Developing Decision-Making Skills for Business

by Simon,Julian Lincoln

• ISBN13: 9780765606761
• ISBN10: 0765606763
• Format: Hardcover
• Copyright: 2000-09-30
• Publisher: Routledge

Summary

This practical resource shows business professionals how to improve their decision-making skills and enhance their ability to develop effective interpersonal relationships with co-workers and clients. The book covers a wide range of topics -- identifying tastes and preferences, personal skill assessment, cost-benefit analysis, risk and uncertainty, multi-tasking, human resource management, time constraints, data collection, and more. Designed to help busy professionals make the most effective use of time and energy, it will also be useful in the study of organizational behavior and business psychology.

Table of Contents

Preface	vii
Overview of Business Psychology	xi
Part I: Wants, Abilities, and Goals	3	(26)
Tastes, Preferences, Wants, and Values	5	(14)
Assessing Your Resources	19	(5)
Choosing Goals and Criteria of Success	24	(5)
Part II: Introduction to Evaluative Thinking	29	(70)
Evaluating Simple Alternatives	39	(12)
Weighing Present Versus Future Benefits (and Costs)	51	(13)
How to Think About Cost	64	(10)
Allowing for Uncertainty	74	(11)
Dealing With Risks	85	(7)
Reconciling Multiple Goals	92	(7)
Part III: Getting Useful Ideas and Knowledge	99	(64)
Getting and Eliminating Ideas	105	(19)
Experts, Expert Systems, and Libraries	124	(12)
Using Scientific Discipline to Obtain Information	136	(11)
Assessing Consequences and Likelihoods	147	(16)
Part IV: Working With Information and Knowledge	163	(58)
Pitfalls That Entrap Our Thinking	165	(15)
My Favorite Worst Sources of Errors	180	(18)
Good Judgment	198	(5)
Self-Discipline and Habits of Thought	203	(10)
Dealing With People, and Managing Them	213	(8)
Index	221	(8)
About the Author	229