Complete CompTIA A+ Guide to PCs

by Schmidt, Cheryl A.

• ISBN13: 9780789749765
• ISBN10: 0789749769
• Edition: 6th
• Format: Hardcover
• Copyright: 2013-02-14
• Publisher: Pearson IT Certification

Summary

Cheryl Schmidt's The Complete A+ Guide to PC Repair, Sixth Editionpresents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® 2012 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive computer repair guide introduces the most important tools students need to become professional, customer-friendly technicians using today's technologies. A+® Certification Exam objectives summarize exam topics in an easy-to-use reference at the beginning of the book, so students can quickly locate and review key concepts covered on the exam. Each section is written in building-block fashion, beginning with the simplest concepts, continuing on to more advanced concepts, and creating a solid foundation for understanding new technologies as they arrive. Schmidt provides comprehensive pedagogical tools, many of them unique to this book. Readers will find: * Extensive end-of-chapter review, including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions * Soft Skills sections in each chapter, and at least two Soft Skills activities at the end of each chapter * Tech Tips designed to be useful in real-world PC repair * Hands-On Exercises linking theory to practice and experience * Clear chapter objectives * At least 2 Critical Thinking Skills activities in every chapter

Author Biography

Cheryl Schmidt is a professor of Network Engineering Technology at Florida State College at Jacksonville. Prior to joining the faculty ranks, she oversaw the LAN and PC support for the college and other organizations. She started her career as an electronics technician in the U.S. Navy. She teaches computer repair and various networking topics, including CCNA, CCNP, VoIP, QoS, and wireless technologies. She has published other works with Pearson, including IP Telephony Using CallManager Express and Routing and Switching in the Enterprise Lab Guide.

 

Cheryl has won awards for teaching and technology, including Outstanding Faculty of the Year, Innovative Teacher of the Year, and Cisco Networking Academy Stand Out Instructor. She has presented at U.S. and international conferences. Cheryl keeps busy maintaining her technical certifications and teaching, but also loves to travel, hike, do all types of puzzles, and read.

Table of Contents

Chapter 1 Introduction to Computer Repair
Chapter 2 On the Motherboard
Chapter 3 System Configuration
Chapter 4 Disassembly and Power
Chapter 5 Logical Troubleshooting
Chapter 6 Memory
Chapter 7 Storage Devices
Chapter 8 Multimedia Devices
Chapter 9 Other Peripherals
NEW chapter 10 - COMPUTING DESIGN
Chapter 11 Basic Windows and Windows Commands
Chapter 12 Windows XP, Vista, and 7
Chapter 13 - Internet Connectivity
Chapter 14 - Introduction to Networking
Chapter 15 - Computer and Network Security
Glossary