What is included with this book?
Paul McGee is one of Europe′s leading motivational speakers and coaches, where he combines practical strategies with both inspiration and realism. He has spoken in 31 countries to date and is the author of several books, including the bestselling Self-Confidence (now in 2nd edition), How Not To Worry and S.U.M.O. (Shut Up, Move On).
The proud creator of S.U.M.O., his simple yet profound messages have spread across the globe both in public and private sector organisations. More recently his ideas have been developed for young people under the banner of SUMO4Schools.
Building on his academic background in behavioural and social psychology, Paul is also a trained counsellor, a performance coach and a Fellow of the Institute of Sales and Marketing Management.
His aim is simple – "I want to help people achieve better results in life and have more fun in the process."
this people stuff? vii
Let’s set the scene 1
SECTION ONE – Stop, Understand 9
People can’t be fixed 11
Most people suffer from S.A.D.S. 17
Some people are lightbulbs 23
Why intelligent people do stupid things 29
You get what you tolerate 35
Humiliation is for amateurs 43
Being nice won’t always work 51
It takes two to tango 57
No investment, no return 63
SECTION TWO – Move On 71
Have realistic expectations 73
Let sleeping dogs lie . . . sometimes 81
Check out your attitude 87
Be willing to be wrong 99
Don’t treat people as you want to be treated 107
Four killer questions you have to ask yourself 113
How to make criticism count . . . not crucify 123
Work out why they’re whinging 131
How to make people feel S.P.E.C.I.A.L. (Part 1) 141
How to make people feel S.P.E.C.I.A.L. (Part 2) 151
How to pick people up when they’re feeling down 163
How to talk so people listen 173
The ball’s in your court 185
About Paul McGee 195
More stuff to help 197
Index 201
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.