Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/e

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  • Edition: 6th
  • Format: Hardcover
  • Copyright: 2010-06-09
  • Publisher: McGraw-Hill Education
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The definitive quality management compendium revised for the first time in a decade

For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition the first revision of the Handbook in 10 years forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up to date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.

Juran's Quality Handbook, sixth edition covers:

-Leadership what everyone needs to know about managing for superior quality and results

-Methods the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more

-Industry applications effectively applying quality management

-The roles of key functions such as quality professionals, research and development, supply chain, and governance and what they must carry out to attain superior results in an organization

-Performance excellence pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system

Author Biography

Joseph M. Juran was the international thought leader in the quality management field for more than 70 years and is considered the father of modern day quality management. He named the universal concept of the “vital few and the useful many" as the Pareto Principle, which we know today as the 80-20 rule. As an original member of the Board of Overseers, Dr. Juran helped to create the U.S. Malcolm Baldrige National Quality Award and received over 50 medals and awards from 14 countries. He was the founder of the Juran Institute, Inc. and the author of more than 20 books.

Joseph A. De Feo is recognized as the current generation thought leader, researcher, author, and consultant in the management of quality. For over 20 years he was a trainer, consultant, executive coach, and is now president of the Juran Institute and the successor to Dr. Juran. De Feo has co-authored two books and over one hundred publications. He is often recognized as a business-focused quality executive. De Feo's relentless pursuit of improving helping organizations improve quality for the benefit of society has made him highly rated public speaker in many countries around the globe.

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Customer Reviews

"The Complete Guide" July 5, 2011
The new quality handbook is a fantastic reference to all things quality. New chapters cover benchmarking, Six Sigma, Lean, and Ecoquality as well as chapters that break down quality challenges and solutions by industry. I used it for the Quality Engineering, Reliability Engineering, Quality Management, and Quality Auditing exams, and it served me well in each case. This is an excellent textbook that is highly recommended for those involved in quality control and management. I received the used textbook much earlier than I expected as well. The seller kept their word as to the condition. It was in better condition that I thought it would be. Thanks.
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Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/e: 5 out of 5 stars based on 1 user reviews.

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