Encyclopedia of Positive Questions: Using Appreciative Inquiry to Bring Out the Best in Your Organization

by Whitney, Diana L.; Cooperrider, David L.; Kaplin, Brian S.; Trosten-Bloom, Amanda

• ISBN13: 9781893435339
• ISBN10: 1893435334
• Format: Paperback
• Copyright: 2001-10-01
• Publisher: Lakeshore Communications

Table of Contents

Introduction
Eleven Ways to Use Positive Questions	p. 1
Sample Positive Questions
Best-in-class	p. 7
Career Development	p. 9
Can-do Coaching	p. 10
Compelling Communication	p. 11
Community Service	p. 13
No Limits to Cooperation	p. 14
Culture as Strategic Advantage	p. 16
Customer Loyalty	p. 17
Participatory Decision-Making	p. 19
Strength in Diversity	p. 20
Environmental Friendliness	p. 21
Financial Responsibility	p. 22
Fun at Work	p. 24
One Big Hope	p. 25
Integrity in Action	p. 26
Joy in a Job Well-done	p. 27
Let's Do It	p. 28
Inspirational Leadership	p. 29
Irresistible Leadership	p. 30
Continuous Learning	p. 31
Organization Design	p. 33
Ownership	p. 35
Exceptional Partnership	p. 36
Union / Management Partnership	p. 37
Creating and Sustaining Positive Energy	p. 39
Praise is the Fuel of High Performance	p. 40
Quality Moments	p. 41
Recognition	p. 43
Respect for People	p. 44
Role Clarity	p. 45
Root Cause of Success	p. 46
Seamless Service	p. 47
Strategic Advantage	p. 48
Strategic Opportunities	p. 49
Winning Teamwork	p. 50
Technology That Serves	p. 51
Visions of a Better World	p. 52
Shared Vision	p. 53
Work/Family Balance	p. 54
Men and Women Working Together	p. 55
Ten Ways to Spread Appreciative Stories	p. 57
How to Choose Affirmative Topics	p. 63
Anatomy of a Positive Question	p. 65
Creating an Interview Guide	p. 71
Sample Interview Guide	p. 75
Build Your Own Interview Guides	p. 85
Conclusion	p. 143
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