An Empirical Design for eBooks

by Henke, Harold A.

• ISBN13: 9780972786003
• ISBN10: 0972786007
• Format: Paperback
• Copyright: 2003-05-31
• Publisher: Lightning Source Inc

Table of Contents

Edition Notice	ii
Table of Contents	iii
List of Tables	vii
Preface	viii
Chapter 1: Introduction	1	(18)
Problem Statement	1	(1)
Background	1	(1)
The End of the Paper Book?	2	(1)
A New Way to Read'?	3	(1)
User Satisfaction Studies of Electronic Books	4	(3)
Summary of Bailey, Henke, and Kissel Studies	5	(1)
Differences in User Satisfaction	6	(1)
Reason for User Dissatisfaction	6	(1)
Research Objectives and Questions	7	(1)
Research Objectives	7	(1)
Research Questions	8	(1)
Research Variables	8	(1)
Relevance and Significance	9	(2)
Barriers, Issues, and Risks	11	(1)
Limitations	12	(2)
Experienced and Inexperienced Computer Users	12	(1)
Domain Experts and Non-Experts	13	(1)
Electronic Book Content	13	(1)
User Sample Size	13	(1)
Delimitations	14	(2)
Electronic Book Readers	14	(1)
English as a Second Language	15	(1)
Genre	15	(1)
Text Comprehension	15	(1)
Definitions of Terms	16	(2)
Active Reading	16	(1)
Cognitive Overload	16	(1)
Completion Time	16	(1)
Ease of Use	16	(1)
Electronic Book	16	(1)
Electronic Book Reader	17	(1)
Electronic Book Reader Application	17	(1)
Genre	17	(1)
Hypermedia	17	(1)
Navigation	17	(1)
Paper Book Metaphor	18	(1)
Reading Comprehension	18	(1)
User Preference	18	(1)
User Satisfaction	18	(1)
Summary	18	(1)
Chapter 2: Literature Review	19	(24)
Overview	19	(1)
What is an Electronic Book?	20	(1)
A Brief History of Electronic Books	21	(3)
Memex	21	(1)
Dynabook	22	(1)
Su pe rbook	22	(1)
Sony Data Discman and Bookman	23	(1)
Gemstar/Rocket eBook	23	(1)
Summary Electronic Book History	24	(1)
Electronic Book Use	24	(1)
Relationship of Paper to Electronic Books	25	(4)
Conceptual Foundation on Use of Metaphor	29	(1)
Studies on the Use of Paper Book Metaphors	30	(6)
A Definition of an Electronic Book	36	(1)
Relevant Studies on eBook Design	37	(2)
Research Studies with Similar Methodologies	39	(3)
Summary of Related Studies	42	(1)
Summary	42	(1)
Chapter 3: Methodology	43	(19)
Research Methods	43	(1)
User Survey	43	(9)
User Survey Content	43	(1)
User Survey Design and Construction	44	(1)
User Survey Data Definitions and Categorization	45	(4)
User Survey Validation	49	(1)
User Survey Data Analysis and Format	50	(1)
User Survey Population Definition	50	(1)
User Survey Population Sampling Methodology	50	(2)
User Survey Resources	52	(1)
User Review	52	(6)
User Review Population	53	(1)
User Review Construction	53	(1)
User Review Content	54	(1)
User Review Methodology	54	(1)
User Review Tasks	55	(1)
User Review Questions	56	(1)
User Review Data Analysis	56	(1)
User Review Resources	57	(1)
User Review Validation	57	(1)
Summary of Test Procedures	58	(1)
Risks	59	(1)
Projected Outcomes	60	(1)
Summary	61	(1)
Chapter 4: Results	62	(17)
Data Analysis	62	(5)
Expert Review of User Survey	62	(1)
Expert Survey Review Data	62	(3)
Expert Survey Review Comments	65	(2)
Summary of Expert Survey Review	67	(1)
Classification of Features by Metaphor Type	68	(3)
User Survey Data	71	(2)
User Survey Suggested Features	73	(1)
Hardware Features	73	(1)
Navigation Features	73	(1)
Presentation Features	74	(1)
Usage Features	74	(1)
Comments Made by Participants	74	(1)
Expert Review of the User Review	75	(1)
User Review Data	76	(2)
User Review Comments	76	(2)
Summary	78	(1)
Chapter 5: Conclusions	79	(14)
Answers to Research Questions	79	(3)
Paper Book Features in eBooks	79	(1)
Unique Metaphors	79	(1)
Finding Information	80	(1)
User Preference for Finding Information	80	(1)
User Satisfaction in Finding Information	81	(1)
Design Implications for eBooks	82	(6)
The Industry is Partially Meeting Customer Needs	82	(1)
eBooks Are Not Just Dedicated Reading Devices	83	(1)
Personalization of the Reading Experience	84	(1)
Sharing and Reading Content	84	(1)
Electronic Bookshelf	85	(1)
Incorporate Book Tours into eBook Design	85	(1)
Incorporate Book Guides into eBook Design	86	(1)
Comprehensive Index Equals Information Retrieval	86	(1)
Enable Users to Build a Dynamic Index	87	(1)
Understand the Use of Bookmarks	87	(1)
User Technology Requirements	88	(1)
Implications for Research on eBooks	88	(1)
Validation of the Paper Book Metaphor	88	(1)
Features Not Implemented	88	(1)
Determine User Acceptance of eBooks	89	(1)
Validated List of Features	89	(1)
Test Methodology	89	(1)
Recommendations for Future Research	89	(2)
Ask Paper Book Readers to Rate These Features	90	(1)
Survey and Compare Different Generations	90	(1)
Determine Affects of Genre on Features	90	(1)
Perform User Review Using an eBook Reader	91	(1)
Comparison of Applications to Hardware	91	(1)
Summary	91	(2)
Appendix A: User Survey Instrument	93	(4)
Appendix B: User Review Instrument	97	(4)
Appendix C: Suggested Features	101	(7)
Appendix D: User Comments	108	(3)
Appendix E: Public Comments	111	(3)
Question on Survey Questions	111	(1)
Question on Form Feature	111	(1)
Question on Survey Methodology	112	(1)
Question on Popup/Flyover Feature	112	(2)
Annotated Bibliography	114	(32)
Reference List	146	(12)
Index	158