Interpersonal Communication

  • ISBN13:


  • ISBN10:


  • Edition: CD
  • Format: Paperback
  • Copyright: 2003-08-01
  • Publisher: Cengage Learning
  • View Upgraded Edition
  • Purchase Benefits
  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $59.95 Save up to $1.80
  • Buy New
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Author Biography

Julia T. Wood is Professor of Communication at The University of North Carolina at Chapel Hill.

Table of Contents

Prefacep. viii
The Fabric of Interpersonal Communication
Introductionp. 1
A First Look at Interpersonal Communicationp. 10
The Interpersonal Imperativep. 12
Defining Interpersonal Communicationp. 20
Models of Interpersonal Communicationp. 24
Principles of Interpersonal Communicationp. 35
Guidelines for Interpersonal Communication Competencep. 43
Chapter Summaryp. 48
Key Conceptsp. 49
For Further Thought and Discussionp. 50
Continuing the Conversationp. 50
Communication and the Creation of Selfp. 52
What Is the Self?p. 53
Guidelines for Improving Self-Conceptp. 77
Chapter Summaryp. 84
Key Conceptsp. 85
For Further Thought and Discussionp. 85
Continuing the Conversationp. 86
Perception and Communicationp. 88
The Process of Human Perceptionp. 89
Influences on Perceptionp. 100
Guidelines for Improving Perception and Communicationp. 110
Chapter Summaryp. 118
Key Conceptsp. 120
For Further Thought and Discussionp. 120
Continuing the Conversationp. 121
The World of Wordsp. 122
The Symbolic Nature of Languagep. 123
Principles of Verbal Communicationp. 127
Symbolic Abilitiesp. 134
Speech Communitiesp. 143
Guidelines for Improving Verbal Communicationp. 148
Chapter Summaryp. 156
Key Conceptsp. 157
For Further Thought and Discussionp. 157
Continuing the Conversationp. 158
The World Beyond Wordsp. 159
Defining Nonverbal Communicationp. 160
Principles of Nonverbal Communicationp. 163
Types of Nonverbal Communicationp. 169
Guidelines for Improving Nonverbal Communicationp. 186
Chapter Summaryp. 189
Key Conceptsp. 191
For Further Thought and Discussionp. 191
Continuing the Conversationp. 192
Mindful Listeningp. 193
The Listening Processp. 195
Obstacles to Effective Listeningp. 202
Forms of Nonlisteningp. 209
Adapting Listening to Communication Goalsp. 214
Guidelines for Effective Listeningp. 222
Chapter Summaryp. 224
Key Conceptsp. 225
For Further Thought and Discussionp. 225
Continuing the Conversationp. 226
Weaving Communication into Relationships
Emotions and Communicationp. 227
Emotional Intelligencep. 229
The Nature of Emotionsp. 232
Obstacles to Effective Communication of Emotionsp. 245
Guidelines for Communicating Emotions Effectivelyp. 253
Chapter Summaryp. 260
Key Conceptsp. 260
For Further Thought and Discussionp. 261
Continuing the Conversationp. 261
Communication Climate: The Foundation of Personal Relationshipsp. 263
Elements of Satisfying Personal Relationshipsp. 264
Confirming and Disconfirming Climatesp. 275
Guidelines for Creating and Sustaining Healthy Climatesp. 285
Chapter Summaryp. 293
Key Conceptsp. 295
For Further Thought and Discussionp. 295
Continuing the Conversationp. 296
Managing Conflict in Relationshipsp. 298
Defining Interpersonal Conflictp. 301
Principles of Conflictp. 303
Approaches to Conflictp. 309
Responses to Conflictp. 313
Social Influences on Conflictp. 316
Communication Patterns During Conflictp. 320
Guidelines for Effective Communication During Conflictp. 329
Chapter Summaryp. 335
Key Conceptsp. 336
For Further Thought and Discussionp. 337
Continuing the Conversationp. 337
Friendships in Our Livesp. 339
The Nature of Friendshipp. 340
The Development and Rules of Friendshipp. 350
Pressures on Friendshipsp. 355
Guidelines for Communication Between Friendsp. 363
Chapter Summaryp. 367
Key Conceptsp. 368
For Further Thought and Discussionp. 369
Continuing the Conversationp. 369
Committed Romantic Relationshipsp. 371
Committed Romantic Relationshipsp. 372
The Organization of Romantic Relationshipsp. 380
Long-Term Commitmentsp. 389
Challenges to Sustaining Romantic Relationshipsp. 398
Guidelines for Communication Between Romantic Partnersp. 407
Chapter Summaryp. 411
Key Conceptsp. 413
For Further Thought and Discussionp. 413
Continuing the Conversationp. 414
Epilogue: Continuing the Conversationp. 416
Communication Creates and Reflects Identityp. 416
Interpersonal Communication Is Central to Relationshipsp. 417
Interpersonal Communication Takes Place in a Diverse Worldp. 417
The Road Aheadp. 418
Glossaryp. 419
Referencesp. 425
Indexp. 439
Table of Contents provided by Syndetics. All Rights Reserved.

Rewards Program

Write a Review