Human Communication : Principles and Contexts

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  • Edition: 11th
  • Format: Paperback
  • Copyright: 2007-12-07
  • Publisher: McGraw-Hill Humanities/Social Sciences/Languages
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Intended for the introductory communication concepts course, this text focuses on the principles and contexts of communication studies. The award-winning authors link theory and research with fundamental concepts and create plentiful opportunities for students to apply their understanding and develop useful communication skills. Their exposition is seasoned with intriguing case studies and stimulating examples drawn from contemporary life. In addition, Tubbs and Moss show a true sensitivity to diversity--a reflection of their professional interests in gender and cultural issues.

Table of Contents

The Process of Human Communication The Importance of Human Communication
Techno-Etiquette What is Human Communication? A Model of Human Communication Communication Contexts Communication Technologies What is Effective Communication?
Person Perception Perceiving People and Objects: A Comparison Forming Impressions
Self Concept East and West: Who Are You?
Empathy and the Empathy Quotient Some Variables Involved in Accurate Perception Improving Perception and Communication
The Verbal Message Words and Meanings
A Word About Semantics Language and Thought Words in Action
The Nonverbal Message Interpreting Nonverbal Messages
Power and Dominance: Some Nonverbal Cues Spatial and Temporal Cues Visual Cues
Gender and Vocal Cues Vocal Cues Deception
Listening Why Listen? Importance of Listening
Listening: The Forgotten Skill What Is Meant by Listening? Types of Listening How to Improve Listening
Conflict and Negotiation Conflict
Conflict and Negotiation Negotiation
Ethics and Communication Principles Issues
Does Academic Freedom Have Limits?
Revealing Group Secrets
Relationships in Process Bases of Human Attraction Defining Characteristics of Relationships Theories of Relationship Development Maintaining Relationships Family Communication
The Qualities of Close Friends
Interpersonal Communication The Social Setting
Our Expectations in Close Relationships The Dialectics of Relationships
Love's Prototypes and Scripts Assessing the Quality of an Interpersonal Relationship
Intercultural Communication A Definition of Culture Some Dimensions of Cultural Difference Intercultural Communication: Principles and Problems
The Value of Beauty Across Cultures Toward Greater Intercultural Understanding and Tolerance
Some Guidelines for Critical Viewers of Film and Television Effects of Intercultural Communication
Interviewing Cognitive Interviewing Standardized and Unstandardized Interviews
Interviewing: Conversation with a Purpose Types of Interview Questions Suspect Questions and How to Handle Them Types of Inadequate Responses Interview Structure Nondirective Interview Technique Helpful Hints
Small-Group Communication Types of Small Groups Group Dynamics Group Structure Correlates of Effective Groups
The Value of Work Teams
Public Communication A Definition The Speaker The Audience The Message
Organizational Communication Organization: A Definition Organizational Culture Importance of Communication
Managing Your E-Mail
Mass Communication and the New Technologies A First Definition The Process of Mass Communication
Media Consolidation and the News
Some Guidelines for Critical Viewers of Media Interviews Some Effects and Outcomes
Political Satire, News, and Spin
Advertising and Public Relations Implications of the New Communication Technologies
Name Index
Subject Index
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