Human Factors in Healthcare: Level Two

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  • Edition: 1st
  • Format: Paperback
  • Copyright: 2015-11-24
  • Publisher: Oxford University Press

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Building on Level One, this volume of Human Factors in Healthcare continues to enhance and develop the SHEEP model, delving deeper into the challenges of leadership, conflict resolution, and decision making that healthcare professionals currently face.

Presenting the five components of the SHEEP framework; Systems, Human Interaction, Environment, Equipment, and Personal, this book allows readers to develop their own human factors based approach within their workplace. Through a wealth of real-life examples of errors and patient safety issues drawn from the author's experience from over twenty years in healthcare, it enables the identification of potential patient safety pitfalls and offers solutions on how to avoid them.

Written in a clear and engaging style, this is a valuable resource for guiding healthcare professionals including doctors and nurses through the requirements of the human factors-based approach to leadership, conflict resolution, and decision making.

See also: Human Factors in Healthcare: Level One 978-0-19-967060-4

Author Biography

Debbie Rosenorn-Lanng, Hospital Consultant, Acute NHS Foundation Trust and Visiting Professor, Information Research Centre, Henley Business School, University of Reading, UK

Debbie Rosenorn-Lanng has 20 years of experience as a doctor, 7 years of which were as a Consultant Anaesthetist. She has over 18 years experience in medical education and is an approved Royal College of Physicians Educator.

Debbie is passionate about patient safety and improving the experience of both patients and staff which she believes go hand in hand. With this in mind, she has been teaching a Human Factors in Healthcare program across her Trust and externally to promote culture change. These courses are all multi-professional, mixing clinical and non-clinical staff, to encourage the removal of silo working.

She has recently become one of the executive leads for the Human Factors Workstream on behalf of the Patient Safety Federation based in the South of England and is the Director of Simulation at an Acute Trust. Her enthusiasm for Simulation has led to the successful introduction of over 30 courses across the Trust.

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