The Consultant's Big Book of Orgainization Development Tools 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems

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  • Edition: 1st
  • Format: Paperback
  • Copyright: 2002-12-11
  • Publisher: McGraw-Hill Education
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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.


The Consultant's Big Book of Organization Development Tools provides consultants with tools, interventions, and activities they can use to solve individual, team, and organizational performance problems. This book offers incredible value for the consultant looking to use structured interventions as a vital part of the consultation approach. Many of the tools consist of a simulation or other structured activity consultants can use with leaders in the client organization to address the soft issues in a nonthreatening way. And most include downloadable, customizable handouts that they can freely reproduce and use with clients.

Author Biography

Mel Silberman, Ph.D., is a bestselling author of books on training and consulting, and a professor of adult and organization development at Temple University. Internationally renowned as a pioneer in the areas of active learning and facilitation/consultation, Dr. Silberman is the editor of The Team and Organization Development Sourcebook, The Training and Performance Sourcebook, The Consultant's Toolkit, Active Training, and other professional books.

Table of Contents

Prefacep. ix
Leadership Developmentp. 1
Communicating Clearly and Effectivelyp. 3
Managing Time Effectivelyp. 10
Developing Coaching Skillsp. 18
Delegating with Stylep. 35
Assimilating the New Team Leaderp. 41
Training Leaders for Successp. 52
Giving Feedback to Leadersp. 56
Developing New Team Managersp. 59
Tapping the Collective Power of a Groupp. 64
Practicing How to Coachp. 69
Employee Developmentp. 83
Getting a Quick Read on Your Training Groupp. 85
Giving and Receiving Feedbackp. 88
Improving Listening Skillsp. 96
Collaborating at On-Line Sessions and Web Conferencesp. 99
Seeing through Another's Eyesp. 101
Introducing Human Performance Technologyp. 104
Linking Effort and Performance to Valued Outcomesp. 110
Learning How to Learnp. 118
Assessing and Reinforcing Learningp. 123
Team Developmentp. 127
Forming, Storming, Norming, and Performingp. 129
Building Bridges between Two Teamsp. 135
Clarifying New Team Projects and Initiativesp. 139
Encouraging Feedbackp. 147
Forming Learning Teamsp. 152
Sinking or Swimming Togetherp. 156
Using Diversity in Team Decision Makingp. 162
Problem Solving by Distant Teamsp. 167
Building Strengths in Virtual Teamsp. 175
Sharing Information in Teamsp. 178
Demonstrating Team Brainpowerp. 191
Building Ground Rules for Successful Teamworkp. 196
Organization Developmentp. 201
Building Organizational Commitmentp. 203
Fostering Creative Problem-Solving Skills within the Organizationp. 212
Managing Roadblocks to Getting Things Donep. 219
Improving Work Designp. 225
Balancing Advocacy and Inquiryp. 229
Improving Meetingsp. 234
Resolving Conflict Effectivelyp. 245
Communicating What You Meanp. 248
Understanding Cultural Differences in the Organizationp. 251
Developing Organizational Resiliencyp. 259
Strategic Planning and Change Managementp. 263
Exploring Issues about Mergersp. 265
Understanding Change through Other People's Eyesp. 273
Minimizing Resistance to Change and Innovationp. 278
Thinking Positivelyp. 283
Improving the Quality of Strategic Planningp. 290
Learning Patiencep. 293
Introducing Planningp. 296
Creating a Mission Statementp. 307
Determining What Changes Are Neededp. 310
Table of Contents provided by Syndetics. All Rights Reserved.

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