Health Communication in Practice: A Case Study Approach

by Ray,Eileen Berlin

• ISBN13: 9780805847581
• ISBN10: 0805847588
• Edition: 1st
• Format: Nonspecific Binding
• Copyright: 2005-01-18
• Publisher: Routledge

Summary

Health Communication in Practice: A Case Study Approachoffers a comprehensive examination of the complex nature of health-related communication. Modeled on Eileen Berlin Ray's 1993 volume,Case Studies in Health Communication,this text contains detailed case studies that demonstrate in-depth applications of communication theory in real-life situations. With chapters written by medical practitioners as well as communication scholars, the cases included herein cover a variety of topics, populations, contexts and issues in health communication, including: *provider-recipient communication and its importance to subsequent diagnosis and treatment; *decision-making; *social identity, particularly how people redefine and renegotiate their social identity; *communication dynamics within families and with health care providers through unexpected health situations; *delivery of health care; and *health campaigns designed to disseminate health-related information and change behaviors. Reflecting the changes in health communication scholarship and education over the past decade, chapters also explore current topics such as delivering bad news, genetic testing, intercultural communication, grieving families, and international health campaigns. A list of relevant concepts and definitions is included at the end of each case to help students make connections between the scenario and the communication theories it reflects. With its breadth of coverage and applied, practical approach, this timely and insightful text will serve as required reading in courses addressing the application of communication theory in a health-related context.

Table of Contents

Introduction	xi
List of Contributors	xix
I: ISSUES IN PROVIDER-RECIPIENT COMMUNICATION	1	(66)
The First Three Minutes	3	(8)
Donald J. Cegala
Staying Out of the Line of Fire: A Medical Student Learns About Bad News Delivery	11	(16)
Teresa L. Thompson
Catherine Gillotti
Problematic Discharge from Physical Therapy: Communicating About Uncertainty and Profound Values	27	(12)
Austin S. Babrow
David O'Connor Dinn
``I Want You to Put Me in the Grave With All My Limbs'': The Meaning of Active Health Participation	39	(14)
Barbara F. Sharf
Paul Haidet
Tony L. Kroll
Direct Marketing Directs Health Care Relationships?: The Role of Direct-to-Consumer Advertising of Prescription Drugs in Physician-Patient Communication	53	(14)
Rebecca J. Welch Cline
Henry N. Young
II: ISSUES IN DECISION MAKING	67	(54)
Communication and Shared Decision Making in Context: Choosing Between Reasonable Options	69	(12)
Carma L. Bylund
Rebecca S. Imes
Negotiating Cancer Care Through Communication	81	(14)
Dan O'Hair
Sharlene R. Thompson
Lisa Sparks
Explanations of Illness: A Bridge to Understanding	95	(16)
Timothy M. Edgar
Dawn W. Satterfield
Bryan B. Whaley
Talking to Children About Illness	111	(10)
Jenifer E. Kopfman
Eileen Berlin Ray
III: ISSUES IN SOCIAL IDENTITY	121	(60)
A Treatment Team Approach: The Negotiation of Rehabilitation Goals for Survivors of Traumatic Brain Injury	123	(12)
Kami J. Silk
Communication Accommodation in Counseling	135	(10)
Lisa Murray-Johnson
Cat McGrew
Social Identity and Stigma Management for People Living With HIV	145	(12)
Lance S. Rintamaki
Dale E. Brashers
``Every Breast Cancer Is Different'': Illness Narratives and the Management of Identity in Breast Cancer	157	(14)
Leigh Arden Ford
Brigitte Cobbs Christmon
``They Make Us Miserable in the Name of Helping Us'': Communication of Persons With Visible and Invisible Disabilities	171	(10)
Dawn O. Braithwaite
Phyllis Japp
IV: ISSUES IN FAMILY DYNAMICS	181	(62)
Communicating About Family History in an Age of Genomic Health Care: Expanding the Role of Genetic Counseling	183	(12)
Roxanne L. Parrott
Judith Weiner
Catching Up With Down Syndrome: Parents' Experiences in Dealing With the Medical and Therapeutic Communities	195	(16)
Carol Bishop Mills
Grieving Families: Social Support After the Death of a Loved One	211	(12)
Craig R. Hullett
Negotiating Communication Challenges While Experiencing Alzheimer's Disease: The Case of One Hispanic Family	223	(10)
Lyle J. Flint
Jim L. Query, Jr.
Alyssa Parrish
Finding the Right Place: Social Interaction and Life Transitions Among the Elderly	233	(10)
Margaret J. Pitts
Janice L. Krieger
Jon F. Nussbaum
V: ISSUES IN HEALTH CARE DELIVERY	243	(80)
Role Negotiation, Stress, and Burnout: A Day in the Life of ``Supernurse''	245	(16)
Julie Apker
Medical Care, Health Insurance, and Family Resources: Complications to Otherwise Good News	261	(10)
George B. Ray
Enhancing Culturally Competent Health Communication: Constructing Understanding Between Providers and Culturally Diverse Patients	271	(14)
Claudia V. Angelelli
Patricia Geist-Martin
The Patient in 4: Framing and Sense-Making in Emergency Medicine	285	(12)
Alexandra G. Murphy
Eric M. Eisenberg
Kathleen M. Sutcliffe
Steven Schenkel
Reorganized Medical Practice: An Institutional Perspective on Neonatal Care	297	(14)
John C. Lammers
Kristin A. Lindholm
Heidi M. Hazeu
Making Empowerment Work: Medical Center Soars in Satisfaction Ratings	311	(12)
Athena du Pre
VI: ISSUES IN INFORMATION DISSEMINATION	323	(42)
No, Everybody Doesn't: Changing Mistaken Notions of the Extent of Drinking on a College Campus	325	(10)
Linda C. Lederman
Lea P. Stewart
Personal Stories and Public Activism: The Implications of Michael J. Fox's Public Health Narrative for Policy and Perspectives	335	(12)
Christina S. Beck
Journey of Life: A Radio Soap Opera on Family Planning in Ethiopia	347	(10)
Kim Witte
Narrowing the Digital Divide to Overcome Disparities in Care	357	(8)
Gary L. Kreps
Author Index	365	(8)
Subject Index	373

Excerpts

"Health Communication in Practice: A Case Study Approach offers a comprehensive examination of the complex nature of health-related communication. Modeled on Eileen Berlin Ray's 1993 volume, Case Studies in Health Communication, this text contains detailed case studies that demonstrate in-depth applications of communication theory in real-life situations."--BOOK JACKET.