Interaction Design: Beyond Human-Computer Interaction, 2nd Edition

by Helen Sharp (Open University, UK); Yvonne Rogers (Open University); Jenny Preece (University of Maryland, USA)

• ISBN13: 9780470018668
• ISBN10: 0470018666
• Edition: 2nd
• Format: Paperback
• Copyright: 2007-03-01
• Publisher: WILEY

Summary

The classic text, 'Interaction Design' by Sharp, Preece and Rogers is back in a fantastic new 2 nd Edition! New to this edition: Completely updated to include new chapters on Interfaces, Data Gathering and Data Analysis and Interpretation, the latest information from recent research findings and new examples Now in full colour A lively and highly interactive Web site that will enable students to collaborate on experiments, compete in design competitions, collaborate on designs, find resources and communicate with others A new practical and process-oriented approach showing not just what principals ought to apply, but crucially how they can be applied "The best basis around for user-centered interaction design, both as a primer for students as an introduction to the field, and as a resource for research practitioners to fall back on. It should be labelled \'start here\'." Pieter Jan Stappers, ID-StudioLab, Delft University of Technology

Author Biography

Helen Sharp: Responsible for developing distance education courses in software engineering, co-founder of the International Pedagogical Patterns project, she is also a Senior Visiting Fellow at the Centre for Human-Computer Interaction Design at City University.  Her main research interest focus on the overlap between Interaction Design and Software Engineering, in particular, how to ensure that good HCI design principles are incorporated into the design of interactive products.

Jenny Preece: Professor of Information Systems at UMBC, Regular keynote and invited speaker at SIGCHI and other conferences, prolific author and commentator.  Her research focuses on online communities and social computing.

Yvonne Rogers: Professor of Informatics and Cognitive Science at Indianna University and teaches mainly in the areas of HCI, CSCW, ubiquitous computing.  Her research focuses on augmenting and extending everyday learning and work activities with interactive activities that move “beyond the desktop”.

Table of Contents

What is interaction design?

Introduction

Good and poor design

What is interaction design?

The user experience

The process of interaction design

Interaction design and the user experience

Interview with Gitta Salomon

Understanding and conceptualizing interaction

Introduction

Understanding the problem space

Conceptualizing the design space

Theories, models and frameworks

Interview with Terry Winograd

Understanding users

Introduction

What is cognition?

Applying knowledge from the physical world to the digital world

Conceptual frameworks for cognition

Designing for collaboration and communication

Introduction

Social mechanisms in communication and collaboration

Technology-mediated social phenomena

Interview with Abigail Sellen

Affective aspects

Introduction

What are affective aspects?

Expressive interfaces and positive emotions

Frustrating interfaces and negative emotions

Persuasive technologies

Anthropomorphism

Interface agents, virtual pets and interactive toys

Models of emotion and pleasure

Interfaces and interactions

Introduction

Paradigms

Interface types

Which interface?

Data Gathering

Introduction

Four key issues

Data recording

Interviews

Questionnaires

Observation

Choosing and combining techniques

Interview with Sara Bly

Data analysis, interpretation and presentation

Introduction

Qualitative and quantitative

Simple quantitative analysis

Simple qualitative analysis

Using Theoretical Frameworks

Tools to support analysis

Presenting your findings

The process of interaction design

Introduction

What is involved in interaction design?

Some practical issues

Lifecycle models: showing how the activities are related

Interview with Gillian Crampton Smith

Identifying needs and establishing requirements

Introduction

What, how, and why?

What are requirements?

Data gathering for requirements

Data analysis

Task description

Task analysis

Interview with Suzanne Robertson

Design, prototyping and construction

Introduction

Prototyping and construction

Conceptual design: moving from requirements to first design

Physical design: getting concrete

Using scenarios in design

Using prototypes in design.Tool support

Interview with Karen Holtzblatt

Introducing evaluation

Introduction

The why, what,, where and when of evaluation

The language used to describe evaluation

Evaluation approaches and methods

Evaluation studies

What did we learn from the case studies?

An evaluation framework

Introduction

D E C I D E: A framework to guide evaluation

Usability testing and field studies

Introduction

Usability testing

Usability testing of a large website

Conducting experiments

Field studies

Interview with Ben Shneiderman

Analytical evaluation

Introduction

Inspections: heuristic evaluation

Inspections: walkthroughs

Predictive models

Interview with Jakob Nielsen

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