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Purchase Benefits
What is included with this book?
BusinessWeek magazine called Terry Pearce the "eminence gris?" of executive coaches. He is the founder and president of Leadership Communication, a coaching and consulting company with clients that include CEOs, senior public officials, and elected leaders. For many years, he taught leadership communication courses at the University of California, Berkeley, Haas School of Business and the London Business School, and is a frequent keynote speaker in the United States and abroad. Pearce is coauthor (with David Pottruck) of the best-selling Clicks and Mortar: Passion-Driven Growth in an Internet-Driven World.
Foreword
Preface
What’s Here?
Who Should Read This Book?
Prologue
1 Leadership Communication: Personal Awareness and Competing Dynamics
1 Discovering What Matters
Who Are You?
What Do You Want?
Recognizing and Reflecting on Your Point of View—Defining Moments
Communicating Through the Prism of Your Values
Distilling Values into Conviction
2 Deepening Emotional Awareness
Recognition, Resonance, Regulation, and Response
The Neurobiology of Empathy: The Magic of the Mirror
Transmitting Empathy to Show Character: Developing Trust
Leadership: Empathy in Action
3 Connecting with Others
Unconscious and Unspoken Harmonies
Image and Symbol
Analogy and Metaphor
Narrative as Connection—Myth, Story, and Experience
The Rules of Engagement—Authenticity Is Paramount
4 Writing—Applying Discipline to Authenticity
Writing as a Process
Your Voice Comes Through
Documenting Competence and Connection
2 The Personal Leadership Communication Guide: Biography with a Purpose
5 Establishing Competence and Building Trustworthiness
Establishing Competence
Building Trust—Authenticity
6 Creating Shared Context
Building a Common Understanding
Evidence: Logic and Data
Revealing the Personal: Showing the Passion
The Context Complete
7 Declaring and Describing the Future
Declaration: An Act of Creation
Making It Real: Spelling Out the Alternatives
Creating the World We Want
8 Committing to Action
Organizational and Personal Steps Toward Change
Personal Commitment, Personal Action
Involving Others—Asking for Commitment
9 Leadership Communication in Action
Projecting Your Message
Listening and Responding with Emotional Intelligence
The Daily Practice of Leadership Communication
Epilogue: Communication, the Cauldron of Leadership
Appendix A: The Choice and Use of Evidence in Leadership Communication
Appendix B: Framework for Personal Leadership Communication Guide
Notes
Recommended Reading
Acknowledgments
About the Author
Index
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.