The Fast Forward MBA in Project Management, 3rd Edition

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  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2008-04-01
  • Publisher: Wiley
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This is one of the bestselling books ever published on the topic of project management. Now in a revised new third edition, it presents you with a wealth of proven techniques for managing projectsfrom establishing project objectives to building schedules to projecting costs. It includes all the basics on defining, planning, and tracking a project, as well as building stronger project teams. This new edition includes new chapters on Agile Project Management, PMI exam prep, and more.

Author Biography

Eric Verzuh is President of The Versatile Company, which brings project management best practices to a wide variety of industries and government organizations, including such major corporations as Lockheed Martin, Microsoft, Nordstrom, and the U.S. Postal Service.

Table of Contents

Prefacep. xv
Downloadable Formsp. xvii
Project Management is the New Critical Leadership Skillp. 2
Introductionp. 2
Project Management Is the Essential Skill Set for Twenty-first Century Leadersp. 3
Project Management as a Strategic Strengthp. 5
The Art and Science of Project Leadershipp. 6
The Practical Foundation for Successful Projects: How This Book Will Help Youp. 9
Project Management Relies on Other Disciplinesp. 10
End Pointp. 11
Stellar Performer: Orthospotp. 12
Foundation Principles of Project Managementp. 13
Introductionp. 13
Projects Require Project Managementp. 13
The Evolution of a Disciplinep. 16
The Definition of Successp. 19
The Cost-Schedule-Quality Equilibriump. 20
The Ultimate Challenge: No Damagep. 21
Project Management Functionsp. 21
Project Life Cyclep. 23
Organizing for Projectsp. 26
Project Managers Are Leadersp. 30
End Pointp. 31
Stellar Performer: Seattle Children's Hospital and Regional Medical Centerp. 32
PMP Exam Prep Questionsp. 36
Defining the Project
Know Your Key Stakeholders and Win Their Cooperationp. 38
Introductionp. 38
Stakeholders Are the Heart of a Successful Projectp. 39
Stakeholder Roles: Project Managerp. 39
Stakeholder Roles: Project Teamp. 40
Stakeholder Roles: Managementp. 41
Stakeholder Roles: The Customerp. 45
Stakeholder Roles: Representatives of External Constraintsp. 47
Stakeholder Roles: Advocates, Opponents, and Innocent Bystandersp. 47
Make Stakeholder Identification a Repeatable Processp. 48
Lead the Stakeholdersp. 48
End Pointp. 48
PMP Exam Prep Questionsp. 53
Write the Rules: Five Key Documents to Manage Expectations and Define Successp. 55
Introductionp. 55
Project Rules Are the Foundationp. 56
Publish a Project Charterp. 57
Write a Statement of Workp. 60
Statement of Work: Minimum Contentp. 61
Responsibility Matrixp. 67
Creating a Communication Planp. 71
The Project Proposal Launches the Projectp. 76
End Pointp. 80
PMP Exam Prep Questionsp. 91
The Planning Process
Risk Management: Minimize the Threats to Your Projectp. 95
Introductionp. 95
The Risk Management Advantagep. 96
All Project Management Is Risk Managementp. 96
The Risk Management Frameworkp. 98
Identify the Risksp. 100
Analyze and Prioritize the Risksp. 104
Develop Response Plansp. 109
Establish Contingency and Reservep. 115
Continuous Risk Managementp. 116
End Pointp. 117
Stellar Performer: The Software Engineering Institutep. 119
PMP Exam Prep Questionsp. 123
Work Breakdown Structure: Break Your Project into Manageable Units of Workp. 125
Introductionp. 125
Defining the Work Breakdown Structurep. 126
Building a Work Breakdown Structurep. 129
Criteria for a Successful Work Breakdown Structurep. 133
Work Package Sizep. 135
Planning for Qualityp. 138
Breaking Down Large Programsp. 140
WBS Guidelines Varyp. 140
Contractors or Vendors Can Provide a WBSp. 142
End Pointp. 142
PMP Exam Prep Questionsp. 143
Realistic Schedulingp. 145
Introductionp. 145
Planning Overviewp. 146
Identify Task Relationshipsp. 147
Estimate Work Packagesp. 150
Calculate an Initial Schedulep. 157
Assign and Level Resourcesp. 169
End Pointp. 176
PMP Exam Prep Questionsp. 180
The Art and Science of Accurate Estimatingp. 182
Introductionp. 182
Estimating Fundamentalsp. 183
Estimating Techniquesp. 188
Building the Detailed Budget Estimatep. 198
Generating the Cash Flow Schedulep. 205
End Pointp. 206
Stellar Performer: Tynet, Inc.p. 208
Stellar Performer: Adobe Systemsp. 212
PMP Exam Prep Questionsp. 219
Balancing the Trade-off Among Cost, Schedule, and Qualityp. 221
Introductionp. 221
Three Levels of Balancing a Projectp. 222
Balancing at the Project Levelp. 223
Balancing at the Business Case Levelp. 235
Balancing at the Enterprise Levelp. 240
End Pointp. 241
Stellar Performer: SAFECO Fieldp. 242
Stellar Performer: Boeing 767-400ERp. 246
PMP Exam Prep Questionsp. 248
Controlling the Project
Building a High-Performance Project Teamp. 252
Introductionp. 252
A Framework for Building High-Performance Teamsp. 256
Leadership Responsibilitiesp. 260
Building a Positive Team Environmentp. 264
Ground Rulesp. 264
Team Identityp. 265
Team Listening Skillsp. 270
Meeting Managementp. 274
Summary of Building a Positive Team Environmentp. 276
Collaborative Problem Solvingp. 278
Problem Analysisp. 279
Decision Modesp. 282
Conflict Managementp. 285
Continuous Learningp. 288
Summary of Collaborative Problem Solvingp. 291
Job Satisfactionp. 292
End Pointp. 292
Stellar Performer: Habitat for Humanityp. 294
PMP Exam Prep Questionsp. 296
Clear Communication Among Project Stakeholdersp. 297
Introductionp. 297
Project Communicationp. 297
Communicating within the Project Teamp. 298
Communicating with Management and Customersp. 306
Control Documentsp. 307
The Change Management Processp. 307
Configuration Managementp. 311
Change Management Guidelines Are Essential for Managing Expectationsp. 313
Closeout Reportingp. 313
End Pointp. 314
PMP Exam Prep Questionsp. 327
Measuring Progressp. 329
Introductionp. 329
Measuring Schedule Performancep. 329
Measuring Cost Performancep. 333
Earned Value Reportingp. 335
Cost and Schedule Baselinesp. 344
End Pointp. 346
PMP Exam Prep Questionsp. 347
Solving Common Project Problemsp. 349
Introductionp. 349
Responsibility Beyond Your Authorityp. 349
Disaster Recoveryp. 350
Reducing the Time to Marketp. 351
When the Customer Delays the Projectp. 352
The Impossible Dreamp. 353
Fighting Firesp. 354
Managing Volunteersp. 354
Achieving the Five Project Success Factorsp. 355
End Pointp. 355
Advancing Your Practice of Project Management
Enterprise Project Management: Coordinate All Projects and Project Resources in Your Organizationp. 359
Introductionp. 359
Defining Enterprise Project Managementp. 361
Three Tiers of Management within EPMp. 362
The Four Components of EPMp. 365
Establish Consistent EPM Processesp. 366
Technology Enables EPM Processesp. 369
The People Who Deliver Projectsp. 373
Support Project Management: The Project Officep. 374
End Pointp. 381
Project Portfolio Management: Align Project Resources with Business Strategyp. 383
Introductionp. 383
Project Portfolio Management as a Systemp. 384
Building the Initial Portfoliop. 389
The Portfolio Changes with the Enterprisep. 393
End Pointp. 393
Requirements Engineering: The Key to Building the Right Productp. 394
Introductionp. 394
Requirements Engineering and Project Management Are Intimately Connectedp. 395
Requirement Types Illustrate the Evolving Product Visionp. 396
Requirements Engineering Scope and Processesp. 399
Requirements Development Activitiesp. 401
Requirements Management Activitiesp. 403
Requirements Documentation Techniquesp. 404
Requirements Engineering Demands Disciplinep. 405
End Pointp. 406
Applying Lean Principles to Projectsp. 408
Introductionp. 408
Lean Principles for Project Managersp. 409
Lean Techniques Tailored to Project Managementp. 412
A Word of Caution-Practicing Lean Is Customer-Specificp. 415
End Pointp. 415
PMP Exam Preparationp. 416
Introductionp. 416
What Are the Requirements to Earn the PMP?p. 417
Top 10 Study Tips for the PMP Examp. 418
End Pointp. 422
Microsoft Project: Guidelines for Effective Usep. 423
Introductionp. 423
Project Management Software Supports the Disciplinep. 423
Looking Under the Hood: The Design of Projectp. 424
Set Up the Project Firstp. 425
Follow the Planning Model in This Bookp. 427
Task Types: Fix the Duration, Work, or Resource Levelp. 431
Assigning Resources to a Projectp. 432
Resource Leveling Your Schedulep. 434
Maintaining the Plan Throughout the Projectp. 437
Communicating with Your Team and Managementp. 439
Project Server and Project Web Accessp. 439
End Pointp. 440
The Detailed Planning Modelp. 441
Notesp. 450
Indexp. 453
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