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9780415207935

Interpersonal Communication

by ;
  • ISBN13:

    9780415207935

  • ISBN10:

    0415207932

  • Format: Hardcover
  • Copyright: 1999-06-21
  • Publisher: Routledge

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Supplemental Materials

What is included with this book?

Summary

This book explores the key features of the skills we use in communicating and provides a framework for understanding how we use language and body language to communicate with others in everyday situations.

Table of Contents

List of illustrations
vii
Acknowledgements viii
Introduction 1(14)
SECTION A Understanding interpersonal communication 15(62)
Defining what we mean by interpersonal communication
16(12)
The process of interpersonal communication
28(14)
The skills of interpersonal communication
42(20)
Communication skills in context
62(15)
SECTION B The components of interpersonal communication 77(84)
The social context
78(18)
Social identity
96(14)
Social perception
110(15)
Codes 1: codes and language
125(17)
Using codes 2: incorporating the non-verbals
142(19)
SECTION C Issues and controversies in interpersonal communication 161(42)
How useful are `popular' models of interpersonal communication?
162(19)
Do men and women communicate differently?
181(12)
Does assertiveness work?
193(10)
SECTION D Going beyond interpersonal communication 203(27)
Communication and groups
204(17)
Final thoughts: is computer-mediated communication (CMC) a new form of interpersonal communication?
221(9)
Notes 230(17)
Index 247

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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