Inside the Kaisha

by Yoshimura, Noboru; Anderson, Philip

• ISBN13: 9780875844152
• ISBN10: 0875844154
• Format: Hardcover
• Copyright: 1997-01-01
• Publisher: Harvard Business School Pr

Summary

Written by an experienced Japanese manager and an American scholar of organizational behavior, this book presents a series of apparent contradictions in Japanese business conduct. The authors show why behavior that appears inconsistent to the Westerner is perfectly congruous to the Japanese way of framing the context of the situation or using a particular model to guide behavior. The book is organized around six puzzles about Japanese business behavior that perplex outsiders. The authors unravel each puzzle in a systematic way to demonstrate why, from the Japanese perspective, the behavior is in fact appropriate and consistent. For each puzzle, the authors generate a set of specific insights that can be used in everyday business practice.

Table of Contents

PREFACE	v
INTRODUCTION Why Another Book on Japanese Management?	1	(13)
CHAPTER ONE The Making of a Salaryman	14	(18)
CHAPTER TWO An Insider's Perspective on the Kaisha	32	(24)
CHAPTER THREE Insiders and Outsiders: Dual Models Mean Double Standards	56	(25)
CHAPTER FOUR Harmony Prevails, but Trust Is Rare	81	(23)
CHAPTER FIVE Cooperation Serves to Curb "Matching" Competition	104	(23)
CHAPTER SIX Stop Bashing the West for Short-Term Thinking	127	(32)
CHAPTER SEVEN Ambiguous Goals Are Control Mechanisms	159	(27)
CHAPTER EIGHT Status Anxiety Leads to Egalitarian Hierarchy	186	(25)
CHAPTER NINE Gaishi Salaryman: The Outsider's Perspective	211	(30)
NOTES	241	(6)
GLOSSARY	247	(3)
INDEX	250	(11)
ABOUT THE AUTHORS	261