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Interpersonal Conflict

by Wilmot, William W.; Hocker, Joyce L.

ISBN13:
9780697327246
ISBN10:
0697327248
Edition: 5th
Format: Paperback
Copyright: 1997-07-01
Publisher: McGraw Hill College Div
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Interpersonal Conflict > ISBN13: 9780697327246

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Preface

Part One: Conflict Compoments

Chapter 1: Perspectives on Conflict

Chapter 2: The Nature of Conflict

Chapter 3: Goals: Saving Face and Getting What You Want

Chapter 4: Power

Chapter 5: Styles and Tactics

Part Two: Conflict Intervention

Chapter 6: Conflict Assessment

Chapter 7: Negotiation

Chapter 8: Transforming Your Conflicts: Engagement in the Midrange

Chapter 9: Third-Party Intervention

Appendix

References

Name Index

Subject Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.