International Management Behavior: Text, Readings and Cases, 5th Edition

by Henry W. Lane (Northwestern Univ.); Joseph J. DiStefano (The Univ. of Western Ontario); Martha Maznevski (International Institute for Management Development, Lausanne)

• ISBN13: 9781405126717
• ISBN10: 140512671X
• Edition: 5th
• Format: Paperback
• Copyright: 2005-08-01
• Publisher: Wiley

Summary

This popular and highly successful text has now been thoroughly updated and extended to cover the latest developments in international management. A thoroughly updated and extended edition of this highly successful introduction to international management. An instructive combination of text, readings and case studies. Helps students develop the knowledge, perspective and skills they need in order to conduct global business successfully. Focuses on the global execution of strategy and working with people from other cultures. Features a field-tested framework for improving cross-cultural dynamics. Reflects new thinking on regional cultures, the global mindset, network organizations, Asian values, global business ethics, and sensemaking Approximately half the cases have been replaced with more current material, such as Enron, NES China, House of Prince, and Yahoo. This book will be supported by online lecturer resources, including powerpoint slides, cases and teaching notes, sample syllabi, and supplementary cases. Supplementary material for the fifth edition can be found at www.blackwellpublishing.com/lane

Author Biography

Henry W. Lane is the Darla and Frederick Brodsky Trustee Professor in International Business and Director of the Institute for Global Innovation Management at Northeastern University. He has written numerous books, articles and case studies and has taught in France, Germany, Finland and Mexico.

Joseph J. DiStefano is a Professor at the International Institute for Management Development, Lausanne, and Professor Emeritus at the Richard Ivey School of Business, University of Western Ontario. He recently spent three years setting up UWO's first off-shore operations in Hong Kong.

Martha L. Maznevski is Professor of International Management and Organizational Behavior at the International Institute for Management Development, Lausanne.

Table of Contents

List of Contributors	xi
Foreword	xiii
Nancy J. Adler
Acknowledgments	xvii
Henry W. Lane
Joseph J. DiStefano
Martha L. Maznevski
Introduction: Global Mindset and Culture	1	(15)
A Global Mindset	2	(2)
The Cultural Perspective	4	(2)
The Expertise of a Global Manager	6	(8)
Summary	14	(1)
Notes	14	(2)
About this Book	16	(7)
Orientations to Teaching International Management Behavior	16	(2)
Outline of the Book	18	(2)
A Final Note	20	(1)
Note	21	(2)
Part 1: Intercultural Effectiveness in Global Management	23	(142)
Culture -- Its Nature, Function, and Influence	24	(7)
Map, Bridge, Integrate: Managing Cultural Diversity for Personal and Team Effectiveness	31	(34)
Applying the MBI in Six Arenas	65	(3)
Performance of Diverse Teams Using the MBI Model	68	(4)
A Final Caution: Knowledge Does Not Equal Skill	72	(1)
Notes	72	(3)
Cultural Constraints in Management Theories	75	(14)
Geert Hofstede
Table, Figures 5, 6 and 7, and Exhibit 2	89	(6)
Geert Hofstede
Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context	95	(70)
Joyce S. Osland
Allan Bird
Case 1: David Shorter	112	(9)
Case 2: Bob Chen	121	(7)
Case 3: Johannes van den Bosch Sends an Email	128	(2)
Case 4: Japanese-American Seating Inc. (A)	130	(12)
Case 5: Footwear International	142	(8)
Case 6: Hazelton International	150	(10)
Case 7: An International Project Manager's Day (A)	160	(5)
Part 2: Implementing Strategy, Structure, and Systems	165	(261)
Strategy in Global Organizations	167	(5)
Structures: Organizing for Effectiveness	172	(6)
Systems: Managing the Global Organization	178	(3)
A Perspective on Human Resource Management (HRM) Systems	181	(6)
Culture Shock, Threatening Environments, and Security	187	(4)
Strategy, Structure, and Systems: Transfer, Adapt, or Create?	191	(2)
Notes	193	(4)
Building Organizations Around the Global Customer	197	(10)
Jay Galbraith
The Design and Management of International Joint Ventures	207	(19)
Paul W. Beamish
Can We Send Her There? Maximizing the Success of Western Women on Global Assignments	226	(21)
Paula Caligiuri
Wayne F. Cascio
Serving Two Masters: Managing the Dual Allegiance of Expatriate Employees	247	(17)
J. Stewart Black
Hal B. Gregersen
Adapting to a Boundaryless World: A Developmental Expatriate Model	264	(162)
Juan I. Sanchez
Paul E. Spector
Cary L. Cooper
Case 8: Monsanto Europe (A)	279	(15)
Case 9: Vodafone: Building a Global Organization	294	(14)
Case 10: Five Star Beer -- Pay for Performance	308	(12)
Case 11: Moscow Aerostar	320	(11)
Case 12: Ellen Moore (A): Living and Working in Korea	331	(16)
Case 13: The Leo Burnett Company Ltd: Virtual Team Management	347	(17)
Case 14: Global Multi-Products Chile	364	(14)
Case 15: Schneider Electric Global Account Management	378	(15)
Case 16: Marconi Telecommunications Mexico	393	(18)
Case 17: Blue Ridge Spain	411	(15)
Part 3: Competing with Integrity in Global Business	426	(182)
Overview	426	(4)
Ethical Issues	430	(4)
Ethical Framework	434	(14)
Socially Responsive Discretionary Behavior	448	(4)
Universalism, Relativism, and the ``Asian Values'' Debate	452	(3)
Integrity and Ethical Behavior	455	(3)
Some Final Advice	458	(1)
Notes	459	(5)
Coping with Corruption in Foreign Markets	464	(20)
Jonathan P. Doh
Peter Rodriguez
Klaus Uhlenbruck
Jamie Collins
Lorraine Eden
Bribery in International Business: Whose Problem Is It?	484	(9)
Henry W. Lane
Donald G. Simpson
Moral Person and Moral Manager: How Executives Develop a Reputation for Ethical Leadership	493	(13)
Linda Klebe Trevino
Laura Pincus Hartman
Michael Brown
In Search of the Moral Manager	506	(102)
Archie B. Carroll
Case 18: NES China: Business Ethics (A)	520	(10)
Case 19: Yahoo v. Survivors of the Holocaust	530	(15)
Case 20: Valley Farms International (A)	545	(4)
Case 21: Enron -- What Went Wrong?	549	(15)
Case 22: Facing a Crisis: Lars Kruse Thomsen Starts his New Job (A)	564	(16)
Case 23: Dealing with Crisis: Lars Kruse Thomsen Moves to Solve Problems (B)	580	(14)
Case 24: Building Products International -- A Crisis Management Strategy (A)	594	(14)
Index	608