Lean Healthcare Deployment and Sustainability

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  • Edition: 1st
  • Format: Paperback
  • Copyright: 2013-05-28
  • Publisher: McGraw-Hill Education
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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
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Best Practices for Achieving the Full Benefits of Lean in Healthcare

Lean Healthcare Deployment and Sustainability reveals how to successfully implement Lean methodologies in a hospital, physician practice, long-termcare facility, or other healthcare setting. This strategic guide provides an organizational infrastructure and systematic approach for transforming a healthcare system into a Lean enterprise and lays out a detailed roadmap that describes the processes and tools required for implementation.

The book introduces the concept of Healing Pathways, which are defined as value streams through which patients flow. This innovation enhances Lean implementation in healthcare by providing explicit recognition and improvement of the patient experience. Case studies and examples demonstrate practical applications of the concepts presented. Proven methods for sustaining Lean gains are also included. The prescriptive information in this comprehensive resource will enable you and your team to work together to achieve Lean enterprise goals and improve patient care, patient satisfaction, productivity, operational performance, and physician and team member satisfaction.

Learn how to:

  • Make the business case for Lean in healthcare
  • Engage the senior leadership team
  • Prepare for the Lean transformation process
  • Plan and conduct a Lean transformation summit
  • Ensure enterprise transformation results
  • Standardize best practices
  • Ensure Healing Pathway transformation results
  • Implement Just Do It actions, Rapid Improvement Events, and Projects
  • Use Lean to execute strategic and emerging operational objectives

Table of Contents

I. Lean Sigma Leadership
1. The Business Case for Lean Sigma in Health Care
2. The Lean Sigma Transformation Process
Enterprise Transformation
Healing Pathway Transformation
Process Transformation
3. Implementing Lean Sigma in Healthcare
4. Healing Pathway Analysis (HPA)
5. Engage the Senior Leadership Team

II. Healing Enterprise Transformation
6. Develop & Document the Governance Structure
7. Plan the Lean Sigma Transformation Summit
8. Conduct the Transformation Summit
9. Ensure Enterprise Transformation Results
10. Standardize Best Practices

III. Healing Pathway Transformation
11. Plan the Healing Pathway Analysis
12. HPA Part I: Understand the Current State
13. HPA Part II: Design the Future State
14. Ensure Healing Pathway Transformation Results

IV. Process Transformation
15. Just Do Its
16. Rapid Improvement Events
17. Projects
Six Sigma Projects
Visual Management
Mistake Proofing
Kanban Systems
Set Up Reduction
18. Ensuring Process Transformation Results

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