Leading Virtual Teams: Expert Solutions to Everyday Challenges

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  • Format: Paperback
  • Copyright: 2010-04-01
  • Publisher: Perseus Distribution Services
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How do you lead a team scattered all over the globe? How do you keep members you can't see focused, communicative, and productive? This book helps you understand both the benefits and challenges of virtual teams?and shows you how to build and coach a community that promotes collaboration and ongoing communication.

Table of Contents

Mentors' Message: The Power of Virtual Teamsp. ix
Leading Virtual Teams: The Basics
Why Virtual Teams?p. 3
An overview of what virtual teams are and why they're important
What are virtual teams?p. 4
Why are virtual teams valuable?p. 5
What challenges do virtual teams bring?p. 6
Setting the Stage for Success in Your Virtual Teamp. 7
Strategies for putting the right pieces in place early.
Achieving clarity on goals, roles, and processesp. 8
Defining leadership responsibilitiesp. 11
Assessing the team's culturep. 14
Fostering Team Identityp. 17
Tactics for cultivating a sense of unity and commitment
Holding a launch meetingp. 18
Establishing communication protocolsp. 19
Encouraging collaborationp. 20
Keeping Team Members Aligned Through Communicationp. 25
Tips for maintaining open lines of communication
Sustaining agreement about processes and resultsp. 26
Documenting expectationsp. 27
Keeping everyone informedp. 29
Using Coaching to Enhance Team Performancep. 35
Ideas for using coaching to ensure high performance from your team.
Facilitating communicationp. 37
Clarifying prioritiesp. 37
Easing isolationp. 39
Addressing performance problemsp. 39
Leveraging Technology Effectivelyp. 41
Suggestions for getting the most value from communication and meeting technology.
Assessing your team's technology needsp. 42
Establishing rules about e-mailp. 45
Using Web sites and intranet sitesp. 46
Using databases, fax machines, and group document softwarep. 49
Using live-meeting technologyp. 51
Tips and Tools
Tools for Leading Virtual Teamsp. 59
Worksheets that you can use to document each team member's contact information, to set up a virtual team, to identify roles and responsibilities, to assess your team's culture, and to document a work plan for your virtual team.
Test Yourselfp. 67
A helpful review of concepts presented in this guide. Take it before and after you've read the guide, to see how much you've learned.
Answers to test questionsp. 71
To Learn Morep. 75
Further titles of articles and books if you want to go more deeply into the topic.
Sources for Leading Virtual Teamsp. 81
Notesp. 83
For you to use as ideas come to mind.
Table of Contents provided by Ingram. All Rights Reserved.

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