Lippincott Williams & Wilkins' Medical Assisting Exam Review for CMA and RMA Certification

by Houser, Helen J.; Sesser, Janet R.

• ISBN13: 9780781742870
• ISBN10: 0781742870
• Edition: CD
• Format: Paperback
• Copyright: 2004-10-28
• Publisher: LWW

Summary

Nearly 1,500 questions to help prepare you for the CMA and RMA exams! Inside of this book are the tools and information you'll need to succeed on the CMA and RMA national medical assisting exams--and to retain that information to ensure a successful career. You'll benefit from the unique combination of expertise, creativity, interest in student success, humor, and "Keep It Simple Yet Effective" approach. Features and Benefits: . A table of contents that corresponds to the topics covered on both national exams . A pretest with an analysis to help you determine your strong and weak study areas . A method for creating your own study plan and a calendar to help you track it . At least 25 questions for each chapter with answers and rationale on the same page to avoid flipping back and forth. Also, a sturdy bookmark to cover answers . Practice for both national exams: some questions have four answer choices like the RMA exam; other questions have five answer choices like the CMA exam. . Important review terms with definitions included in each chapter . Review and study tips pertinent to each chapter . Test preparation tips for students for whom English is their second language . Important information for study groups . Explanation of the two major national exams . Exam-taking strategies and exam-day preparation . Timed simulated exams Don't forget to order Lippincott Williams & Wilkins' Pocket Guide for Medical Assisting, Second Edition--the perfect reference tool to help smooth the transition from the classroom to practice!

Table of Contents

Preface	vii
Acknowledgments	viii
Contents	ix
UNIT I: The Starting Point	1	(28)
The Certification Process	3	(6)
National Exams	3	(2)
The AAMA	4	(1)
The AMT	4	(1)
Strategies	5	(4)
Studying	5	(1)
Multiple-Choice Exams	5	(1)
ESL Students	6	(1)
Study Groups	6	(3)
Pretest and Analysis	9	(18)
Pretest	10	(15)
Pretest Analysis	25	(2)
Making Your Study Plan	27	(2)
Step 1	27	(1)
Step 2	27	(1)
Staying Motivated	28	(1)
UNIT II: General Knowledge	29	(38)
Law and Ethics	31	(16)
Law	31	(3)
Tort Law	31	(1)
Contract Law	32	(1)
Administrative Law	33	(1)
Ethics	34	(1)
Code of Ethics	34	(1)
Patient's Bill of Rights	34	(1)
Bioethics	35	(1)
Confidentiality	35	(1)
Vulnerable Populations	35	(1)
Law and Ethics Review Terms	35	(3)
Practice Questions	38	(9)
Medical Terminology	47	(20)
Word Parts	47	(1)
Medical Terminology Review Aids	47	(2)
Body Planes	47	(1)
Directional Terms	48	(1)
Locating Terms	48	(1)
Diagnostic, Symptomatic, and Related Suffixes	49	(1)
Surgical Procedures	49	(1)
Medical Terminology Review Terms	49	(2)
Practice Questions	51	(16)
Anatomy and Physiology	67	(1)
OVERVIEW	67	(2)
Body Ordering	67	(1)
Anatomical Descriptors	68	(1)
Body Directions and Planes	68	(1)
Body Cavities	68	(1)
Abdominal Quadrants and Regions	68	(1)
Basic Body Processes	68	(1)
Metabolism	69	(1)
Fluid Balance	69	(1)
BODY COMPOSITION	69	(3)
Cells	71	(1)
Cell Division	71	(1)
Cellular Movement of Substances	71	(1)
Tissues	71	(1)
Membranes	72	(1)
BODY SYSTEMS	72	(73)
Integumentary System	72	(1)
Functions of the Integumentary System	72	(1)
Components of the Integumentary System	72	(1)
Common Diseases and Disorders of the Integumentary System	73	(1)
Skeletal System	73	(4)
Functions of the Skeletal System	73	(1)
Components of the Skeletal System	74	(1)
Organization of the Skeletal System	74	(2)
Common Diseases and Disorders of the Skeletal System	76	(1)
Muscular System	77	(1)
Functions of the Muscular System	77	(1)
Muscle Traits	77	(1)
Types of Muscle Tissues	77	(1)
Components of the Muscular System	77	(1)
Body Mechanics	77	(1)
Common Diseases and Disorders of the Muscular System	78	(1)
Nervous System	78	(2)
Functions of the Nervous System	78	(1)
Organization of the Nervous System	78	(1)
Components of the Nervous System	79	(1)
Common Diseases and Disorders of the Nervous System	80	(1)
Sensory System	80	(3)
General Senses	80	(1)
Special Senses	81	(2)
Endocrine System	83	(2)
Functions of the Endocrine System	83	(1)
Common Endocrine Diseases and Disorders of the Endocrine System	83	(2)
Cardiovascular System	85	(4)
Functions of the Cardiovascular System	85	(1)
Components of the Cardiovascular System	85	(2)
The Cardiac Cycle	87	(1)
Cardiac Conduction	87	(1)
Common Diseases and Disorders of the Cardiovascular System	88	(1)
Lymphatic System	89	(1)
Functions of the Lymphatic System	89	(1)
Components of the Lymphatic System	89	(1)
Common Diseases and Disorders of the Lymphatic System	89	(1)
Overview of Immunity	89	(1)
Additional Terms Associated With Immunity	89	(1)
Respiratory System	90	(2)
Functions of the Respiratory System	90	(1)
Components of the Respiratory System	90	(1)
Additional Respiratory System Terms	91	(1)
Common Diseases and Disorders of the Respiratory System	91	(1)
Digestive System	92	(2)
Functions of the Digestive System	92	(1)
Components of the Digestive System	92	(1)
Additional Digestive System Terms	93	(1)
Common Diseases and Disorders of the Digestive System	93	(1)
Urinary System	94	(1)
Functions of the Urinary System	94	(1)
Components of the Urinary System	94	(1)
Additional Urinary System Terms	94	(1)
Common Diseases and Disorders of the Urinary System	95	(1)
Reproductive Systems	95	(3)
Male Reproductive System	95	(1)
Female Reproductive System	96	(1)
Sexually Transmitted Diseases	97	(1)
Anatomy and Physiology Review Terms	98	(8)
Practice Questions	106	(17)
Communication	123	(12)
Communication Goals	123	(1)
Types of Communication	123	(1)
Communication Barriers	124	(1)
Defense Mechanisms	124	(1)
Health Care Implications	125	(1)
Therapeutic Communication	125	(1)
Enhancing Communication	125	(1)
Special Communication Needs and Strategies	125	(1)
Maslow's Hierarchy	126	(1)
Stages of Death and Dying	127	(1)
Communication Review Terms	127	(1)
Practice Questions	128	(7)
Patient Education	135	(10)
Purpose	135	(1)
Patient Education Topics	135	(1)
Considerations for Patient Education	135	(1)
Domains of Learning	135	(1)
Factors Influencing Patient Education	136	(1)
Environment Conducive to Learning	136	(1)
Teaching Tools and Modalities	136	(1)
Common Sources of Materials and Information for Patient Education	136	(1)
Educational Plan	136	(1)
Other Considerations	137	(1)
Patient Education Review Terms	137	(1)
Practice Questions	138	(7)
UNIT III: Administrative Practice	145	(76)
Telephone Techniques and Other Technology	147	(12)
Telephones	147	(2)
Telephone Voice Qualities	147	(1)
Medical Office Calls	147	(1)
Medical Assisting Calls	148	(1)
Telephone Confidentiality	149	(1)
Other Technological Devices	149	(2)
Computers	149	(1)
Other Common Electronic Devices	150	(1)
Telephone Techniques and Other Technologies Review Terms	151	(1)
Practice Questions	152	(7)
Appointment Scheduling	159	(10)
Types of Scheduling	159	(1)
Equipment and Materials	160	(1)
Procedure	161	(1)
Patient Preparation	161	(1)
Appointment Reminders	161	(1)
Legal Issues	161	(1)
Appointment Scheduling Review Terms	162	(1)
Practice Questions	163	(6)
Medical Records	169	(12)
Medical Records Management	169	(2)
The Individual Medical Record	171	(1)
Documentation Guidelines	172	(1)
Medical Records Review Terms	173	(1)
Practice Questions	174	(7)
Correspondence	181	(8)
Materials	181	(1)
Letters	181	(1)
Mail	182	(1)
Other Correspondence	183	(1)
Memoranda	183	(1)
Transcription	183	(1)
Correspondence Review Terms	183	(1)
Practice Questions	184	(5)
Medical Insurance	189	(10)
Common Types of Medical Insurance Plans	189	(1)
Sources of Medical Insurance	189	(1)
Common Methods of Determining Insurance Payment	190	(1)
Medical Insurance Review Terms	190	(3)
Practice Questions	193	(6)
Medical Coding and Claims	199	(12)
Procedural Coding	199	(2)
Current Procedural Terminology (CPT) Coding	199	(2)
HCPCS Level II Codes	201	(1)
HCPCS Level III Codes	201	(1)
Diagnostic Coding	201	(2)
Claims	203	(1)
Medical Coding and Claims Review Terms	204	(2)
Practice Questions	206	(5)
Financial Practices	211	(10)
Accounts	211	(1)
Banking	212	(1)
Common Taxes	213	(1)
Income	213	(1)
Financial Practices Review Terms	213	(2)
Practice Questions	215	(6)
UNIT IV: Clinical Practice	221	(110)
Microorganisms and Asepsis	223	(10)
Microorganisms	223	(1)
Asepsis	224	(1)
Microorganisms and Asepsis Review Terms	225	(2)
Practice Questions	227	(6)
Patient Exams	233	(12)
Patient Interview	233	(1)
Common Assessment Measurements	233	(2)
Physical Exam Preparation	235	(2)
Patient Exam Review Terms	237	(2)
Practice Questions	239	(6)
Minor Surgical Procedures	245	(10)
Preparation	245	(1)
Instrumentation	246	(2)
Closure Materials	248	(1)
Wounds	248	(1)
Minor Surgical Procedures Review Terms	249	(1)
Practice Questions	250	(5)
The Electrocardiogram	255	(12)
Overview	255	(1)
Electrodes, Placement, and Leads	256	(1)
Normal Sinus Rhythm	257	(1)
Cardiac Arrhythmias	258	(1)
Artifacts	258	(1)
Other Common Cardiac Tests	258	(2)
Electrocardiogram Review Terms	260	(2)
Practice Questions	262	(5)
Laboratory Procedures	267	(12)
Laboratory Divisions	267	(1)
Clinical Laboratory Improvement Amendments	268	(1)
Common Specimens Collected in the Medical Office	269	(1)
Specimen Examination Preparation	270	(1)
The Microscope	271	(1)
Laboratory Review Terms	272	(1)
Practice Questions	273	(6)
Diagnostic Imaging	279	(10)
Common Types of Diagnostic Imaging	279	(1)
Patient Positioning for Radiology	280	(1)
Radiation Safety	280	(1)
Common Patient Preparation	280	(2)
Diagnostic Imaging Review Terms	282	(1)
Practice Questions	283	(6)
Physical Modalities	289	(10)
Mobility Testing	289	(1)
Therapies	289	(2)
Body Mechanics	291	(1)
Physical Modalities Review Terms	291	(2)
Practice Questions	293	(6)
Nutrition	299	(10)
Nutrients	299	(1)
Dietary Guidelines	300	(2)
Ethnic Considerations	302	(1)
Nutrition Review Terms	302	(1)
Practice Questions	303	(6)
Pharmacology and Medication Administration	309	(12)
Administration	309	(2)
Dosage Calculations	311	(1)
Prescriptions	311	(2)
Pharmacology and Medication Administration Review Terms	313	(1)
Medication Dosage Calculation Problems	314	(1)
Practice Questions	315	(6)
Emergencies in the Medical Office	321	(10)
Emergency Preparedness	321	(1)
Recognizing Emergencies	322	(1)
Common Emergencies	322	(3)
Emergencies in the Medical Office Review Terms	325	(1)
Practice Questions	326	(5)
UNIT V: Exam Preparation	331	(4)
Certification Exam Day Advice	333	(2)
Practice Exam	335	(8)
Answer Sheet	343	(1)
Answers to Practice Exam	344	(1)
Index	345