9780072396904

Intercultural Communication in the Global Workplace

by ;
  • ISBN13:

    9780072396904

  • ISBN10:

    0072396903

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2000-11-14
  • Publisher: MCG (Manual)

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Supplemental Materials

What is included with this book?

Summary

"Intercultural Communication in the Global Workplace" continues to be a vital reference for global business professionals. This new edition features updated discussions on the impact of globalization and technology in business communication, expanded treatment of ethics issues, increased discussion of world religions (particularly the role of Islam), and more short cases for improved ease of reading and comprehension.

Table of Contents

Chapter 1: Culture and Communication

Chapter 2: The Role of Language in Intercultural Business Communication

Chapter 3: Getting to Know Another Culture

Chapter 4: Individuals and Groups in Business Cultures

Chapter 5: Organization of Messages to Other Cultures

Chapter 6: Nonverbal Language in Intercultural Communication

Chapter 7: Variable Rules of Engagement

Chapter 8: Information, Decisions, and Solutions

Chapter 9: Intercultural Negotiation

Chapter 10: Legal and Governmental Considerations in Intercultural Business Communication

Chapter 11: The Influence of Business Structures on Intercultural Business Communication

Chapter 12: The Richness of Communication and Business Judgement

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