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Introduction to the Hospitality Industry, Study Guide, 7th Edition

by Clayton W. Barrows (Whitmore School of Business, University of New Hampshire, Durham, NH); Tom Powers (School of Hospitality and Tourism Management, University of Guelph, Ontario, Canada)

ISBN13: 9780470285459
ISBN10: 0470285451
Edition: 7th
Format: Paperback
Copyright: 2008-03-01
Publisher: Wiley

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1. Introduction to the Hospitality Industry, Study Guide, 7th Edition > ISBN13: 9780470285459

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Summary

This revised edition of the landmark introductory volume to the hospitality industry covers all aspects of the business, from individual roles to operational issues and is perfect introductory reading for those interested in a hospitality career.

Perspectives on Careers in Hospitality.
The Hospitality Industry and You
Forces Affecting Growth and Change in the Hospitality Industry
Food Service.
the Restaurant Business
restaurant Operations
Restaurant Industry Organization: chain, Independent, or Franchise?
Competitive Forces in Food Service
On-Site Food Service
Issues Facing Food Service
Lodging.
Lodging: Meeting Guest Needs
Hotel and Lodging Operations
Forces Shaping the Hotel Business
Competition in the Lodging Business
Travel and Tourism.
Tourism
Destinations
Hospitality as a Service Industry.
The role of Service in the Hospitality Industry
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

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Rent More, Save More! Use code: ECRENTAL

Rent More, Save More! Use code: ECRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Introduction to the Hospitality Industry, Study Guide, 7th Edition

Summary

Table of Contents

Supplemental Materials

Rewards Program