Intercultural Competence : Interpersonal Communication Across Cultures

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  • Edition: 6th
  • Format: Paperback
  • Copyright: 2009-02-05
  • Publisher: Pearson
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Presenting balanced coverage of skills and theory, Intercultural Competence provides readers with the knowledgeable background and necessary skills to succeed in today's multicultural environment.

Blending both the practical and theoretical, this thoroughly researched book offers readers an enjoyable read and contemporary coverage of the impact of technology on intercultural communication and cutting-edge interpersonal scholarship. Intercultural Competence provides a discussion of important ethical and social issues relating to intercultural communication and encourages readers to apply theory through vivid examples to better prepare them to interact in intercultural relationships.

Striking a unique balance between skills and theory, Intercultural Competence provides students with the background and confidence to succeed in today's multicultural environment. Blending both the practical and the theoretical, the concrete and the abstract, this textbook is both enjoyable to read and thoroughly researched. By clearly explaining different theories and the significance of cultural patterns and having students practice what they learn via examples in the book, Intercultural Competence better prepares students to interact in intercultural relationships.

Table of Contents

Preface ix
Communication and Intercultural Competence
Introduction to Intercultural Competencep. 1
Imperatives for Intercultural Competencep. 3
The Demographic Imperative for Intercultural Competencep. 3
The Technological Imperative for Intercultural Competencep. 6
The Economic Imperative for Intercultural Competencep. 8
The Peace Imperative for Intercultural Competencep. 9
The Interpersonal Imperative for Intercultural Competencep. 11
Communicationp. 12
Defining Communicationp. 12
Characteristics of Communicationp. 13
Interpersonal Communicationp. 19
The Challenge of Communicating in an Intercultural Worldp. 21
Summaryp. 22
For Discussionp. 23
For Further Readingp. 23
Culture and Intercultural Communicationp. 24
Culturep. 25
Defining Culture for the Study of Communicationp. 25
Culture and Related Termsp. 29
Why Cultures Differp. 33
Forces That Maintain Cultural Differencesp. 33
The Interrelatedness of Cultural Forcesp. 44
Intercultural Communicationp. 46
Examples of Intercultural Interactionsp. 46
Similarities and Differences between Communicatorsp. 50
Definition of Intercultural Communicationp. 52
Intercultural Communication and Related Termsp. 53
Summaryp. 55
For Discussionp. 56
For Further Readingp. 56
Intercultural Communication Competencep. 57
The United States as an Intercultural Communityp. 58
Metaphors of U.S. Cultural Diversityp. 59
What Do You Call Someone from the United States of America?p. 62
Cultural Groups in the United Statesp. 63
Competence and Intercultural Communicationp. 65
Intercultural Communication Competencep. 65
The Components of Intercultural Competencep. 66
Basic Tools for Improving Intercultural Competencep. 72
The Basics of Intercultural Competencep. 72
Description, Interpretation, and Evaluationp. 76
Summaryp. 80
For Discussionp. 81
For Further Readingp. 81
Cultural Differences in Communication
Cultural Patterns and Communication: Foundationsp. 83
Defining Cultural Patternsp. 85
Components of Cultural Patternsp. 85
Beliefsp. 86
Valuesp. 88
Normsp. 89
Social Practicesp. 89
Characteristics of Cultural Patternsp. 90
The Functions of Cultural Patternsp. 90
An Overview of Cultural Patternsp. 92
Cultural Patterns and Intercultural Competencep. 104
Summaryp. 106
For Discussionp. 106
For Further Readingp. 106
Cultural Patterns and Communication: Taxonomiesp. 107
Hall's High- and Low-Context Cultural Taxonomyp. 109
Use of Covert and Overt Messagesp. 109
Importance of Ingroups and Outgroupsp. 112
Orientation to Timep. 112
Hofstede's Cultural Taxonomyp. 113
Power Distancep. 114
Uncertainty Avoidancep. 115
Individualism versus Collectivismp. 116
Masculinity versus Femininityp. 118
Long-Term versus Short-Term Time Orientationp. 119
Indulgence versus Restraintp. 120
Monumentalism versus Self-Effacementp. 120
Comparing Hofstede's Dimensionsp. 121
The Globe Cultural Taxonomyp. 124
Power Distancep. 126
Uncertainty Avoidancep. 126
In-Group Collectivismp. 127
Institutional Collectivismp. 127
Gender Egalitarianismp. 128
Assertivenessp. 129
Performance Orientationp. 130
Future Orientationp. 130
Humane Orientationp. 131
Comparing the Globe Dimensionsp. 131
Cultural Taxonomies and Intercultural
Competencep. 138
Summaryp. 139
For Discussionp. 140
For Further Readingp. 140
Cultural Identity and Cultural Biasesp. 141
Cultural Identityp. 142
The Nature of Identityp. 142
The Formation of Cultural Identityp. 143
Characteristics of Cultural Identityp. 145
Cultural Biasesp. 147
Social Categorizingp. 148
Ethnocentrismp. 149
Stereotypingp. 152
Prejudicep. 156
Discriminationp. 158
Racismp. 159
Identity, Biases, and Intercultural
Competencep. 162
Summaryp. 163
For Discussionp. 164
For Further Readingp. 164
Coding Intercultural Communication
Verbal Intercultural Communicationp. 165
The Power of Language in Intercultural Communicationp. 166
Definition of Verbal Codesp. 167
The Features of Languagep. 168
Rule Systems in Verbal Codesp. 169
Interpretation and Intercultural Communicationp. 174
Language, Thought, Culture, and Intercultural Communicationp. 177
The Sapir-Whorf Hypothesis of Linguistic Relativityp. 177
Language and Intercultural Communicationp. 185
Verbal Codes and Intercultural Competencep. 193
Summaryp. 195
For Discussionp. 196
For Further Readingp. 196
Nonverbal Intercultural Communicationp. 197
Definition of Nonverbal Codesp. 198
Characteristics of Nonverbal Codesp. 198
Relationship of Nonverbal to Verbal Communicationp. 199
Cultural Universals in Nonverbal Communicationp. 200
Cultural Variations in Nonverbal Communicationp. 201
Nonverbal Messages in Intercultural Communicationp. 204
Body Movementsp. 204
Spacep. 208
Touchp. 210
Timep. 212
Voicep. 215
Other Nonverbal Code Systemsp. 216
Synchrony of Nonverbal Communication Codesp. 218
Nonverbal Communication and Intercultural Competencep. 219
Summaryp. 221
For Discussionp. 222
For Further Readingp. 222
The Effects of Code Usage in Intercultural Communicationp. 223
Preferences in the Organization of Messagesp. 224
Organizational Preferences in the Use of U.S. Englishp. 224
Organizational Preferences in Other Languages and Culturesp. 225
Cultural Variations in Persuasionp. 228
Persuasion in Intercultural Encountersp. 228
Cultural Differences in What Is Acceptable as Evidencep. 229
Cultural Differences in Styles of Persuasionp. 231
Cultural Variations in the Structure of Conversationsp. 235
Value of Talk and Silencep. 235
Rules for Conversationsp. 237
Effects of Code Usage on Intercultural Competencep. 241
Summaryp. 242
For Discussionp. 242
For Further Readingp. 243
Communication in Intercultural Relationships
Intercultural Competence in Interpersonal Relationshipsp. 244
Cultural Variations in Interpersonal Relationshipsp. 245
Types of Interpersonal Relationshipsp. 245
Dimensions of Interpersonal Relationshipsp. 252
Dynamics of Interpersonal Relationshipsp. 255
The Maintenance of Face in Interpersonal Relationshipsp. 257
Types of Face Needsp. 257
Facework and Interpersonal Communicationp. 260
Facework and Intercultural Communicationp. 261
Improving Intercultural Relationshipsp. 262
Learning about People from Other Culturesp. 262
Sharing Oneself with People from Other Culturesp. 267
Handling Differences in Intercultural Relationshipsp. 268
Interpersonal Relationships and Intercultural Competencep. 271
Summaryp. 272
For Discussionp. 272
For Further Readingp. 272
Episodes, Contexts, and Intercultural Interactionsp. 274
Social Episodes in Intercultural Relationshipsp. 274
The Nature of Social Episodesp. 275
Components of Social Episodesp. 276
Contexts for Intercultural Communicationp. 283
The Health Care Contextp. 283
The Educational Contextp. 290
The Business Contextp. 297
Episodes, Contexts, and Intercultural Competencep. 310
Summaryp. 310
For Discussionp. 310
For Further Readingp. 310
The Potential for Intercultural Competencep. 312
Intercultural Contactp. 313
Dominance and Subordination between Groupsp. 313
Attitudes among Cultural Membersp. 315
Outcomes of Intercultural Contactp. 317
The Ethics of Intercultural Competencep. 324
When in Rome...p. 325
Are Cultural Values Relative or Universal?p. 326
Do the Ends Justify the Means?p. 327
Ethics-Your Choicesp. 329
The Perils and Prospects for Intercultural Competencep. 329
Impact of National and International Events on Intercultural Communicationp. 329
Forces That Pull Us Together and Apartp. 333
Concluding Remarksp. 335
Summaryp. 336
For Discussionp. 337
For Further Readingp. 337
Resourcesp. 338
Intercultural Filmsp. 338
Online Resourcesp. 339
Notesp. 342
Text Creditsp. 373
Author Indexp. 377
Subject Indexp. 383
Table of Contents provided by Ingram. All Rights Reserved.

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Wonderful book April 28, 2011
I have been teaching Intercultural Communication using this text (previous edition). After completing my MPhil in Intercultural Communication and being exposed to a lot of texts in the field, I am still confident that this text is a very good introduction for college students. This rental textbook was easy to learn from, so I recommend If you're a student wondering how easy this will be to learn from, rest assured that this is an easy text to learn from.
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Intercultural Competence : Interpersonal Communication Across Cultures: 5 out of 5 stars based on 1 user reviews.

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