Top
PART ONE Management and Managers
Chapter One
The Management Process Today
Chapter Two
Values, Attitudes, Emotions, and Culture: The Manager as a Person
PART TWO The Environment of Management
Chapter Three
Managing Ethics and Diversity
Chapter Four
Managing in the Global Environment
PART THREE Planning, Decision Making, and Competitive Advantage
Chapter Five
Decision Making, Learning, Creativity, and Entrepreneurship
Chapter Six
Planning, Strategy, and Competitive Advantage
PART FOUR Organizing and Change
Chapter Seven
Designing Organizational Structure
Chapter Eight
Control, Change, and Entrepreneurship
PART FIVE Leading Individuals and Groups
Chapter Nine
Motivation
Chapter Ten
Leaders and Leadership
Chapter Eleven
Effective Team Management
Chapter Twelve
Building and Managing Human Resources
PART SIX Controlling Essential Activities and Processes
Chapter Thirteen
Communication and Information Technology Management
Chapter Fourteen
Operations Management: Managing Vital Operations and Processes
