Foreword
Preface
Acknowledgments
About the Editors
Chapter1 An Overview of Health Care Management
Chapter2 Leadership
Chapter3 Management and Motivation
Chapter4 Organizational Behavior and Management Thinking
Chapter5 Strategic Planning
Chapter6 Healthcare Marketing
Chapter7 Quality Improvement Basics
Chapter8 Information Technology
Chapter9 Financing Health Care and Health Insurance
Chapter10 Managing Costs and Revenues
Chapter11 Managing Health Care Professionals
Chapter12 The Strategic Management of Human Resources
Chapter13 Teamwork
Chapter14 Addressing Health Disparities: Cultural Proficiency
Chapter15 Ethics and Law
Chapter16 Fraud and Abuse
Chapter17 Special Topics and Emerging Issues in Health Care Management
Chapter18 Healthcare Management Case Studies and Guidelines
Glossary