Discovering Computers 2006

by Shelly,Gary B.(Gary B. Shelly)

• ISBN13: 9780619255466
• ISBN10: 0619255463
• Edition: 1st
• Format: Paperback
• Copyright: 2005-02-16
• Publisher: Cengage Learning

Summary

Provides current and thorough introduction to computers by integrating usage of the World Wide Web with the printed text. This text offers a complete solution to successfully teach students basic computer concepts with new exercises, case studies, and online tools on the Companion Web site. For the past three decades, the Shelly Cashman Series? has effectively introduced computers to millions of students-consistently providing the highest quality, most up-to-date, and innovative materials in computer education.

Table of Contents

Introduction to Computers	2	(64)
A World of Computers	4	(2)
What is a Computer?	6	(1)
Data and Information	6	(1)
Information Processing Cycle	6	(1)
The Components of a Computer	7	(2)
Input Devices	7	(1)
Output Devices	8	(1)
System Unit	8	(1)
Storage Devices	8	(1)
Communication Devices	9	(1)
Advantages and Disadvantages of Using Comptuers	9	(2)
Networks and the Internet	11	(4)
The Internet	12	(3)
Computer Software	15	(3)
System Software	15	(1)
Application Software	16	(1)
Installing and Running Programs	17	(1)
Software Development	18	(1)
Categories of Computers	18	(1)
Personal Computers	19	(1)
Desktop Computers	20	(1)
Mobile Computers	20	(3)
Notebook Computers	20	(1)
Mobile Devices	21	(2)
Midrange Servers	23	(1)
Mainframes	23	(1)
Supercomputers	23	(1)
Embedded Computers	24	(1)
Elements of an Information System	25	(1)
Examples of Computer Usage	26	(6)
Home User	26	(2)
Small Office/Home User	28	(1)
Mobile User	29	(1)
Power User	29	(1)
Large Business User	30	(1)
Putting It All Together	31	(1)
Computer Applications in Society	32	(5)
Education	32	(1)
Finance	32	(1)
Government	33	(1)
Health Care	34	(1)
Science	34	(1)
Publishing	35	(1)
Travel	36	(1)
Industry	36	(1)
Chapter Summary	37	(1)
High-Tech Talk	38	(1)
Analog versus Digital: Making the Conversion	38	(1)
Companies on the Cutting Edge	39	(1)
Dell	39	(1)
Apple Computer	39	(1)
Technology Trailblazers	39	(1)
Bill Gates	39	(1)
Carly Fiorina	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn it Online	46	(2)
Learn How To	48	(2)
Web Research	50	(1)
Case Studies	51	(15)
Timeline 2006	52	(14)
The Internet and World Wide Web	66	(66)
The Internet	68	(1)
History of the Internet	69	(1)
How the Internet Works	70	(5)
Connecting to the Internet	70	(1)
Access Providers	71	(1)
How Data Travels the Internet	72	(1)
Internet Addresses	73	(2)
The World Wide Web	75	(16)
Browsing the Web	75	(1)
Web Addresses	76	(1)
Navigating Web Pages	77	(1)
Searching for Information on the Web	78	(4)
Types of Web Sites	82	(2)
Evaluating a Web Site	84	(1)
Multimedia on the Web	85	(4)
Web Publishing	89	(2)
E-Commerce	91	(1)
Other Internet Services	92	(8)
E-Mail	92	(4)
FTP	96	(1)
Newsgroups and Message Boards	96	(1)
Mailing Lists	97	(1)
Chat Rooms	98	(1)
Instant Messaging	98	(1)
Internet Telephony	99	(1)
Netiquette	100	(1)
Chapter Summary	101	(1)
High-Tech Talk	102	(1)
A Computer's Internet Protocol (IP) Address	102	(1)
Companies on the Cutting Edge	103	(1)
Google	103	(1)
Yahoo	103	(1)
Technology Trailblazers	103	(1)
Tim Berners-Lee	103	(1)
Meg Whitman	103	(1)
Chapter Review	104	(2)
Key Terms	106	(1)
Checkpoint	107	(3)
Learn it Online	110	(2)
Learn How To	112	(2)
Web Research	114	(1)
Case Studies	115	(17)
Making Use of the Web	116	(16)
Application Software	132	(50)
Application Software	134	(4)
The Role of System Software	135	(1)
Working with Application Software	136	(2)
Business Software	138	(12)
Word Processing Software	138	(3)
Developing a Document	141	(1)
Spreadsheet Software	142	(3)
Database Software	145	(1)
Presentation Graphics Software	146	(1)
Note Taking Software	147	(1)
Personal Information Manager Software	148	(1)
PDA Business Software	148	(1)
Software Suite	148	(1)
Project Management Software	149	(1)
Accounting Software	149	(1)
Enterprise Computing Software	150	(1)
Graphics and Multimedia Software	150	(5)
Computer-Aided Design	150	(2)
Desktop Publishing Software (for the Professional)	152	(1)
Paint/Image Editing Software (for the Professional)	152	(1)
Video and Audio Editing Software (for the Professional)	153	(1)
Multimedia Authoring Software	154	(1)
Web Page Authoring Software	154	(1)
Software for Home, Personal, and Educational Use	155	(6)
Software Suite (for Personal Use)	156	(1)
Personal Finance Software	156	(1)
Legal Software	157	(1)
Tax Preparation Software	157	(1)
Desktop Publishing Software (for Personal Use)	158	(1)
Paint/Image Editing Software (for Personal Use)	158	(1)
Photo Editing Software	159	(1)
Clip Art/Image Gallery	159	(1)
Video and Audio Editing Software (for Personal Use)	159	(1)
Home Design/Landscaping Software	160	(1)
Reference and Educational Software	160	(1)
Entertainment Software	160	(1)
Application Software for Communications	161	(1)
Popular Stand-Alone Utility Programs	162	(1)
Application Software on the Web	163	(1)
Application Service Providers	164	(1)
Learning Aids and Support Tools for Application Software	164	(3)
Web-Based Training	166	(1)
Chapter Summary	167	(1)
High-Tech Talk	168	(1)
Computer Viruses: Delivery, Infection, and Avoidance	168	(1)
Companies on the Cutting Edge	169	(1)
Adobe Systems	169	(1)
Microsoft	169	(1)
Technology Trailblazers	169	(1)
Dan Bricklin	169	(1)
Masayoshi Son	169	(1)
Chapter Review	170	(2)
Key Terms	172	(1)
Checkpoint	173	(3)
Learn it Online	176	(2)
Learn How To	178	(2)
Web Research	180	(1)
Case Studies	181	(1)
The Components of the System Unit	182	(50)
The System Unit	184	(3)
The Motherboard	186	(1)
Processor	187	(7)
The Control Unit	187	(1)
The Arithmetic Logic Unit	188	(1)
Machine Cycle	188	(1)
Registers	189	(1)
The System Clock	189	(1)
Comparison of Personal Computer Processors	190	(2)
Buying a Personal Computer	192	(1)
Heat Sinks, Heat Pipes, and Liquid Cooling	193	(1)
Parallel Processing	194	(1)
Data Representation	194	(2)
Memory	196	(8)
Bytes and Addressable Memory	196	(1)
Memory Sizes	197	(1)
Types of Memory	197	(4)
RAM	201	(1)
Flash Memory	202	(1)
CMOS	203	(1)
Memory Access Times	203	(1)
Expansion Slots and Adapter Cards	204	(2)
PC Cards, Flash Memory Cards, and USB Flash Drives	205	(1)
Ports and Connectors	206	(5)
Serial Ports	201	(7)
Parallel Ports	208	(1)
USB Ports	208	(1)
Fire Wire Ports	209	(1)
Special Purpose Ports	209	(2)
Buses	211	(1)
Expansion Bus	212	(1)
Bays	212	(1)
Power Supply	213	(1)
Mobile Computers and Devices	213	(2)
Putting it all Together	215	(1)
Keeping Your Computer Clean	216	(1)
Chapter Summary	217	(1)
High-Tech Talk	218	(1)
Random Access Memory (RAM): The Genius of Memory	218	(1)
Companies on the Cutting Edge	219	(1)
AMD	219	(1)
Intel	219	(1)
Technology Trailblazers	219	(1)
Jack Kilby	219	(1)
Gordon Moore	219	(1)
Chapter Review	220	(2)
Key Terms	222	(1)
Checkpoint	223	(3)
Learn it Online	226	(2)
Learn How To	228	(2)
Web Research	230	(1)
Case Studies	231	(1)
Input	232	(66)
What is Input?	234	(2)
What are Input Devices?	236	(1)
The Keyboard	236	(3)
Keyboard Connections	238	(1)
Keyboard Ergonomics	238	(1)
Pointing Devices	239	(1)
Mouse	239	(2)
Mouse Types	239	(1)
Using a Mouse	240	(1)
Other Pointing Devices	241	(4)
Trackball	241	(1)
Touchpad	241	(1)
Pointing Stick	242	(1)
Light Pen	242	(1)
Touch Screen	243	(1)
Pen Input	243	(2)
Voice Input	245	(2)
Audio Input	246	(1)
Input for PDAS, Smart Phones, and Tablet PCS	247	(3)
PDAs	247	(1)
Smart Phones	248	(1)
Tablet PCs	249	(1)
Digital Cameras	250	(3)
Digital Camera Quality	252	(1)
Video Input	253	(2)
PC Video Cameras	253	(1)
Web Cams	254	(1)
Video Conferencing	254	(1)
Scanners and Reading Devices	255	(6)
Optical Scanners	255	(2)
Optical Readers	257	(1)
Bar Code Readers	258	(1)
RFID Readers	259	(1)
Magnetic Strip Card Readers	260	(1)
MICR Readers	260	(1)
Data Collection Devices	261	(1)
Terminals	261	(1)
Point-of-Sale Terminals	261	(1)
Automated Teller Machines	262	(1)
Biometric Input	262	(3)
Putting it all Together	265	(1)
Input Devices for Physically Challenged Users	266	(1)
Chapter Summary	267	(1)
High-Tech Talk	268	(1)
Biometrics: Personalized Security	268	(1)
Companies on the Cutting Edge	269	(1)
Logitech	269	(1)
palmOne	269	(1)
Technology Trailblazers	269	(1)
Hideki Komiyama	269	(1)
Douglas Engelbart	269	(1)
Chapter Review	270	(2)
Key Terms	272	(1)
Checkpoint	273	(3)
Learn It Online	276	(2)
Learn How To	278	(2)
Web Research	280	(1)
Case Studies	281	(17)
Personal Mobile Devices	282	(16)
Output	298	(54)
What is Output?	300	(2)
Display Devices	302	(1)
Flat-Panel Displays	302	(5)
LCD Monitors and Screens	302	(2)
LCD Technology	304	(1)
LCD Quality	304	(1)
Graphics Chips, Ports, and LCD Monitors	305	(1)
Plasma Monitors	306	(1)
Televisions and HDTVs	306	(1)
CRT Monitors	307	(3)
Quality of a CRT Monitor	308	(1)
Graphics Chips and CRT Monitors	308	(2)
Printers	310	(10)
Producing Printed Output	311	(1)
Nonimpact Printers	312	(1)
Ink-Jet Printers	312	(2)
Photo Printers	314	(1)
Laser Printers	315	(2)
Thermal Printers	317	(1)
Mobile Printers	317	(1)
Label and Postage Printers	318	(1)
Plotters and Large-Format Printers	318	(1)
Impact Printers	318	(2)
Speakers and Headsets	320	(2)
Other Output Devices	322	(3)
Fax Machines and Fax Modems	322	(1)
Multi-Function Peripherals	323	(1)
Data Projectors	323	(1)
Force-Feedback Joysticks and Wheels	324	(1)
Putting it all Together	325	(1)
Output Devices for Physically Challenged Users	326	(1)
Chapter Summary	327	(1)
High-Tech Talk	328	(1)
Sound Cards: Bringing Your Computer to Life	328	(1)
Companies on the Cutting Edge	329	(1)
Hewlett-Packard	329	(1)
View Sonic	329	(1)
Technology Trailblazers	329	(1)
Steve Jobs	329	(1)
Donna Dubinsky	329	(1)
Chapter Review	330	(2)
Key Terms	332	(1)
Checkpoint	333	(3)
Learn it Online	336	(2)
Learn How To	338	(2)
Web Research	340	(1)
Case Studies	341	(11)
Digital Imaging and Video Technology	342	(10)
Storage	352	(44)
Storage	354	(3)
Magnetic Disks	357	(9)
Floppy Disks	358	(1)
Zip Disks	359	(1)
Hard Disks	360	(6)
Optical Discs	366	(8)
Care of Optical Discs	368	(1)
Types of Optical Discs	368	(1)
CD-ROMs	369	(2)
CD-Rs and CD-RWs	371	(1)
DVD-ROMs	372	(1)
Recordable and Rewritable DVDs	373	(1)
Tape	374	(1)
PC Cards	374	(1)
Miniature Mobile Storage Media	375	(4)
Flash Memory Cards	376	(1)
USB Flash Drives	377	(1)
Smart Cards	378	(1)
Microfilm and Microfiche	379	(1)
Enterprise Storage	379	(1)
Putting it all Together	380	(1)
Chapter Summary	381	(1)
High-Tech Talk	382	(1)
Disk Formatting and File Systems	382	(1)
Companies on the Cutting Edge	383	(1)
Maxtor	383	(1)
SanDisk Corporation	383	(1)
Technology Trailblazers	383	(1)
Al Shugart	383	(1)
Mark Dean	383	(1)
Chapter Review	384	(2)
Key Terms	386	(1)
Checkpoint	387	(3)
Learn it Online	390	(2)
Learn How To	392	(2)
Web Research	394	(1)
Case Studies	395	(1)
Operating Systems and Utility Programs	396	(62)
System Software	398	(1)
Operating Systems	398	(2)
Operating System Functions	400	(11)
Starting a Computer	400	(2)
Providing a User Interface	402	(1)
Managing Programs	403	(2)
Managing Memory	405	(1)
Scheduling Jobs	406	(1)
Configuring Devices	407	(2)
Establishing a Connection	409	(1)
Monitoring Performance	409	(1)
Providing File Management and Other Utilities	410	(1)
Controlling a Network	410	(1)
Administering Security	410	(1)
Operating System Utility Programs	411	(4)
File Manager	412	(1)
Image Viewer	412	(1)
Personal Firewall	413	(1)
Uninstaller	413	(1)
Disk Scanner	414	(1)
Disk Defragmenter	414	(1)
Diagnostic Utility	415	(1)
Screen Saver	415	(1)
Types of Operating Systems	415	(1)
Stand-Alone Operating Systems	416	(6)
DOS	417	(1)
Windows XP	417	(3)
Mac OS X	420	(1)
Unix	420	(1)
Linux	421	(1)
Network Operating Systems	422	(1)
NetWare	422	(1)
Windows Server 2003	422	(1)
Unix	423	(1)
Linux	423	(1)
Solaris	423	(1)
Embedded Operating Systems	423	(2)
Windows CE	423	(1)
Windows Mobile	424	(1)
Palm OS	424	(1)
Embedded Linux	425	(1)
Symbian OS	425	(1)
Stand-Alone Utility Programs	425	(4)
Antivirus Programs	425	(1)
Spyware Removers	426	(1)
Internet Filters	426	(1)
File Compression	427	(1)
File conversion	427	(1)
CD/DVD Burning	428	(1)
Personal Computer Maintenance	428	(1)
Chapter Summary	429	(1)
High-Tech Talk	430	(1)
Windows XP: A Useful Way to Complete a Wide Range of Tasks	430	(1)
Companies on the Cutting Edge	431	(1)
Red Hat	431	(1)
Symbian	431	(1)
Technology Trailblazers	431	(1)
Alan Kay	431	(1)
Linus Torvalds	431	(1)
Chapter Review	432	(2)
Key Terms	434	(1)
Checkpoint	435	(3)
Learn it Online	438	(2)
Learn How To	440	(2)
Web Research	442	(1)
Case Studies	443	(15)
Buyer's Guide 2006	444	(14)
Communications and Networks	458	(54)
Communications	460	(2)
Uses of Computer Communications	462	(7)
Internet, Web, E-Mail, Instant Messaging, Chat Rooms, Newsgroups, Internet Telephony, FTP, Web Folders, Video Conferencing, and Fax	462	(1)
Wireless Messaging Services	462	(2)
Public Internet Access Points	464	(2)
Global Positioning System	466	(1)
Collaboration	467	(1)
Groupware	468	(1)
Voice Mail	468	(1)
Web Services	468	(1)
Networks	469	(7)
LANs, MANs, and WANs	470	(2)
Network Architectures	472	(2)
Network Topologies	474	(1)
Intranets	475	(1)
Network Communications Standards	476	(4)
Ethernet	476	(1)
Token Ring	476
TCP/IP	471	(7)
802.11	478	(1)
IrDA	478	(2)
WAP	480	(1)
Communications Software	480	(1)
Communications Over the Phone Network	481	(3)
Dial-Up Lines	481	(1)
Dedicated Lines	482	(1)
ISDN Lines	482	(1)
DSL	482	(1)
T-Carrier Lines	483	(1)
ATM	483	(1)
Communications Devices	484	(5)
Dial-Up Modems	485	(1)
ISDN and DSL Modems	485	(1)
Cable Modems	485	(1)
Wireless Modems	486	(1)
Network Cards	486	(1)
Wireless Access Points	487	(1)
Routers	488	(1)
Connecting Networks	488	(1)
Home Networks	489	(2)
Wired Home Networks	489	(1)
Wireless Home Networks	490	(1)
Communications Channel	491	(1)
Physical Transmission Media	492	(2)
Twisted-Pair Cable	493	(1)
Coaxial Cable	493	(1)
Fiber-Optic Cable	493	(1)
Wireless Transmission Media	494	(3)
Infrared	494	(1)
Broadcast Radio	494	(1)
Cellular Radio	494	(1)
Microwaves	495	(1)
Communications Satellite	496	(1)
Chapter Summary	497	(1)
High-Tech Talk	498	(1)
OSI Reference Model: The Driving Force Behind Network Communications	498	(1)
Companies on the Cutting Edge	499	(1)
Cisco Systems	499	(1)
Qualcomm	499	(1)
Technology Trailblazers	499	(1)
Robert Metcalfe	499	(1)
Patricia Russo	499	(1)
Chapter Review	500	(2)
Key Terms	502	(1)
Checkpoint	503	(3)
Learn it Online	506	(2)
Learn How To	508	(2)
Web Research	510	(1)
Case Studies	511	(1)
Database Management	512	(44)
Databases, Data and Information	514	(3)
Data Integrity	516	(1)
Qualities of Valuable Information	516	(1)
The Hierarchy of Data	517	(3)
Characters	518	(1)
Fields	518	(1)
Records	519	(1)
Files	519	(1)
Maintaining Data	520	(4)
Adding Records	520	(1)
Changing Records	521	(1)
Deleting Records	522	(1)
Validating Data	522	(2)
File Processing Versus Databases	524	(2)
File Processing Systems	524	(1)
The Database Approach	524	(2)
Database Management Systems	526	(6)
Data Dictionary	527	(1)
File Retrieval and Maintenance	528	(2)
Data Security	530	(1)
Backup and Recovery	531	(1)
Relational, Object-Oriented, and Multidimensional Databases	532	(4)
Relational Databases	533	(1)
Object-Oriented Databases	534	(1)
Multidimensional Databases	535	(1)
Web Databases	536	(1)
Database Administration	537	(2)
Database Design Guidelines	537	(1)
Role of the Database Anaylsts and Administrators	538	(1)
Role of the Employee as User	538	(1)
Chapter Summary	539	(1)
High-Tech Talk	540	(1)
Ensure Consistency of Your Data with Normalization	540	(1)
Companies on the Cutting Edge	541	(1)
Oracle	541	(1)
Sybase	541	(1)
Technology Trailblazers	541	(1)
E. F. Codd	541	(1)
Larry Ellison	541	(1)
Chapter Review	542	(2)
Key Terms	544	(1)
Checkpoint	545	(3)
Learn it Online	548	(2)
Learn How To	550	(2)
Web Research	552	(1)
Case Studies	553	(3)
Computer Security, Ethics, and Privacy	556	(62)
Internet and Network Attacks	558	(6)
Computer Viruses, Worms, and Trojan Horses	558	(2)
Safeguards against Computer Viruses, Worms, and Trojan Horses	560	(2)
Denial of Service Attacks	562	(1)
Back Doors	562	(1)
Spoofing	563	(1)
Safeguards against DoS Attacks, Back Doors, and IP Spoofing	563	(1)
Firewalls	563	(1)
Intrusion Detection Software	564	(1)
Honeypots	564	(1)
Unauthorized Access and Use	564	(5)
Safeguards against Unauthorized Access and Use	565	(1)
Identifying and Authenticating Users	565	(4)
Hardware Theft and Vandalism	569	(1)
Safeguards against Hardware Theft and Vandalism	569	(1)
Software Theft	570	(1)
Safeguards against Software Theft	570	(1)
Information Theft	571	(3)
Safeguards against Information Theft	572	(1)
Encryption	572	(2)
System Failure	574	(2)
Safeguards against System Failure	574	(2)
Backing Up--The Ultimate Safeguard	576	(1)
Wireless Security	576	(2)
Ethics and Society	578	(2)
Information Accuracy	579	(1)
Intellectual Property Rights	579	(1)
Codes of Conduct	580	(1)
Information Privacy	580	(7)
Electronic Profiles	581	(1)
Cookies	582	(1)
Spyware and Adware	583	(1)
Spam	584	(1)
Phishing	584	(1)
Privacy Laws	585	(1)
Computer Forensics	586	(1)
Employee Monitoring	586	(1)
Content Filtering	587	(1)
Health Concerns of Computer Use	587	(4)
Computers and Health Risks	587	(2)
Ergonomics and Workplace Design	589	(1)
Computer Addiction	589	(1)
Green Computing	590	(1)
Chapter Summary	591	(1)
High-Tech Talk	592	(1)
The Key(s) to Making Encryption Work	592	(1)
Companies on the Cutting Edge	593	(1)
McAfee	593	(1)
Symantec	593	(1)
Technology Trailblazers	593	(1)
Donn Parker	593	(1)
Cliff Stoll	593	(1)
Chapter Review	594	(2)
Key Terms	596	(1)
Checkpoint	597	(3)
Learn it Online	600	(2)
Learn How To	602	(2)
Web Research	604	(1)
Case Studies	605	(13)
Computer Forensics	606	(12)
Information System Development	618	(44)
What is the System Development Cycle?	620	(6)
Phases in the System Development Cycle	620	(1)
Guidelines for System Development	621	(1)
Who Participates in the System Development Cycle?	622	(1)
Project Management	623	(2)
Feasibility Assessment	625	(1)
Documentation	625	(1)
Data and Information Gathering Techniques	625	(1)
What Initiates The System Development Cycle?	626	(3)
Web Stop Cafe -- A Case Study	628	(1)
Planning Phase	629	(1)
Planning at Web Stop Cafe	629	(1)
Analysis Phase	630	(9)
The Preliminary Investigation	630	(1)
Preliminary Investigation at Web Stop Cafe	631	(1)
Detailed Analysis	631	(1)
Process Modeling	632	(3)
Object Modeling	635	(1)
The System Proposal	636	(2)
Detailed Analysis at Web Stop Cafe	638	(1)
Design Phase	639	(4)
Acquiring Necessary Hardware and Software	639	(1)
Identifying Technical Specifications	639	(1)
Soliciting Vendor Proposals	639	(1)
Testing and Evaluating Vendor Proposals	640	(1)
Making a Decision	640	(1)
Hardware Acquisition at Web Stop Cafe	641	(1)
Detailed Design	641	(1)
Prototyping	642	(1)
Case Tools	642	(1)
Quality Review Techniques	643	(1)
Detailed Design at Web Stop Cafe	643	(1)
Implementation Phase	643	(3)
Develop Programs	643	(1)
Install and Test the New System	644	(1)
Train Users	644	(1)
Convert to the New System	644	(1)
Implementation at Web Stop Cafe	645	(1)
Support Phase	646	(1)
Support at Web Stop Cafe	646	(1)
Information System Security	646	(1)
Developing a Computer Security Plan	646	(1)
Chapter Summary	647	(1)
High-Tech Talk	648	(1)
Benchmarking: Testing Performance through Calculations	648	(1)
Companies on the Cutting Edge	649	(1)
Computer Associates	649	(1)
Zebra Technologies	649	(1)
Technology Trailblazers	649	(1)
Ed Yourdon	649	(1)
Tom DeMarco	649	(1)
Chapter Review	650	(2)
Key Terms	652	(1)
Checkpoint	653	(3)
Learn it Online	656	(2)
Learn How To	658	(2)
Web Research	660	(1)
Case Studies	661	(1)
Programming Languages and Program Development	662	(50)
Computer Programs and Programming Languages	664	(1)
Low-Level Languages	665	(1)
Procedural Languages	666	(3)
Cobol	668	(1)
C	668	(1)
Object-Oriented Programming Languages	669	(5)
Java	669	(1)
C++	670	(1)
C#	670	(1)
Visual Programming Languages	670	(1)
Visual Studio 2005	670	(2)
Delphi	672	(1)
Power Builder	673	(1)
Other Programming Languages	674	(2)
RPG	674	(1)
4GLs	674	(1)
Classic Programming Languages	675	(1)
Other Program Development Tools	676	(2)
Application Generators	676	(1)
Macros	676	(2)
Web Page Development	678	(6)
HTML	678	(1)
Scripts, Applets, Servlets, and ActiveX Controls	679	(1)
Scripting Languages	680	(2)
Dynamic HTML	682	(1)
XHTML, XML, and WML	682	(1)
Web Page Authoring Software	683	(1)
Multimedia Program Development	684	(1)
The Program Development Cycle	685	(1)
What Initiates the Program Development Cycle?	685	(1)
Step 1 -- Analyze Requirements	686	(1)
Step 2 -- Design Solution	687	(6)
Structured Design	687	(1)
Object-Oriented Design	688	(1)
Control Structures	688	(2)
Design Tools	690	(3)
Step 3 -- Validate Design	693	(1)
Step 4 -- Implement Design	693	(2)
Extreme Programming	695	(1)
Step 5 -- Test Solution	695	(1)
Step 6 -- Document Solution	696	(1)
Chapter Summary	697	(1)
High-Tech Talk	698	(1)
Structuring Data for the Web Using XML	698	(1)
Companies On The Cutting Edge	699	(1)
Macromedia	699	(1)
Sun Microsystems	699	(1)
Technology Trailblazers	699	(1)
Grace Hopper	699	(1)
James Gosling	699	(1)
Chapter Review	700	(2)
Key Terms	702	(1)
Checkpoint	703	(3)
Learn it Online	706	(2)
Learn How To	708	(2)
Web Research	710	(1)
Case Studies	711	(1)
Enterprise Computing	712	(62)
What is Enterprise Computing?	714	(6)
Organizational Structure of an Enterprise	716	(1)
Levels of Users	717	(1)
How Managers Use Information	718	(2)
Information Systems in the Enterprise	720	(13)
Information Systems within Functional Units	720	(5)
General Purpose Information Systems	725	(5)
Integrated Information Systems	730	(3)
Enterprise-Wide Technologies	733	(4)
Portals	733	(1)
Data Warehouses	734	(1)
EDI	735	(1)
Extranets	735	(1)
Web Services	735	(1)
Document Management Systems	736	(1)
Workflow	736	(1)
Virtual Private Network	736	(1)
E-Commerce	737	(4)
E-Retailing	737	(1)
Finance	738	(1)
Travel	739	(1)
Entertainment and Media	739	(1)
Health	739	(1)
Other Business Services	740	(1)
Enterprise Hardware	741	(5)
Raid	741	(1)
Network Attached Storage and Storage Area Networks	742	(1)
Enterprise Storage Systems	743	(1)
Blade Servers	744	(1)
Thin Clients	744	(1)
High-Availability Systems	745	(1)
Scalability	745	(1)
Utility and Grid Computing	745	(1)
Interoperability	746	(1)
Backup Procedures	746	(3)
Disaster Recovery Plan	747	(2)
Chapter Summary	749	(1)
High-Tech Talk	750	(1)
Neural Networks: Learning from Experience	750	(1)
Companies on the Cutting Edge	751	(1)
SAP	751	(1)
IBM	751	(1)
Technology Trailblazers	751	(1)
Tom Siebel	751	(1)
Jim Clark	751	(1)
Chapter Review	752	(2)
Key Terms	754	(1)
Checkpoint	755	(3)
Learn it Online	758	(2)
Learn How To	760	(2)
Web Research	762	(1)
Case Studies	763	(11)
Enterprise Order Processing: A Case Study	764	(10)
Computer Careers and Certification	774
The Computer Industry	776	(2)
Careers in the Computer Industry	778	(7)
General Business and Government Organizations and Their IT Departments	778	(4)
Computer Equipment Field	782	(1)
Computer Software Field	782	(1)
Computer Service and Repair Field	783	(1)
Computer Sales	783	(1)
Computer Education and Training Field	784	(1)
IT Consulting	784	(1)
Preparing for a Career in the Computer Industry	785	(7)
Attending a Trade School	785	(1)
Attending a College or University	786	(1)
Searching for Computer-Related Jobs	787	(2)
Planning for Career Development	789	(1)
Professional Organizations	789	(1)
Professional Growth and Continuing Education	790	(1)
Computer Publications and Web Sites	791	(1)
Certification	792	(4)
Certification Benefits	792	(2)
Choosing a Certification	794	(1)
Preparing for Certification	794	(1)
Certification Examinations	795	(1)
A Guide to Certification	796	(5)
Application Software Certifications	796	(1)
Operating System Certifications	797	(1)
Programming Certifications	797	(1)
Hardware Certifications	798	(1)
Networking Certifications	798	(1)
Computer Forensics Certifications	799	(1)
Security Certifications	799	(1)
Internet Certifications	800	(1)
Database System Certifications	800	(1)
Chapter Summary	801	(1)
High-Tech Talk	802	(1)
Companies on the Cutting Edge	803	(1)
Monster	803	(1)
ZDNet	803	(1)
Technology Trailblazers	803	(1)
Steve Ballmer	803	(1)
Steve Wozniak	803	(1)
Chapter Review	804	(2)
Key Terms	806	(1)
Checkpoint	807	(3)
Learn it Online	810	(2)
Learn How To	812	(2)
Web Research	814	(1)
Case Studies	815
Digital Entertainment	816
Appendix A: Coding Schemes and Number Systems	1	(4)
Appendix B: Quiz Yourself Answers	5	(8)
Appendix C: Computer Acronyms	13