Dynamic Supply Chains How to design, build and manage people-centric value networks

  • ISBN13:


  • ISBN10:


  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2015-06-17
  • Publisher: FT Press
  • Purchase Benefits
  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $59.99 Save up to $9.00
  • Buy New
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The eBook copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


‘Dynamic Supply Chains is a masterpiece in the field of supply chain management’

Dr Rakesh Singh, Chairman, Institute of Supply Chain Management, India





Dynamic supply chains are at the heart of your business. You need to get them right.


Are your supply chains equipped to compete for a faster, more flexible future?  Supply chains are not just part of your business: in many ways they are your business.  They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business.  In this third edition of Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth. John’s  ‘outside-in’ philosophy is based on ‘Design Thinking’ principles, underpinned by business analytics, visualization, and the passion to get things done. This is indeed, supply chains by design.



Author Biography

John Gattorna has been working in corporate logistics networks and enterprise supply chains for 30 years. He's one of the most influential contemporary ‘thought leaders’ in the field. Many global companies have adopted his model, with significant results: a doubling of margins; big increases in revenue through increased customer satisfaction; and lower cost-to-serve across the board as a result of identifying and eliminating unnecessary over-servicing.

Table of Contents

In praise of Dynamic Supply Chains

A word about the title: Time for a reality check and leap of faith

Foreword: Annette K. Clayton, Chief Supply Chain Officer, Schneider Electric

Preface: The power of reading and ‘thought leadership’

Author’s acknowledgements

Publisher’s acknowledgements

Introduction: starting with the end in mind


Part 1: Developing supply chain strategy


Ch. 1 Coping with market volatility: the ‘new normal’

Making the case for a new paradigm in supply chain design


Ch. 2 Customer conversations: looking from the ‘outside-in’

How to reduce complexity and associated costs


Ch. 3 Designing supply chain strategies

How to formulate strategies that reduce cost and improve service


Ch. 4 Internal cultural capability

How to align internal capabilities to propel multiple supply chains


Ch. 5 Leading from the front

   How to revolutionise supply chain performance through inspired leadership


Ch. 6 Designing responsive organization structures

How to get your people working together, and focused on customers


Part 2:  Configuring supply chains to maximize performance


Ch. 7 Collaborative supply chains: demand-side

How to nurture the relationships cherished by truly ‘collaborative’ customers

Ch. 8 Lean supply chains: demand-side

How to routinely deliver lowest cost outcomes for customers


Ch. 9 Agile supply chains: demand-side

How to design and deliver capacity for a fast response


Ch. 10 Campaign supply chains: demand-side

   How to deliver-in-full-on-time, every time, to project sites


Ch. 11 Fully Flexible supply chains: demand-side

How to design for major unexpected disruptions


Ch. 12 Supplier conversations: supply-side

   How to give the supply-side better customer visibility


Ch. 13 ‘Hybrid’ supply chains

How to bring the demand-side and supply-side together


Part 3: Executing supply chain management


Ch. 14 New outsourcing business models that drive value

How to turbo-charge supply chain operations


Ch. 15 Service sector supply chains

How to apply proven supply chain principles in the service sector


Ch. 16 The new world order 

   How to set your Agenda for the decade ahead


Ch. 17 Joining the dots to create dynamic institutions

How to move from an operations mindset to full ‘business    transformation’


Afterword: Ending with the future in mind, Niklas Hedin, CEO & Chief Architect, Centiro Solutions AB, Sweden


End Notes (all Chapters)


Selected Bibliography



Rewards Program

Write a Review