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Acknowledgements | p. viii |
Introduction | p. 1 |
Theoretical and historical background | p. 3 |
The sociology of knowledge | p. 3 |
Ethnolinguistics | p. 8 |
The social knowledge system | p. 21 |
Notes on the concept of culture | p. 21 |
Structures and functions of the social knowledge system | p. 30 |
The social learning process | p. 32 |
'Culture' as knowledge: cultural markers | p. 39 |
Knowledge, identity and competence | p. 52 |
Identity | p. 69 |
Identity studies: some issues and approaches | p. 69 |
Social identity: you are what you know | p. 86 |
Communicative practices, roles and acts | p. 92 |
Membershipping strategies, phatic communion and greetings | p. 113 |
Membershipping strategies | p. 113 |
Phatic communion and greetings | p. 124 |
Rearing practices | p. 133 |
The Stranger | p. 161 |
The Stranger: a social type | p. 161 |
Anomie, recognition and citizenship | p. 173 |
Pragmatic failure | p. 189 |
Compensation strategies | p. 200 |
Reconfiguring identities | p. 213 |
Ethos and the communicative virtues | p. 213 |
Ethos | p. 213 |
The communicative virtues | p. 215 |
Negotiating identities in intercultural service encounters | p. 219 |
Forging identities | p. 229 |
Standardization and scaffolding | p. 234 |
Standardization | p. 234 |
Scaffolding | p. 239 |
Conclusion | p. 243 |
References | p. 245 |
Index | p. 259 |
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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.