9781319068479

The Essential Guide to Interpersonal Communication

by ;
  • ISBN13:

    9781319068479

  • ISBN10:

    1319068472

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2017-12-22
  • Publisher: Bedford/St. Martin's

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Supplemental Materials

What is included with this book?

Summary

Cultivate vital interpersonal communication skills as Essential Guide to Interpersonal Communication helps you build personal and profession relationships while readying you for your future career.

Table of Contents

Chapter 1: Interpersonal Basics
What is Communication?
           Process
           Method 
           Context 
           Culture
           Channel
           Media
What is Interpersonal Communication?
           Dynamic
           Dyadic            
           Impactful
           Transactional
           Irreversible
           Interpersonal Communication Competence
           Appropriateness
           Effectiveness
           Ethics
Chapter 2: Interpersonal Foundations
Self
           Self-Fulfilling Prophecies
           Self-Disclosure
Perception
           Attributions
           Impressions
           Constructing Gestalts
           Calculating Algebraic Impressions
Emotion
           Feelings and Moods
           Emotional Intelligence
Chapter 3: Interpersonal Skills
Verbal Communication
           Cooperative Language
           Inclusive I and We Language
Nonverbal Communication
           Communicating through Body Movements
           Communicating through Voice
           Communicating through Touch
           Communicating through Personal Space
Listening
           Receiving
           Attending
           Understanding
           Responding
           Recalling
Chapter 4: Interpersonal Relationships
Relationship Foundations
           Liking and Loving
           Exchange of Resources
Relationship Types
           Romantic Relationships
           Family Relationships
           Friendships
Relationship Maintenance
           Positivity
           Assurances
           Self-Disclosure
           Sharing Tasks
Chapter 5: Interpersonal Challenges
Managing Relationship Tensions
Handling Conflict
           What is Conflict?
           Conflict Approaches
           Empathy and Support

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