Effective Teamwork : Practical Lessons from Organizational Research

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  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2012-01-30
  • Publisher: Wiley-Blackwell
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Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the necessary guidance and tools to build and maintain effective teamwork strategies. A new edition of a bestselling book on teamwork from an acknowledged leader in the field Offers a unique integration of rigorous research with practical guidance to develop effective leadership teams Features new chapters on virtual teams and top management teams, plus contemporary themes of ethics and values Utilizes research based on positive psychology techniques

Author Biography

Michael West is Professor of Organizational Psychology at Lancaster University Management School, UK. Previously Executive Dean of Aston Business School, he has authored, edited or co-edited seventeen books. He has also published over 200 articles for scientific and practitioner publications, and numerous chapters in scholarly books. He is a Fellow of the British Psychological Society (BPS), the American Psychological Association (APA), the Society for Industrial & Organizational Psychology (SIOP), the British Academy of Management (BAM) and the Chartered Institute of Personnel and Development (CIPD).

Table of Contents

Acknowledgementsp. xi
Team Effectivenessp. 1
Creating Effective Teamsp. 3
Task and Social Elements of Team Functioningp. 6
Team Effectivenessp. 7
Key Revision Pointsp. 12
Further Readingp. 12
Web Resourcesp. 12
Real Teams Workp. 13
Why Work in Teams?p. 17
Barriers to Effective Teamworkp. 21
What is a Team?p. 27
What do Teams do?p. 29
How can we build Effective Teams?p. 31
Conclusionsp. 35
Key Revision Pointsp. 37
Further Readingp. 37
Web Resourcesp. 38
Developing Teamsp. 39
Creating Teamsp. 41
Personality and Abilityp. 43
Teamwork Skillsp. 49
Diversity of Team Membersp. 52
Benefiting from Team Diversityp. 57
Implications of Diversityp. 58
Key Revision Pointsp. 59
Further Readingp. 59
Web Resourcesp. 59
Leading Teamsp. 60
The Three Team Leadership Tasksp. 61
The Three Elements of Leading Teamsp. 63
Tripwires for Team Leadersp. 77
Developing Team Leadership Skillsp. 79
Self-managing or Shared Leadership Work Teamsp. 84
Key Revision Pointsp. 85
Further Readingp. 85
Web Resourcesp. 86
Team Trainingp. 87
The Stages of Team Developmentp. 89
Types of Team Training Interventionsp. 91
Conclusionsp. 101
Key Revision Pointsp. 102
Further Readingp. 102
Web Resourcesp. 102
Team Workingp. 105
Setting Team Directionp. 107
Team Objectivesp. 107
The Elements of Team Visionp. 113
Strategy for Teamsp. 115
Key Revision Pointsp. 117
Further Readingp. 117
Web Resourcesp. 118
Team Playingp. 119
Interactionp. 120
Information Sharingp. 124
Influencing and Decision Makingp. 125
Creating Safety in Teamsp. 131
Key Revision Pointsp. 133
Further Readingp. 134
Web Resourcesp. 134
Team Quality Managementp. 135
Groupthinkp. 136
Team Pressures to Conformp. 138
Obedience to Authorityp. 139
Team Defence Mechanismsp. 139
Commitment to Qualityp. 141
Task Focus/Constructive Controversyp. 142
Encouraging Constructive Controversy in Teamsp. 143
Conclusionp. 151
Key Revision Pointsp. 152
Further Readingp. 153
Web Resourcesp. 153
Creative Team Problem Solvingp. 155
Team Innovationp. 156
Creative Problem Solving in Teamsp. 160
Techniques for Promoting Creativity within a Teamp. 162
Using Creativity Techniques in Team Meetingsp. 166
Other Influences on Team Innovationp. 167
Key Revision Pointsp. 170
Further Readingp. 170
Web Resourcesp. 171
Team Supportp. 172
The Emotional Life of Teamsp. 174
Social Supportp. 176
Support for Team Member Growth and Developmentp. 182
Balance between Home and Work Lifep. 184
Social Climatep. 184
Conclusionsp. 186
Key Revision Pointsp. 187
Further Readingp. 187
Web Resourcesp. 187
Conflict in Teamsp. 188
Team Conflictsp. 188
Types of Team Conflictp. 189
Resolving Team Conflictsp. 189
Organizational Causes of Conflictp. 191
Interpersonal Conflictsp. 193
Difficult Team Membersp. 195
Key Revision Pointsp. 198
Further Readingp. 198
Web Resourcesp. 198
Teams in Organizationsp. 199
Teams in Organizationsp. 201
Introducing Team-based Working (TBW)p. 202
The Relationship between Teams and their Organizationsp. 205
What do Teams need from their Organizations?p. 207
The Role of Human Resource Management (HRM)p. 209
What do Organizations require from Teams?p. 213
Bridging across Teamsp. 216
Conclusionsp. 219
Key Revision Pointsp. 219
Further Readingp. 220
Web Resourcesp. 220
Virtual Team Workingp. 221
What is Virtual Team Working?p. 225
Advantages and Disadvantages of Virtual Teamsp. 227
How to Develop Effective Virtual Team Workingp. 228
Lifecycle of Virtual Teamsp. 235
Conclusionp. 238
Key Revision Pointsp. 239
Further Readingp. 239
Web Resourcesp. 240
Top Management Teamsp. 241
Task Designp. 243
Team Effort and Skillsp. 245
Organizational Supportsp. 248
Top Management Team Processesp. 251
Top Team Participationp. 254
Corporate Social Responsibilityp. 255
Top Team Meetingsp. 257
Conflictp. 262
CEO Leadershipp. 263
Conclusionsp. 266
Key Revision Pointsp. 268
Further Readingp. 268
Web Resourcesp. 268
Referencesp. 269
Author Indexp. 286
Subject Indexp. 292
Table of Contents provided by Publisher. All Rights Reserved.

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