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Introduction to Hospitality, 8th Edition
ISBN: 9780135209813
Introduction to Hospitality is a comprehensive textbook designed for introductory courses in hospitality. This engaging and lively survey of the world's largest industry is perfect for tomorrow's managers. The book explores the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs, and gaming. It highlights a range of issues shaping the future of each segment in the hospitality industry.
Who Uses It?
Primarily, this book is used by students and instructors in introductory hospitality courses at the college and university levels. It's also a valuable resource for anyone interested in understanding the basics of hospitality management, including professionals looking to refresh their knowledge or expand their understanding of the hospitality industry.
History and Editions
The 8th edition of Introduction to Hospitality has been updated to address current issues in the hospitality industry. This edition includes new case studies and updated interviews with hospitality professionals. It also features a Technology Spotlight section that examines technological processes, systems, and products used in hospitality. Corporate profiles showcase the practices, growth, and scope of leading organizations in the industry.
Author and Other Works
The authors of Introduction to Hospitality are John R. Walker and Josielyn T. Walker. John R. Walker is a professor at the University of South Florida, bringing his expertise in hospitality management to the text. Josielyn T. Walker contributes to the book's comprehensive coverage of the hospitality industry.
ISBNs and Formats
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Dr. John R. Walker, DBA, FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida and a Fulbright senior specialist. John’s years of industry experience began with management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering manager, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels, and the Coral Reef Resort, Barbados, West Indies.
John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in the Cornell Hotel Restaurant Administration Quarterly, the Hospitality Educators Journal, and the New York Times. He is a ten-time recipient of the President’s Award for teaching, scholarship, and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications.
John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP).
John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida.
PART 1: INTRODUCING HOSPITALITY AND LODGING
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division
4. Hotel Food and Beverage
PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
5. Beverages
6. The Restaurant Business
7. Restaurant Management
8. Managed Services
PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment
PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
12. Meetings, Conventions, and Expositions
13. Special Events
PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
14. Leadership and Management
15. Planning
16. Organizing
17. Communication and Decision Making
18. Control
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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