Communication: Making Connections (with Interactive Companion CD-ROM)

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  • Edition: 5th
  • Format: Paperback w/CD
  • Copyright: 2002-01-01
  • Publisher: Allyn & Bacon
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Table of Contents

Making Connections Through Communication
Connecting Process and Principles
What Is Communication?
Why Should We Study Communication?
Principles of Communication
Essential Components of Communication
Types of Communication
Misconceptions about Communication
Improving Communication Competence
Connecting Perceptions and Communication
Understanding Perception
The Perception Process
Perceptional Differences
Improving Perception Competencies
Connecting Self and Communication
Self-Concept and Its Connection to Communication
Improving the Self Concept
Connecting Language and Communication
The Importance of Language
The Elements of Language
Language-Based Barriers to Communication
How to Use Language More Effectively
Connecting Nonverbal Communication
Characteristics of Nonverbal Communication
Types of Nonverbal Communication
Functions of Nonverbal Communication
Interpreting Nonverbal Communication
Connecting Listening to the Communication Process
The Importance of Effective Listening
Listening and Hearing: Is There a Difference?
Stages of Effective Listening
The Functions of Listening
Barriers to Effective Listening
Critical Listening and Critical Thinking: Analyzing and Evaluating Messages
Improving Listening Competence
Listening and Technology
Connecting in The Public Context
Selecting a Topic and Relating to the Audience
Selecting a Speech Topic
Determining the General Purpose, Specific Purpose, and Thesis of a Speech
Relating to the Audience
Gathering and Using Information
Gathering Information
Suggestions for Doing Research
Using Research to Support and Clarify Ideas
Organizing and Outlining Your Speech
Organizing the Body of Your Speech
Organizing the Introduction of Your Speech
Organizing the Conclusion of Your Speech
Outlining Your Speech
Managing Anxiety and Delivering Your Speech
Qualities of Effective Speakers
Managing Speech Anxiety
Methods of Delivery
Vocal and Physical Aspects of Delivery
Visual or Presentational Aids
Polishing Your Delivery
Informative Speaking
Information and Power
Distinctions between Informative and Persuasive Speaking
Topics for Informative Speeches
Preparing and Developing an Informative Speech
Evaluating the Informative Speech
A Sample Informative Speech With Commentary
Persuasive Speaking
The Goal of Persuasive Speaking
Topics for Persuasive Speeches
Persuasive Claims
Establishing Credibility
Becoming Effective Consumers of Persuasion
Preparing and Developing a Persuasive Speech
Fallacies in Argument Development
Evaluating the Persuasive Speech
A Sample Persuasive Speech with Commentary
Connecting in Relational Contexts
Interpersonal Communication
Interpersonal Communication
The Motivation to Communicate and Form Relationships
Relationships: Getting to Know Others and Getting to Know Ourselves
Self-Disclosure in Relationships
Developing Relationships
Forming and Dissolving Relationships
Interpersonal Conflict
Improving Communication in Relationships
Group and Team Communication
Small Group Communication: Making the Connection
What Is a Group?
Group Formation: Why Do People Join Groups?
Purposes of Small Group Communication
Project or Work Teams. <
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