Culture, Communication, and Cooperation Interpersonal Relations and Pronominal Address in a Mexican Organization

by Covarrubias, Patricia; Hymes, Dell

• ISBN13: 9780742511194
• ISBN10: 0742511197
• Format: Hardcover
• Copyright: 2002-09-11
• Publisher: Rowman & Littlefield Publishers

Summary

Culture, Communication, and Cooperation treats a broad topic_communication and effectiveness in organizations_in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically forms of personal address (to and usted), and draws larger conclusions about language, culture, and social interaction in businesses and organizations.

Author Biography

Patricia Covarrubias teaches at the University of Washington.

Table of Contents

List of Tables and Figures	ix
Acknowledgments	xi
Foreword	xiii
Dell Hymes
Preface	xv
Introduction	1	(20)
Pronominal Address as Interpersonal Resource in the Mexican Organization	21	(10)
Transcontextual Relational Alignments: Tu and Usted at Work:	31	(32)
Provisional Realignments: Tu and Usted at Work:	63	(24)
Codes in Contraposition: Respeto and Confianza	87	(22)
Organizational Cooperation and Cultured Relationships: Pronouns at Work	109	(22)
Conclusion: Answering the So What Question	131	(14)
Bibliography	145	(10)
Index	155	(6)
About the Author	161