Essentials of Human Resource Management in Health Service Organizations

by Fottler, Myron D.; Hernandez, S. Robert; Joiner, Charles L.

• ISBN13: 9780827376670
• ISBN10: 0827376677
• Edition: 1st
• Format: Hardcover
• Copyright: 1997-09-12
• Publisher: Cengage Learning

Summary

This book focuses on state-of-the-art human resource theory and research. With emphasis on applications to real-life situations, this book views human resources management not as an isolated function, but as an integration of strategic and operational decision-making processes of the health care organization. The diversity and strength of the contributing authors are a major strength of this text.

Table of Contents

Acknowledgments	xiii	(1)
Preface	xiv
Chapter 1 Integrating Management and Human Resources	1	(20)
S. Robert Hernandez
Myron D. Fottler
Charles L. Joiner
Effect of Environment on Health Personnel	2	(4)
Management of Human Resources	6	(4)
Organizational Systems	10	(1)
Human Resources Process Systems	11	(4)
Outcomes	15	(4)
References	19	(2)
Chapter 2 The Legal and Economic Environment	21	(23)
Richard I. Lehr
Robert A. McLean
Gregg L. Smith
The Legal Environment	22	(13)
The Economic Environment	35	(8)
References	43	(1)
Chapter 3 Formulating Organizational Strategy	44	(33)
S. Robert Hernandez
Planning Methods	45	(6)
Organizational Strategy	51	(3)
Formulating Organizational Strategy	54	(21)
References	75	(2)
Chapter 4 Information Systems for Human Resources Management	77	(19)
Charles J. Austin
James A. Johnson
Gary Drucker Palestrant
Background of Information Systems Utilization in Health Services Organizations	78	(1)
Role and Function of Information Systems for Human Resources Management	79	(6)
Relationships of HRIS to Other Information Systems	85	(2)
Developing and Implementing an HRIS	87	(6)
Problems to Avoid	93	(1)
References	94	(2)
Chapter 5 Management of Corporate Culture	96	(21)
Stephen J. O'Connor
E. Jose Proenca
Defining Organizational Culture	97	(5)
Cultural Strength	102	(2)
Organizational Culture and Corporate Strategy	104	(1)
Cultural Formation, Maintenance, and Change	105	(9)
References	114	(3)
Chapter 6 Job Analysis	117	(17)
Myron D. Fottler
Definitions	118	(5)
Limitations and Guidelines	123	(1)
The Job Analysis Process	124	(6)
Relationship between Job Analysis and Other Human Resources Management Practices	130	(3)
References	133	(1)
Chapter 7 Recruitment and Retention	134	(32)
Jacqueline Landau
Michael Abelson
Employee Turnover	136	(7)
Recruitment Process	143	(1)
Recruitment Planning	143	(17)
Evaluating the Recruitment Process	160	(3)
References	163	(3)
Chapter 8 Selection and Placement	166	(31)
Jacqueline Landau
Daniel S. Fogel
Designing the Selection Process	167	(1)
Opening Dilemma: Hiring a New Vice President	168	(8)
The Selection Process and Federal Regulations	176	(14)
Evaluating the Utility of the Selection Process	190	(1)
Placement of Employees	191	(1)
Solving the Opening Dilemma	192	(2)
References	194	(3)
Chapter 9 Training and Development	197	(26)
Howard L. Smith
Myron D. Fottler
Definitions, Goals, and Significance of Human Resources Development	199	(9)
Incentives for Upgrading Human Resources Development Programs	208	(1)
Components of Effective Human Resources Development Programs	209	(7)
Future Issues and Trends in Human Resources Development	216	(2)
A Strategic Posture	218	(3)
References	221	(2)
Chapter 10 Performance Appraisal	223	(25)
Charles L. Joiner
John C. Hyde
Historical Development	225	(2)
Common Performance Appraisal Methods	227	(4)
Evaluation of Performance Appraisal	231	(6)
Role of Performance Appraisal	237	(3)
Modified Management by Objectives: An Appraisal System	240	(4)
Extrinsic Rewards and Job Performance	244	(2)
References	246	(2)
Chapter 11 Compensation Management	248	(23)
Charles L. Joiner
Kerma N. Jones
Carson F. Dye
Management Planning and Compensation	249	(6)
Market Pricing	255	(1)
Base Pay	256	(1)
Incentive Compensation Programs	257	(6)
Benefits	263	(7)
References	270	(1)
Chapter 12 Labor Relations	271	(43)
Charles L. Joiner
Norman Metzger
John C. Hyde
Donna M. Malvey
Developing an Employee Relations Philosophy and Strategy	272	(1)
Maintaining Nonunion Status	273	(1)
Labor Law History and Trends	273	(2)
Causes of Labor-Management Problems	275	(5)
A Preventive Management Program	280	(5)
Management Strategy for Reactions During Union-Organizing Campaigns	285	(1)
The Art of Collective Bargaining	285	(11)
Organizing and the Election Process	296	(2)
Implications for the Future of Collective Bargaining	298	(2)
Key Contract Clauses	300	(4)
Administering the Contract	304	(7)
References	311	(3)
Chapter 13 Contemporary and Future Human Resources Challenges	314	(21)
Myron D. Fottler
John D. Blair
Elizabeth W. Michael
Grant T. Savage
Environmental Change	315	(2)
Human Resources Implications	317	(2)
Integrating Human Resources Planning and Management	319	(2)
Enhancement of Employee Productivity	321	(4)
Total Quality Management	325	(2)
Managing Corporate Restructuring	327	(4)
References	331	(4)
Index	335