The Leadership Experience

by Daft, Richard L.

• ISBN13: 9780030335723
• ISBN10: 0030335728
• Edition: 2nd
• Format: Paperback
• Copyright: 2001-07-06
• Publisher: South-Western College Pub

Summary

Packed with interesting examples and real world leadership, this readable, upper-level textbook helps students develop an understanding of theory while acquiring the necessary skills and insights to become effective leaders. It is written for courses teaching leadership theory and application.

Table of Contents

PART ONE Introduction to Leadership	1	(38)
What Does It Mean to Be a Leader?	2	(37)
The Nature of Leadership	4	(2)
Definition of Leadership	5	(1)
Leadership and the Business of Living	6	(2)
The New Reality for Today's Organizations	8	(6)
From Cherishing Stability to Valuing Change	9	(1)
From Control to Empowerment	10	(1)
From Competition to Collaboration	11	(1)
From Things to Relationships	11	(1)
From Uniformity to Diversity	12	(2)
Comparing Management and Leadership	14	(7)
Providing Direction	17	(1)
Alignment	17	(1)
Relationships	18	(1)
Personal Leadership Qualities	19	(2)
Outcomes	21	(1)
Where Have All the Leaders Gone?	21	(2)
Leadership Is Not Automatic	23	(3)
Learning the Art and Science of Leadership	26	(2)
Rest of the Book	26	(2)
Summary and Interpretation	28	(1)
Key Terms	29	(1)
Discussion Questions	29	(1)
Leadership Development: Personal Feedback Your Leadership Potential	30	(1)
Leadership Development: Cases for Analysis Sales Engineering Division	31	(1)
Airstar, Inc.	32	(2)
References	34	(5)
PART TWO Research Perspectives on Leadership	39	(76)
Traits, Behaviors, and Relationships	40	(36)
The Trait Approach	43	(7)
Behavior Approaches	50	(11)
Autocratic versus Democratic Leadership	50	(2)
Ohio State Studies	52	(2)
University of Michigan Studies	54	(1)
The Leadership Grid	55	(2)
How Grid Styles Emerge	57	(2)
Theories of a ``High-High'' Leader	59	(2)
Dyadic Approaches	61	(5)
Vertical Dyad Linkage Model	61	(2)
Leader-Member Exchange	63	(1)
Partnership Building	64	(1)
Systems and Networks	64	(2)
Summary and Interpretation	66	(1)
Key Terms	67	(1)
Discussion Questions	67	(1)
Leadership Development: Personal Feedback Rate Your Self-Confidence	67	(2)
Leadership Development: Cases for Analysis Consolidated Products	69	(2)
D. L. Woodside, Sunshine Snacks	71	(1)
References	72	(4)
Contingency Approaches	76	(39)
The Contingency Approach	79	(1)
Fiedler's Contingency Model	80	(6)
Leadership Style	80	(1)
Situation	81	(1)
Contingency Theory	82	(4)
Hersey and Blanchard's Situational Theory	86	(4)
Path-Goal Theory	90	(5)
Leader Behavior	90	(2)
Situational Contingencies	92	(1)
Use of Rewards	92	(3)
The Vroom-Jago Contingency Model	95	(7)
Leader Participation Styles	96	(1)
Diagnostic Questions	97	(1)
Selecting a Decision Style	98	(4)
Substitutes for Leadership	102	(3)
Summary and Interpretation	105	(1)
Key Terms	105	(1)
Discussion Questions	106	(1)
Leadership Development: Personal Feedback T-P Leadership Questionnaire: An Assessment of Style	106	(3)
Leadership Development: Cases for Analysis Alvis Corporation	109	(1)
Finance Department	110	(2)
References	112	(3)
PART THREE The Personal Side of Leadership	115	(156)
The Leader as an Individual	116	(48)
Personality and Leadership	119	(7)
A Model of Personality	119	(4)
Personality Traits and Leader Behavior	123	(3)
Values and Attitudes	126	(8)
Instrumental and End Values	127	(3)
How Attitudes Affect Leadership	130	(4)
Cognitive Differences	134	(7)
Patterns of Thinking and Brain Dominance	134	(5)
Problem Solving Styles: The Myers-Briggs Type Indicator	139	(2)
Personality and Leadership Style: The Role of Charisma	141	(6)
What Makes a Charismatic Leader?	145	(1)
The Black Hat of Charisma	146	(1)
Transactional versus Transformational Leadership	147	(2)
Transactional Leadership	147	(1)
Transformational Leadership	148	(1)
Summary and Interpretation	149	(1)
Key Terms	150	(1)
Discussion Questions	151	(1)
Leadership Development: Personal Feedback Personality Assessment: Jung's Typology and the Myers-Briggs Type Indicator	152	(5)
Leadership Development: Cases for Analysis International Bank	157	(1)
The Deadlocked Committee	158	(2)
References	160	(4)
Leadership Mind and Heart	164	(36)
Leader Capacity versus Competence	167	(1)
Mental Models	168	(4)
Assumptions	168	(1)
Perception: How Leaders Interpret Experience	169	(3)
Developing a Leader's Mind	172	(6)
Independent Thinking	172	(1)
Open-Mindedness	173	(2)
Systems Thinking	175	(2)
Personal Mastery	177	(1)
Emotional Intelligence---Leading with Heart and Mind	178	(6)
What Are Emotions?	178	(3)
The Components of Emotional Intelligence	181	(2)
Implications for Leadership	183	(1)
Leading with Love versus Leading with Fear	184	(5)
Fear in Organizations	185	(1)
Bringing Love to Work	186	(2)
Why Followers Respond to Love	188	(1)
Summary and Interpretation	189	(1)
Key Terms	190	(1)
Discussion Questions	190	(1)
Leadership Development: Personal Feedback Emotional Intelligence	191	(1)
Leadership Development: Cases for Analysis The New Boss	192	(2)
The USS Florida	194	(2)
References	196	(4)
Courage and Moral Leadership	200	(38)
Moral Leadership Today	203	(3)
The Ethical Climate in U.S. Business	203	(2)
The Leadership Dilemma	205	(1)
Becoming a Moral Leader	206	(4)
Leadership Control versus Service	210	(6)
Authoritarian Management	211	(1)
Participative Management	212	(1)
Stewardship	212	(1)
Servant Leadership	213	(3)
Building an Ethical Culture	216	(3)
Leadership Courage	219	(9)
What Is Courage?	219	(5)
Moral Courage	224	(2)
Sources of Personal Courage	226	(2)
Summary and Interpretation	228	(1)
Key Terms	229	(1)
Discussion Questions	229	(1)
Leadership Development: Personal Feedback Moral Leadership	229	(2)
Leadership Development: Cases for Analysis Young Leaders Council	231	(1)
The Boy, the Girl, the Ferryboat Captain, and the Hermits	232	(1)
References	233	(5)
Followership	238	(33)
The Role of Followers	240	(6)
Styles of Followrship	241	(4)
The Leader's Role in Developing Effective Followers	245	(1)
The Courageous Follower	246	(5)
Courage to Assume Responsibility	248	(1)
Courage to Serve	248	(1)
Courage to Challenge	248	(1)
Courage to Participate in Transformation	249	(1)
Courage to Leave	249	(2)
Sources of Follower Courage	251	(1)
Developing Personal Potential	251	(3)
From Dependence to Independence	253	(1)
Effective Interdependence	253	(1)
Sources of Power	254	(1)
Personal Sources	254	(1)
Position Sources	255	(1)
Strategies for Effective Followership	255	(4)
Be a Resource for the Leader	256	(1)
Help the Leader Be a Good Leader	257	(1)
Build a Relationship with the Leader	257	(2)
View the Leader Realistically	259	(1)
What Followers Want	259	(1)
Building a Community of Followers	260	(2)
Summary and Interpretation	262	(1)
Key Terms	262	(1)
Discussion Questions	262	(1)
Leadership Development: Personal Feedback The Power of Followership	263	(2)
Leadership Development: Cases for Analysis General Products Britain	265	(1)
Trams Discount Store	266	(2)
References	268	(3)
PART FOUR The Leader as Relationship Builder	271	(196)
Motivation and Empowerment	272	(42)
Leadership and Motivation	275	(5)
Intrinsic and Extrinsic Rewards	276	(1)
Higher versus Lower Needs	277	(3)
Needs-Based Theories of Motivation	280	(5)
Hierarchy of Needs Theory	280	(2)
Two-Factor Theory	282	(2)
Acquired Needs Theory	284	(1)
Other Motivational Theories	285	(5)
Reinforcement Perspective on Motivation	285	(2)
Expectancy Theory	287	(2)
Equity Theory	289	(1)
The Carrot and Stick Controversy	290	(4)
Empowerment	294	(6)
Reasons for Empowerment	296	(1)
Elements of Empowerment	297	(1)
Empowerment Applications	298	(2)
Implementing Empowerment	300	(1)
Organization-Wide Motivational Programs	300	(2)
Summary and Interpretation	302	(1)
Key Terms	303	(1)
Discussion Questions	304	(1)
Leadership Development: Personal Feedback Your Approach to Motivating Others	304	(2)
Leadership Development: Cases for Analysis The Parlor	306	(2)
Cub Scout Pack 81	308	(1)
References	309	(5)
Leadership Communication	314	(36)
How Leaders Communicate	317	(3)
Management Communication	317	(1)
Leader Communication	318	(2)
Creating and Open Communication Climate	320	(2)
Listening and Discernment	322	(8)
Dialogue	325	(2)
Discernment	327	(3)
Rich Communication Channels	330	(3)
Stories and Metaphors	333	(2)
Symbols and Informal Communication	335	(1)
Feedback and Learning	336	(4)
Communicating to Develop Followers	338	(1)
Organizational Learning	339	(1)
Summary and Interpretation	340	(1)
Key Terms	340	(1)
Discussion Questions	341	(1)
Leadership Development: Personal Feedback Listening Self-Inventory	341	(2)
Leadership Development: Cases for Analysis The Superintendent's Directive	343	(1)
Imperial Mental Products	344	(2)
References	346	(4)
Leading Teams	350	(44)
Teams in Organizations	353	(2)
What Is a Team?	353	(2)
Types of Teams	355	(8)
Functional Teams	356	(1)
Cross-Functional Teams	357	(1)
Evolution to Self-Directed Teams	358	(1)
Virtual Teams	359	(2)
Global Teams	361	(2)
Team Leadership	363	(4)
The Team Leader's Personal Role	363	(3)
Guiding Team Effectiveness	366	(1)
Understanding Team Characteristics	367	(3)
Size	367	(1)
Diversity	367	(1)
Interdependence	368	(2)
Leading Team Dynamics	370	(8)
Meeting Task and Socio-emotional Needs	370	(2)
Team Development	372	(3)
Team Norms	375	(1)
Team Cohesiveness	376	(2)
Handling Team Conflict	378	(4)
Causes of Conflict	379	(1)
Styles to Handle Conflict	379	(2)
Other Approaches	381	(1)
Summary and Interpretation	382	(1)
Key Terms	382	(1)
Discussion Questions	383	(1)
Leadership Development: Personal Feedback Assess Your Team Leadership Skills	383	(2)
Leadership Development: Cases for Analysis Valena Scientific Corporation	385	(2)
Burgess Industries	387	(2)
References	389	(5)
Developing Leadership Diversity	394	(40)
Diversity Today	399	(5)
Definition of Diversity	399	(1)
The Reality of Diversity	400	(1)
The Need for Organizational Diversity	401	(3)
Ways Women Lead	404	(2)
Global Diversity	406	(5)
The Socio-cultural Environment	407	(4)
Leadership Implications	411	(1)
Challenges Minorities Face	411	(4)
Leadership Initiatives toward Organizational Diversity	415	(3)
Organizational Stages of Diversity Awareness	415	(3)
Barriers to Evolution	418	(2)
Leadership Solutions	420	(1)
Leading Diverse Organizations	420	(4)
Summary and Interpretation	424	(1)
Key Terms	425	(1)
Discussion Questions	425	(1)
Leadership Development: Personal Feedback A Passive Bias Quiz	426	(1)
Leadership Development: Cases for Analysis Northern Industries	427	(2)
The Trouble with Bangles	429	(1)
References	430	(4)
Leadership Power and Influence	434	(33)
Leadership Frames of Reference	436	(4)
The Structural Frame	437	(1)
The Human Resource Frame	438	(1)
The Political Frame	438	(1)
The Symbolic Frame	438	(2)
Power, Influence, and Leadership	440	(8)
Five Types of Leader Power	441	(3)
Responses to the Use of Power	444	(1)
The Role of Dependency	445	(3)
Sources of Leader Power in Organizations	448	(3)
Increasing Power through Political Activity	451	(1)
Political Tactics for Asserting Influence	452	(4)
Ethical Considerations in Using Power and Politics	456	(2)
Summary and Interpretation	458	(1)
Key Terms	459	(1)
Discussion Questions	459	(1)
Leadership Development: Personal Feedback Personal Power Profile	459	(2)
Leadership Development: Cases for Analysis The Unhealthy Hospital	461	(1)
Waite Pharmaceuticals	462	(2)
References	464	(3)
PART FIVE The Leader as Social Architect	467	(150)
Creating Vision and Strategic Direction	468	(40)
Strategic Leadership	471	(1)
Leadership Vision	472	(12)
What Vision Does	476	(3)
Common Themes of Vision	479	(2)
A Vision Works at Multiple Levels	481	(3)
Mission	484	(3)
Strategy Formulation	487	(3)
Core Competence	489	(1)
Synergy	489	(1)
Value Creation	490	(1)
Strategy in Action	490	(3)
The Leader's Contribution	493	(4)
Stimulating Vision and Action	493	(2)
How Leaders Decide	495	(2)
The Leader's Impact	497	(1)
Summary and Interpretation	498	(1)
Key Terms	499	(1)
Discussion Questions	499	(1)
Leadership Development: Personal Feedback Visionary Leadership	500	(1)
Leadership Development: Cases for Analysis Metropolis Police Department	501	(1)
The Visionary Leader	502	(2)
References	504	(4)
Shaping Culture and Values	508	(34)
Organizational Culture	511	(4)
What Is Culture?	511	(2)
Importance of Culture	513	(2)
Culture Strength and Adaptation	515	(3)
Culture Gap	516	(2)
Shaping Culture	518	(6)
Ceremonies	520	(1)
Stories	520	(1)
Symbols	521	(1)
Specialized Language	521	(1)
Selection and Socialization	522	(1)
Daily Actions	522	(2)
Shaping Values	524	(5)
The Competing Values Approach	524	(5)
Ethical Values in Organizations	529	(1)
Values-Based Leadership	530	(1)
Personal Ethics	530	(1)
Organzational Structure and Systems	531	(1)
Summary and Interpretation	532	(1)
Key Terms	533	(1)
Discussion Questions	533	(1)
Leadership Development: Personal Feedback Culture Preference Inventory	534	(2)
Leadership Development: Cases for Analysis Lisa Benavides, Forest International	536	(1)
Acme and Omega	537	(2)
References	539	(3)
Designing and Leading a Learning Organization	542	(34)
The Evolution of Leadership	544	(5)
Context of Organizational Leadership	545	(1)
Framework	545	(3)
Implications	548	(1)
From Efficient Performance to the Learning Organization	549	(1)
Organization Structure	550	(4)
Vertical Structure	551	(1)
Horizontal Structure	552	(2)
Task versus Roles	554	(2)
Mechanistic and Organic Processes	554	(1)
From Routine Tasks to Empowered Roles	555	(1)
Systems versus Networks	556	(3)
Competitive versus Linked Strategy	559	(1)
Rigid versus Adaptive Culture	560	(2)
The Leader's Challenge	562	(1)
E-commerce and the Learning Organization	563	(4)
Summary and Interpretation	567	(1)
Key Terms	568	(1)
Discussion Questions	568	(1)
Leadership Development: Personal Feedback How Resilient Are You?	569	(1)
Leadership Development: Cases for Analysis The Fairfax County Social Welfare Agency	570	(2)
Acworth Systems	572	(1)
References	573	(3)
Leading Change	576	(41)
Change or Perish	579	(3)
Leading Major Change	582	(3)
The Focus of Change	585	(2)
Overcoming Resistance to Change	587	(4)
Why Do People Resist Change?	588	(2)
Overcoming Resistance	590	(1)
The Negative Impact of Change	591	(4)
The Two Faces of Change	591	(1)
Leadership and Downsizing	591	(4)
Moving the Organization Forward---The Role of Creativity	595	(7)
Leading Creativity in Organizations and People	595	(4)
Stages in the Personal Creative Process	599	(3)
Leading Culture Change	602	(4)
Total Quality Management	603	(1)
Organizational Development	603	(1)
Large-Group Interventions	604	(2)
Summary and Interpretation	606	(1)
Key Terms	607	(1)
Discussion Questions	607	(1)
Leadership Development: Personal Feedback Are You a Change Leader?	608	(1)
Leadership Development: Cases for Analysis Southern Discomfort	609	(2)
Resistance to Change	611	(1)
References	612	(5)
Index	617	(18)
Credits	635