Why I Wrote This Book | p. 11 |
Introduction: Observations from the Front Lines | p. 13 |
The New Competitive Reality | p. 19 |
The Emergence of HyperWars | p. 21 |
How the Internet Changes the Competitive Battleground | p. 33 |
Eleven Strategies for Thriving in A Hypercompetitive World | p. 57 |
Use the Internet as the World's Most Sophisticated Telephone | p. 61 |
Speed Is Everything | p. 75 |
Cut Costs and Increase Efficiency Using the Web | p. 89 |
A Great Product Today Requires Something More | p. 105 |
Get Personal | p. 115 |
Create the "Total Solution" for Your Customer | p. 135 |
Market Relentlessly | p. 149 |
The Magic in "Free" | p. 165 |
Business Plans Are More Essential than Ever | p. 179 |
Flexibility Is Key | p. 187 |
Never Stop Looking over Your Shoulder | p. 201 |
Toward the Future: A Perspective | p. 211 |
The HyperWars Audit: Is Your Business Ready for Battle? | p. 219 |
Web Site Addresses of Selected Companies and Services | p. 227 |
Index | p. 231 |
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