Inter-Act : Interpersonal Communication Concepts, Skills, and Contexts

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  • Edition: 12th
  • Format: Paperback
  • Copyright: 2009-06-09
  • Publisher: Oxford University Press
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Designed to help students understand communication processes in relationships and develop specific skills needed to create and maintain healthy ones, Inter-Act: Interpersonal Communication Concepts, Skills, and Contexts, Twelfth Edition, retains the features that have made this book sosuccessful: a theory driven skills-based focus, an accessible tone and presentation, and a multitude of useful pedagogical tools. Lively and well-written, Inter-Act features numerous activities that enable students to relate their everyday experiences to their studies in communication. It also clearly illustrates how cultural, racial, and gender differences--as well as electronically mediated messages--alter what we should doto communicate effectively. With a strong focus on the importance of ethics, this leading text encourages students to develop their analytical abilities as they think critically about key concepts in interpersonal communication. Supplements: * Instructor's Manual (available in paperback and CD-ROM) includes an extensive Test Bank and suggested class activities.* Student Success Manual features study tips, chapter outlines and summaries, review questions, key terms, and critical thinking exercises.* Companion Website offers a wealth of resources for both students and instructors, including online self-testing and other study aids, links to a variety of communication-related websites, and "Now Playing" reviews of recent films.

Author Biography

Kathleen S. Verderber is Emerita Associate Professor of Management at Northern Kentucky University.
Rudolph F. Verderber is Emeritus Distinguished Teaching Professor of Communication at the University of Cincinnati.
Cynthia Berryman-Fink is Professor of Communication at the University of Cincinnati.

Table of Contents

Each Chapter ends with a Summary and Chapter Resources.
An Orientation To Interpersonal Communication
Definition of Interpersonal Communication
Functions of Interpersonal Communication
Components of Interpersonal Communication
Principles of Interpersonal Communication
Ethics and Interpersonal Communication
Diversity and Interpersonal Communication
Increasing Interpersonal Communication Competence
Forming And Using Social Perceptions
The Perception Process
Self-Perceptions: Self-Concept and Self-Esteem
The Effects of Self Perception on Communication
Presenting Self to Others: The Social Construction of Self
Perception of Others
Improving the Accuracy of Your Social Perception
Communicating In Relationships: Basic Concepts
Types of Relationships
Characteristics of Relationship Stages and Life Cycles
Understanding Relational Dialectics
Turning Points in Relationships
Theoretical Perspectives on Relationships
Verbal Communication
The Nature and Characteristics of Language
Improving Your Language Skills
The Effects of Technology on Verbal Communication
Communicating Through Nonverbal Behaviors
Characteristics and Functions of Nonverbal Communication
Types of Nonverbal Communication
Cultural and Gender Variations in Nonverbal Communication
Improving Nonverbal Communication Skills
Communication Across Cultures
Culture, Culture Shock, and Intercultural Communication
Identifying Cultural Similarities and Differences
Dominant Cultures and Co-Cultures
Barriers to Effective Intercultural Communication
Intercultural Communication Competence
Holding Effective Conversations
Definition, Structure, and Types of Conversations
Characteristics of Conversations
Rules of Conversations and the Cooperative Principle
Guidelines for Effective Conversationalists
Conversations Via Technology
Cultural Variations in Conversations
Listening Effectively
Definition of Listening
Critically Evaluating
Types of Listening
Listening in Cyberspace
Empathizing With And Supporting Others
Characteristics of Effective and Ineffective Supporting
Supportive Interaction Phases
Supportive Message Skills
Supporting in Cyberspace
Gender and Cultural Similarities and Differences in Supporting
Managing Personal Information: Disclosure And Privacy
The Disclosure-Privacy Dialectic
Communication Privacy Management Theory
Effects of Disclosure and Privacy on Relationships
Effects of Technology on Privacy Boundaries
Self-Disclosure and Privacy Management Skills
Giving Personal Feedback
Asking for Personal Feedback
Using Interpersonal Influence Ethically
Interpersonal Persuasion
Managing Conflict
Types of Interpersonal Conflict
Styles of Managing Interpersonal Conflict
Destructive Behaviors in Conflicts
Productive Conflict Management Skills
Communicating In Intimate Relationships: Close Friends, Life Partners, And Families
Definition and Characteristics of Intimate Relationships
Close Friendships
Long-Term Relationships, Marriages, and Other Life Partnerships
Problems Associated with Intimacy
Communicating In The Workplace
The Hiring Process
Manager and Co-Worker Relationship on the Job
Communicating in a Diverse Workplace
Table of Contents provided by Publisher. All Rights Reserved.

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