Contemporary Management

by Jones, Gareth R.; George, Jennifer M.

• ISBN13: 9780072860825
• ISBN10: 0072860820
• Edition: 4th
• Format: Hardcover
• Copyright: 2004-12-01
• Publisher: McGraw-Hill

Summary

Prepared by Tom Quirk of Webster University, the study guide has been completely revised and updated with the goal of helping students master course content. Each chapter now includes learning objectives; chapter outline; and matching, true-false, multiple choice, and essay questions, with answer keys including page references to the text.

Table of Contents

Part One: Management

Chapter 1 Managers and Managing

Chapter 2 The Evolution of Management Thought

Chapter 3 The Manager as a Person: Values, Attitudes, Emotions, and Culture

Part Two: The Environment of Management

Chapter 4 Ethics and Social Responsibility

Chapter 5 Managing Diverse Employees in a Multicultural Environment

Chapter 6 Managing in the Global Environment

Part Three: Decision-Making, Planning, and Strategy

Chapter 7 The Manager as a Decision Maker

Chapter 8 The Manager as a Planner and Strategist

Chapter 9 Value Chain Management: Functional Strategies to Increase Quality, Efficiency, and Responsiveness to Customers

Part Four : Managing Organizational Architecture

Chapter 10 Managing Organizational Structure

Chapter 11 Organizational Control and Change

Chapter 12 Human Resource Management

Part Five: Managing Individuals and Groups

Chapter 13 Motivation and Performance

Chapter 14 Leadership

Chapter 15 Effective Groups and Teams

Chapter 16 Communication

Part Six: Controlling Critical Organizational Processes

Chapter 17 Managing Organizational Conflict, Politics, and Negotiation

Chapter 18 Utilizing Advanced Information Technology

Chapter 19 Promoting Innovation, Product Development, and Entrepreneurship