The Family Business in Tourism and Hospitality

by D. Getz; J. Carlsen; A. Morrison

• ISBN13: 9780851998084
• ISBN10: 0851998089
• Format: Hardcover
• Copyright: 2004-06-17
• Publisher: Cab Intl
• More Book Details

Summary

The family business is a global phenomenon, and is particularly prominent in tourism and hospitality. In many cases, the family business was developed for the purpose of facilitating personal and family goals. For example, in rural areas, farmers can use tourism as a way to generate additional income, thereby remaining in the area and retaining family property. Running a bed and breakfast establishment is a way to mix family and work. Lifestyle, locational and autonomy motives are the norm, but profit and growth-oriented entrepreneurs are also found within family businesses.This book is the first academic treatment of family business issues within the tourism and hospitality industry. It provides comprehensive assessment of ownership, management and family-related concerns across the entire business and family life cycle. Many new international case studies of real family businesses are used to illustrate key points. The book will be of significant interest to researchers and students in tourism and hospitality, small business and entrepreneurship studies, as well as to owners and potential investors in family businesses.

Table of Contents

About the Authors	ix
How to Use the Book	xi
Preface	xiii
Acknowledgements	xvii
1 Introduction	1	(20)
Why Study Family Businesses?	1	(1)
Scope and Significance of Family Business	1	(3)
What is 'Family Business'?	4	(1)
A Life Cycle Model for the Family Business	5	(4)
A Framework for Understanding Family Business in Tourism and Hospitality	9	(9)
Chapter Summary	18	(1)
References	18	(3)
2 Entrepreneurship and Family Business	21	(20)
Introduction	21	(1)
Entrepreneurial Process	21	(8)
Industry Specific Modifiers	29	(3)
Organizational Modifiers	32	(3)
Entrepreneurial Socio-economic Outcomes	35	(1)
Chapter Summary	35	(3)
References	38	(3)
3 Starting the Family Business	41	(26)
Introduction	41	(1)
Motivations and Goals	42	(1)
Research Evidence from the Tourism and Hospitality Industry	42	(16)
Antecedents: Where do Family Business Owners Come From?	58	(2)
Business Planning for New Family Businesses	60	(2)
Ownership, Organization and Governance	62	(2)
Chapter Summary	64	(1)
References	65	(2)
4 Sustaining and Developing the Family Business	67	(28)
Introduction	67	(1)
Failure and Success	67	(3)
Growing the Family Business	70	(2)
Preconditions and Barriers to Growth	72	(2)
Strategic Planning	74	(3)
Strategic Options	77	(4)
Strategic Marketing and Family Branding	81	(4)
The Seasonality Challenge and Strategic Responses in Bornholm	85	(5)
Chapter Summary	90	(1)
References	91	(4)
5 Balancing Family and Business through the Life Cycle	95	(22)
Introduction	95	(1)
Generic Challenges and Issues	95	(6)
Gender Challenges and Issues	101	(2)
Research Evidence from Western Australia	103	(1)
Involving the Next Generation and Succession	104	(1)
Barriers to Inheritance	105	(2)
Research Findings from Australia, Canada and Denmark	107	(4)
Planning for Involvement and Succession	111	(2)
Chapter Summary	113	(1)
References	114	(3)
6 Farm-based Family Businesses	117	(10)
Introduction	117	(1)
Case 6.1 Alborak Stables	117	(3)
Case 6.2 Taunton Farm Holiday Park	120	(3)
Case 6.3 01' MacDonald's	123	(2)
Chapter Summary	125	(2)
7 Family-owned and -operated Small Hotels	127	(6)
Introduction	127	(1)
Case 7.1 Gunnar and Maude Bergstedt, Are, Sweden	127	(2)
Case 7.2 Cricklewood Hotel	129	(1)
Case 7.3 Millestgarden	130	(2)
Chapter Summary	132	(1)
8 Family-owned Nature-based Resorts	133	(12)
Introduction	133	(1)
Case 8.1 Crystal Creek Rainforest Retreat (CCRR)	133	(2)
Case 8.2 O'Reilly's Rainforest Guesthouse	135	(4)
Case 8.3 River Valley Ventures, New Zealand	139	(4)
Chapter Summary	143	(1)
References	144	(1)
9 Family-owned and -operated Tour Companies	145	(8)
Introduction	145	(1)
Case 9.1 Wild Over Walpole (WOW)	145	(3)
Case 9.2 Minnewanka Tours	148	(3)
Case 9.3 Areguiderna	151	(1)
Chapter Summary	152	(1)
10 Family-owned Tourist Attractions and Wineries	153	(8)
Introduction	153	(1)
Case 10.1 Pelham Family Estate Winery	153	(2)
Case 10.2 Rivendell Gardens	155	(2)
Case 10.3 Billabong Sanctuary	157	(3)
Chapter Summary	160	(1)
Reference	160	(1)
11 Cross-case Analysis	161	(12)
Introduction	161	(1)
Family Issues	162	(2)
Business Issues	164	(4)
Ownership Issues	168	(3)
Chapter Summary	171	(1)
References	171	(2)
12 Implications for Family Businesses and Tourism Destinations	173	(12)
Introduction	173	(1)
Practical Implications for the Family Business in Tourism and Hospitality	173	(7)
Balancing Family and Business through the Life Cycle	180	(2)
Implications for Tourism and Destination Management	182	(2)
Chapter Summary	184	(1)
References	184	(1)
13 Implications for Research and Theory	185	(12)
Introduction	185	(1)
Developing a Research Agenda	185	(4)
Theory-building	189	(6)
Chapter Summary	195	(1)
References	195	(2)
Bibliography	197	(12)
Index	209