Healthcare Transformation : A Guide for the Hospital Board Member

by Joshi, Maulik S.; Horak, Bernard J.; Combes, John R., M.D.

• ISBN13: 9781439805060
• ISBN10: 1439805067
• Edition: 1st
• Format: Paperback
• Copyright: 2009-05-18
• Publisher: Productivity Pr

Summary

This manual provides hospital board members and executives with practical guidance on their roles and an opportunity to be not only literate in healthcare quality, but supportive and engaged in the transformation of their organization. It is not about board committee structures and charters, agenda setting, and legal fiduciary aspects of being a board member in today's climate. It is about how the healthcare industry is transforming and how board members must be knowledgeable and skillful in leading this charge.Intentionally concise, this book is ideal for orienting new board members and for providing more experienced board members with a knowledge base and questions to facilitate engagement on these important issues. After an introductory chapter, there are 10 chapters that articulate each of the 10 healthcare transformers. Each of those 10 chapters includes '· The Problem:A brief, quantitative look at the problem· The Transformer:What will transform and make healthcare different· Best Practices:Examples of current best practices indicative of the transformer· Board Questions:Questions every board member should consider asking and every executive should be prepared to answerA concluding chapter provides the overall governance engagement checklist'”the things to do to make certain that board members and governance and senior leader colleagues are on becoming engaged and prepared to lead your organization's transformation.  

Table of Contents

Foreword	p. xi
Preface	p. xv
Introduction	p. 1
Current Challenges in Healthcare Quality	p. 1
Your Duty	p. 3
Need for Transformational Change and Leadership	p. 4
The Top Ten Healthcare Transformers	p. 4
Transformer 10: Reliably Implement the Tried and True (Chapter 2)	p. 4
Transformer 9: Disseminate Best Practices (Chapter 3)	p. 6
Transformer 8: Build Organizational Quality Improvement Capability (Chapter 4)	p. 6
Transformer 7: Patient-Centeredness (Chapter 5)	p. 6
Transformer 6: Care Coordination (Chapter 6)	p. 7
Transformer 5: Health Information Technology (Chapter 7)	p. 7
Transformer 4: Transparency (Chapter 8)	p. 7
Transformer 3: Payment Reform (Chapter 9)	p. 8
Transformer 2: Culture (Chapter 10)	p. 8
Transformer 1: Leadership (Chapter 11)	p. 9
Organization of the Book	p. 9
References	p. 10
Healthcare Transformer 10: Reliably Implement the Tried and True	p. 11
Problem	p. 12
Transformer	p. 14
Best Practices	p. 15
Board Questions	p. 18
References	p. 19
Healthcare Transformer 9: Disseminate Best Practices	p. 21
Problem	p. 21
Transformer	p. 23
Best Practices	p. 26
Board Questions	p. 28
References	p. 28
Healthcare Transformer 8: Build Organizational Quality Improvement Capability	p. 29
Problem	p. 30
Transformer	p. 30
Best Practices	p. 31
Board Questions	p. 34
References	p. 34
Healthcare Transformer 7: Patient-Centeredness	p. 35
Problem	p. 36
Transformer	p. 38
Best Practices	p. 40
Board Questions	p. 42
References	p. 42
Healthcare Transformer 6: Care Coordination	p. 45
Problem	p. 46
Transformer	p. 47
Best Practices	p. 48
Board Questions	p. 51
References	p. 51
Healthcare Transformer 5: Health Information Technology	p. 53
Problem	p. 53
Transformer	p. 55
Best Practices	p. 57
Board Questions	p. 58
References	p. 59
Healthcare Transformer 4: Transparency	p. 61
Problem	p. 62
Transformer	p. 64
Best Practices	p. 65
Board Questions	p. 67
References	p. 68
Healthcare Transformer 3: Payment Reform	p. 69
Problem	p. 70
Transformer	p. 73
Best Practices	p. 73
Board Questions	p. 75
References	p. 76
Healthcare Transformer 2: Culture	p. 77
Problem	p. 78
Transformer	p. 78
Best Practices	p. 80
Board Questions	p. 82
References	p. 83
Healthcare Transformer 1: Leadership	p. 85
Problem	p. 86
Transformer	p. 86
Best Practices	p. 88
Board Questions	p. 90
References	p. 90
Conclusion: The Governance Engagement Checklist	p. 93
Quality Literacy	p. 94
Agenda and Alignment	p. 94
Patient-Centeredness	p. 94
References	p. 96
Appendix	p. 97
Reliably Implement the Tried and True-Transformer 10	p. 97
Disseminate Best Practices-Transformer 9	p. 97
Build Organizational Quality Improvement Capability-Transformer 8	p. 98
Patient-Centeredness-Transformer 7	p. 98
Care Coordination-Transformer 6	p. 99
Health Information Technology-Transformer 5	p. 100
Transparency-Transformer 4	p. 100
Payment Reform-Transformer 3	p. 101
Culture-Transformer 2	p. 101
Leadership-Transformer 1	p. 102
Index	p. 103
Authors	p. 109
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