Human Communication : Principles and Contexts

by Tubbs, Stewart L.; Moss, Sylvia

• ISBN13: 9780073384986
• ISBN10: 0073384984
• Edition: 11th
• Format: Paperback
• Copyright: 2007-12-07
• Publisher: McGraw-Hill Humanities/Social Sciences/Languages

Summary

Intended for the introductory communication concepts course, this text focuses on the principles and contexts of communication studies. The award-winning authors link theory and research with fundamental concepts and create plentiful opportunities for students to apply their understanding and develop useful communication skills. Their exposition is seasoned with intriguing case studies and stimulating examples drawn from contemporary life. In addition, Tubbs and Moss show a true sensitivity to diversity--a reflection of their professional interests in gender and cultural issues.

Table of Contents

Principles

The Process of Human Communication The Importance of Human Communication

Techno-Etiquette What is Human Communication? A Model of Human Communication Communication Contexts Communication Technologies What is Effective Communication?

Person Perception Perceiving People and Objects: A Comparison Forming Impressions

Self Concept East and West: Who Are You?

Empathy and the Empathy Quotient Some Variables Involved in Accurate Perception Improving Perception and Communication

The Verbal Message Words and Meanings

A Word About Semantics Language and Thought Words in Action

The Nonverbal Message Interpreting Nonverbal Messages

Power and Dominance: Some Nonverbal Cues Spatial and Temporal Cues Visual Cues

Gender and Vocal Cues Vocal Cues Deception

Listening Why Listen? Importance of Listening

Listening: The Forgotten Skill What Is Meant by Listening? Types of Listening How to Improve Listening

Conflict and Negotiation Conflict

Conflict and Negotiation Negotiation

Ethics and Communication Principles Issues

Does Academic Freedom Have Limits?

Revealing Group Secrets

Relationships in Process Bases of Human Attraction Defining Characteristics of Relationships Theories of Relationship Development Maintaining Relationships Family Communication

The Qualities of Close Friends

Contexts

Interpersonal Communication The Social Setting

Our Expectations in Close Relationships The Dialectics of Relationships

Love's Prototypes and Scripts Assessing the Quality of an Interpersonal Relationship

Intercultural Communication A Definition of Culture Some Dimensions of Cultural Difference Intercultural Communication: Principles and Problems

The Value of Beauty Across Cultures Toward Greater Intercultural Understanding and Tolerance

Some Guidelines for Critical Viewers of Film and Television Effects of Intercultural Communication

Interviewing Cognitive Interviewing Standardized and Unstandardized Interviews

Interviewing: Conversation with a Purpose Types of Interview Questions Suspect Questions and How to Handle Them Types of Inadequate Responses Interview Structure Nondirective Interview Technique Helpful Hints

Small-Group Communication Types of Small Groups Group Dynamics Group Structure Correlates of Effective Groups

The Value of Work Teams

Public Communication A Definition The Speaker The Audience The Message

Organizational Communication Organization: A Definition Organizational Culture Importance of Communication

Managing Your E-Mail

Mass Communication and the New Technologies A First Definition The Process of Mass Communication

Media Consolidation and the News

Some Guidelines for Critical Viewers of Media Interviews Some Effects and Outcomes

Political Satire, News, and Spin

Advertising and Public Relations Implications of the New Communication Technologies

Glossary

References

Credits

Indexes

Name Index

Subject Index

Table of Contents provided by Publisher. All Rights Reserved.