The Extraordinary Coach: How the Best Leaders Help Others Grow

by Zenger, John; Stinnett, Kathleen

• ISBN13: 9780071703406
• ISBN10: 0071703403
• Edition: 1st
• Format: Hardcover
• Copyright: 2010-05-24
• Publisher: McGraw Hill

Summary

An "interactive" approach to coaching from one of today's most forward-thinking leadership gurusJohn Zenger established himself as a top-tier leadership expert with his groundbreaking booksThe Extraordinary LeaderandThe Inspiring Leader. Now, he teams up with executive coach Kathleen Stinnett to put you on the fast track to expertise in business coaching.The Extraordinary Coachworks as an immersion course in coaching, providing the skills you need to become a highly effective leader in no time flat.As with his other books, Zenger researched thousands of assessments from the most effective coaches. Then he and Stinnett combined the research with the latest findings from the world of clinical psychology to map out the real success secrets of today's best coaches.This practical, multi-layered training guide provides the tools you need, including: Companion Video(on their website) showing "real" coaching in action Conversation Guideoffering framework for any possible scenario Application Worksheetsto help prepare yourself for upcoming coaching situations List of Questionsto ask in their own coaching conversationsBuilding a firm foundation in the correlation between coaching effectiveness and employee engagement, you will quickly and effectively master the critical skill of coaching.The Extraordinary Coachwill ensure you make a powerful contribution to the long-term success of your organization.

Author Biography

John H. Zenger is the cofounder of the executive education firm Zenger | Folkman. Coauthor of the bestselling books The Extraordinary Leader and The Inspiring Leader, he was inducted into the Human Resources Development Hall of Fame in 1994 and received the Thought Leader Award from his industry colleagues in 2005. Zenger resides in Midway, UT.
Kathleen Stinnett is a senior consultant and executive coach with Zenger | Folkman. She serves on the faculty of the Hudson Institute of Santa Barbara, leading foundational workshops required for the professional certification program. In 2005, Stinnett earned the Master Certified Coach credential (MCC) through the International Coaching Federation. She resides in Santa Barbara, CA.

Table of Contents

Foreword	p. ix
Why Bother? How Coaching Pays Off	p. 1
Empty Cup, New Tea: Looking at Coaching in a New Way	p. 9
Pay now or Pay Later: The Impact of Coaching	p. 33
What Business Coaching is and Isn't	p. 43
Does Your Coaching Rest on a Crumbling Foundation?	p. 59
Fuel: A Framework, not a Cage	p. 69
Frame the Conversation: Setting the Target	p. 81
Understand the Current State: "So How is that Working for You?"	p. 101
Explore the Desired State: Aiming for the Right Target	p. 123
Lay Out the Success Plan: Emphasizing Accountability	p. 143
Coaches Need Feedback Too	p. 155
Change is the Yardstick: Understanding the Performance Challenge	p. 169
The Power of the Gold Star: Reinforcing Feedback	p. 181
Sometimes it Just Comes Down to the Numbers: Redirecting Feedback	p. 199
When Feedback Becomes a Coaching Conversation	p. 219
Signaling the Lane Change: Managing Expectations	p. 237
"Send in the Coach": Finding More Coaching Opportunities	p. 251
Growing Your Skills as a Coach	p. 261
Each Individual is a Whole Person (Not Just a Worker)	p. 273
Conclusion	p. 287
Appendix: Powerful Coaching Questions	p. 291
Notes	p. 295
Index	p. 297
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