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Kimberly Douglas, SPHR, is a nationally recognized expert in building the effectiveness of teams, based on her knowledge of industrial/organizational psychology combined with her real-life consulting and corporate human resources execu-tive experience. As President of FireFly Facilitation, she has collaborated with hundreds of leadersat organizations such as AT&T, Cisco, United Way, and even the U.S. Marine Corpsto dramatically improve their business performance. She is frequently featured in national publications and is a sought-after speaker at meetings and conferences. To learn more about the author and how to improve your team's performance, visit TheFireFlyEffect.com.
Acknowledgments | p. xi |
Rediscover Your Creative Spark | p. 1 |
What Is the Firefly Effect? | p. 3 |
The Individual-Creativity Found Again | p. 9 |
The Leader's Role-Creating the Right Environment | p. 17 |
The New Role of Leadership | p. 19 |
No Dissing the Red Quadrant | p. 25 |
Beware the Ferocious Firefly! | p. 37 |
Conflict as Creative Abrasion...a Pearl, a Diamond, or a Mountain? | p. 51 |
Was It Something I Said? | p. 63 |
The Leader's Role-Targeting Team Energy | p. 75 |
One Team-One Picture of Success | p. 77 |
How Will You Know When You Get There? | p. 93 |
Guiding Principles as Guiding Light | p. 103 |
Everyone Firing on All Cylinders | p. 113 |
Team Gatherings-Time to Shine | p. 115 |
Team Decisions: Fact or Fiction? | p. 129 |
What to Do if the Leader Is Keeping Too Tight a Lid on the Jar | p. 147 |
Shining the Light of Accountability | p. 157 |
Sparking Creativity | p. 169 |
The Firefly Chase Begins | p. 171 |
How Could You Forget the Toys? | p. 185 |
This Place Is a Zoo! | p. 199 |
When Sparks Collide-Dealing with Interteam Conflict | p. 205 |
Sync-The Magic | p. 219 |
There's Something Going On in My Backyard! | p. 221 |
Change Is Not a Four-Letter Word! | p. 231 |
The End of the Day | p. 243 |
Index | p. 251 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.