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A+ Guide to Software : Managing, Maintaining, and Troubleshooting,9780619120030

A+ Guide to Software : Managing, Maintaining, and Troubleshooting

by
Edition:
1st
ISBN13:

9780619120030

ISBN10:
0619120037
Format:
Paperback
Pub. Date:
6/5/2002
Publisher(s):
Course Technology
Upgraded Edition: Click here!
List Price: $97.33

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Summary

New from best-selling author, Jean Andrews, this text is designed to be the most through, step-by-step book for learning the fundamentals of supporting and troubleshooting computer operating systems. This book maps to CompTIAà ;'s current A+ OS Exam. à ;'¬¢ Includes extensive coverage for each major operating system-chapters are devoted to Windows XP, 2000, NT, and 9x. à ;'¬¢ Features coverage on DOS, Linux, Mac, UNIX, and managing Windows on a network and on the Internet. à ;'¬¢ Maps completely to CompTIAà ;'s A+ OS certification exam. à ;'¬¢ A+ certification icon highlights all of the material related to the exams, so you can pay close attention to the pertinent information. à ;'¬¢ A+ Table of Contents provides quick reference to all of A+ material. à ;'¬¢ CoursePrepà ;® A+ test preparation software mimics the exam environment and is included on CD. à ;'¬¢ Includes extensive pedagogical features, including review questions, hands-on exercises, and case projects.

Table of Contents

Table of Contents
v
A+ Table of Contents xiii
Introduction xx
Introducing and Comparing Operating Systems
1(42)
How an OS Works with Hardware and Other Software
43(52)
Understanding the Boot Process and Command Line
95(62)
Installing and Using Windows 9x
157(60)
Supporting and Troubleshooting Windows 9x
217(50)
Understanding and Supporting Windows NT
267(38)
Installing and Using Windows 2000 Professional
305(38)
Managing and Troubleshooting Windows 2000
343(48)
Supporting Windows XP Professional
391(44)
Supporting Hard Drives
435(38)
Windows on a Network
473(52)
Windows on the Internet
525(32)
Linux, Macs, and Notebooks
557(38)
Appendix A Error Messages and Their Meanings 595(4)
Appendix B ASCII Character Set and Ansi.sys 599(4)
Appendix C The Hexadecimal Number System and Memory Addressing 603(10)
Appendix D The Professional PC Technician 613(12)
Glossary 625(14)
Index 639


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