Effective Training

by Blanchard, P. Nick; Thacker, James

• ISBN13: 9780136078326
• ISBN10: 013607832X
• Edition: 4th
• Format: Paperback
• Copyright: 2009-06-19
• Publisher: Prentice Hall

Summary

Effective Training: Systems, Strategies and Practicesdiscusses the training process within an overarching framework that shows readers how training activities meet organizational needs that are both strategic and tactical in nature. KEY TOPICS: Training in Organizations; Aligning Training with Strategy; Learning, Motivation, and Performance; Needs Analysis; Training Design; Traditional Training Methods; Computer-Based Training Methods; Development and Implementation of Training; Evaluation of Training; Key Areas of Organizational Training; Employee and Management Development MARKET: For readers looking for seamless integration of theory with effective and practical training applications.

Table of Contents

Preface	p. viii
Training in Organizations	p. 1
Overview of Training	p. 4
Trends in Training	p. 9
Career Opportunities in Training	p. 16
Important Concepts and Meanings	p. 17
Focus on Small Business	p. 22
Summary	p. 23
Aligning Training with Strategy	p. 26
Overview	p. 28
Strategic Planning	p. 29
OD, Strategy, and Training	p. 36
Putting It All Together	p. 43
Focus on Small Business	p. 49
Summary	p. 50
Learning, Motivation, and Performance	p. 58
A Few Words About Theory	p. 61
Understanding Motivation and Performance	p. 62
Understanding Learning	p. 73
Social Learning Theory	p. 76
Aligning Training Design with Learning Process	p. 78
Motivation to Learn	p. 81
Training That Motivates Adults to Learn	p. 87
Summary	p. 89
Needs Analysis	p. 95
Why Conduct a Training Needs Analysis?	p. 96
When to Conduct a TNA	p. 98
The TNA Model	p. 98
Where to Look for OPGs	p. 100
The Framework for Conducting a TNA	p. 102
Output of TNA	p. 127
Approaches to TNA	p. 130
Focus on Small Business	p. 136
TNA and Design	p. 138
Summary	p. 140
Training Design	p. 153
Introduction to the Design of Training	p. 154
Organizational Constraints	p. 155
Developing Objectives	p. 160
Why Use Training Objectives?	p. 165
Facilitation of Learning: Focus on the Trainee	p. 167
Facilitation of Learning: Focus on Training Design	p. 178
Facilitation of Transfer: Focus on Training	p. 182
Facilitation of Transfer: Focus on Organizational Intervention	p. 189
Design Theory	p. 192
Focus on Small Business	p. 198
Outcomes of Design	p. 199
Summary	p. 202
Traditional Training Methods	p. 208
Overview of the Chapter	p. 209
Matching Methods with Outcomes	p. 209
Lectures and Demonstrations	p. 210
Games and Simulations	p. 219
On-the-Job Training	p. 236
Summary of Methods and When to Use Them	p. 245
AV Enhancements to Training	p. 246
Summary	p. 257
Computer-Based Training Methods	p. 261
Overview of the Chapter	p. 262
Overview of Computer-Based Training (CBT)	p. 262
CBT Methods	p. 266
Summary	p. 281
Development and Implementation of Training	p. 285
Development of Training	p. 287
Implementation	p. 301
Transfer of Training	p. 313
Summary	p. 316
Evaluation of Training	p. 324
Rationale for Evaluation	p. 325
Resistance to Training Evaluation	p. 326
So We Must Evaluate	p. 328
Types of Evaluation Data Collected	p. 329
Focus on Small Business	p. 352
Summary	p. 354
Key Areas of Organizational Training	p. 375
Overview	p. 376
Orientation Training (Onboarding)	p. 377
Diversity Training	p. 391
Sexual Harassment Training	p. 397
Team Training	p. 402
Cross-Cultural Training	p. 407
Other Training Programs and Issues	p. 412
Summary	p. 419
Employee and Management Development	p. 423
Employee Development	p. 424
Management Development?	p. 432
Our Approach to Management Development	p. 433
General Overview of the Managerial Job	p. 434
General Characteristics of Managers	p. 436
Integration: Strategies and Management Characteristics	p. 440
Management Development Implications	p. 443
Sources of Knowledge/Skill Acquisition	p. 445
Training for Executive-Level Management	p. 449
Focus on Small Business	p. 456
Summary	p. 456
References	p. 460
Glossary	p. 477
Index	p. 484
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