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Jess Alberts is a professor of human communication and has been a faculty member in the Hugh Downs School of Human Communication since 1989. She served as Director of the School from 1995 until June 2004. She has happily returned to the faculty and currently serves as the Director of the Conflict Transformation Project.
Alberts’ principal research interests focus on conflict in personal and professional relationships. Her current work examines married couples’ conflict and daily interaction, workplace bullying, community mediation, and work/life balance. Previously she has conducted research on adolescent drug resistance, teasing and ethnic humor, and flirting. She is in the process of developing a study to explore social hierarchy and the economy of gratitude theories as explanations for the division of household labor.
Alberts teaches courses on human communication, conflict and negotiation, relational communication, and work/life balance. She was selected by the undergraduate association for the Last Lecture Series Award, by the graduate student association for a Mentor Appreciation Award, and by Commission on the Status of Women for the Outstanding Achievement and Contributions Award.
Tom Nakayama
Tom Nakayama is currently a professor in the Hugh Downs School of Human Communication and former director of Asian Pacific American Studies at Arizona State University. His research is focused on developing critical approaches to intercultural communication and public communication. Nakayama is a fellow of the International Academy of Intercultural Research, a former Fulbrighter at the Université de Mons-Hainaut in Belgium, and was on the Board of Directors of the Arizona Humanities Council. He currently serves on the editorial boards of Communication and Critical/Cultural Studies, the International and Intercultural Communication Annual, Journal of Intercultural Communication Research, and the Western Journal of Communication.
Judith Martin is a professor of human communication and has been a faculty member in the Hugh Downs School of Human Communication since 1990. She teaches courses in intercultural communication in domestic and international contexts. Prior to joining the ASU faculty, she held a joint appointment in the Office of International Education and the Department of Speech Communication at the University of Minnesota.
Her early research efforts focused on the role of communication in sojourner adaptation to overseas locales and reentry to their home culture. Her more recent research examines racial and ethnic identity and communication practices, particularly the communicative meaning of white racial identity. She is also investigating the role culture plays in newer communication technologies, such as the Internet.
She was awarded the first Patricia Gurin Scholar-Activist Award by the ASU Intergroup Relations Center in 2004 and The Achievement in Gender Equity Award by the ASU Faculty Women’s Association in 2001. In 2001-2004 she was selected as the Jeanne Herberger Professor of Human Communication. Using this award she, along with colleagues, organized a lecture series on “Culture, Communication and Conflict.” As part of her community service, she works with undergraduate transfer students, assisting them in making a successful transition to ASU from a local community college.
INTRODUCTION
Chapter 1. Introduction to Human Communication
The Importance of Studying Human Communication
What Is Human Communication?
A Communication Ethic
Summary
Human Communication in Society Online
References
Chapter 2. Communication Studies: History and Contemporary Approaches
The History of Communication Studies
Contemporary Approaches, Theories, and Methods
Summary
Human Communication in Society Online
References
FOUNDATIONS OF HUMAN COMMUNICATION
Chapter 3. Communication and Identities
The Importance of Identity
What Is Identity?
The Individual and Identity
The Individual, Identity and Society
Ethics and Identity
Skills for Communicating about Identities
Summary
Human Communication in Society Online
References
Chapter 4. Communicating, Perceiving, and Understanding
The Importance of Perception
What is Perception?
Perception and the Individual
The Individual, Perception and Society
Ethics and Perception
Improving Your Perception Skills
Summary
Human Communication in Society Online
References
Chapter 5. Verbal Communication
The Importance of Verbal Communication
What Is Verbal Communication?
Verbal Communication and the Individual
The Individual, Verbal Communication and Society
Ethics and Verbal Communication
Improving your Verbal Communication Skills
Summary
References
Chapter 6. Nonverbal Communication
The Importance of Nonverbal Communication
What Is Nonverbal Communication?
Nonverbal Communication and the Individual
The Individual, Nonverbal Communication, and Society
Ethics and Nonverbal Communication
Improving Your Nonverbal Communication Skills
Summary
Human Communication in Society Online
References
HUMAN COMMUNICATION IN CONTEXT
Chapter 7. Communication across Cultures
The Importance of Intercultural Communication
What Is Intercultural Communication?
Intercultural Communication and the Individual
The Individual, Intercultural Communication and Society
Ethics and Intercultural Communication
Improving your Intercultural Communication Skills
Summary
Human Communication in Society Online
References
Chapter 8. Communicating in Close Relationships
Close Relationships and the Individual
The Individual, Relationship Communication and Society
Ethics and Close Relationships
Improving Your Relationship Initiation Skills
Summary
Human Communication in Society Online
References
Chapter 9. Small Group Communication
The Importance of Small Group Communication
What Is Small Group Communication?
Small Group Communication and the Individual
The Individual, Small Group Communication and Society
Ethics and Small Group Communication
Improving Your Small Group Communication Skills
Summary
Human Communication in Society Online
References
Chapter 10. Communicating in Organizations
The Importance of Organizational Communication
Defining Organizational Communication
Organizational Communication and the Individual
The Individual, Organizational Communication and Society
Ethics and Organizational Communication
Improving Your Organizational Communication Skills
Summary
Human Communication in Society Online
References
Chapter 11. Communicating in Public: Rhetoric
The Importance of Rhetoric
What is Rhetoric? A Broader View
Rhetoric and the Individual
The Individual, Rhetoric and Society
Ethics and Rhetoric
Becoming a More Effective Receiver of Rhetoric
Summary
Human Communication in Society Online
References
Chapter 12. Communication and Media
The Importance of Media
What are Media?
The Individual and Media
The Individual, Media, and Society
Ethnics and Media
Becoming a More Effective Consumer of Media
Summary
Human Communication in Society Online
References
Chapter 13. Computer Mediated Communication
The Importance of Computer Mediated Communication
What Is Computer Mediated Communication?
Computer Mediated Communication and the Individual
The Individual, Communication Technology and Society
Ethics and Computer-Mediated Communication
Improving Your Mediated Communication Skills
Summary
Human Communication in Society Online
References
Chapter 14. Speaking in Public
Anticipating Your Presentation
Understanding the Communication Event
Understanding and Relating to Audiences
Developing your Topic
Organizing Your Presentation
Delivering Your Speech
Summary
Human Communication in Society Online
References
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