Listening : Attitudes, Principles, and Skills

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  • Edition: 4th
  • Format: Paperback
  • Copyright: 2008-12-28
  • Publisher: Pearson
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Listeningtakes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework. This book encourages the reader to view listening as a process involving six interrelated components, which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, readers develop an understanding of the listening process and acquire observable listening skills. The Fourth Edition continues to explore the impact of culture, technology, and globalization, and raises ethical questions to promote consideration of the responsibilities associated with listening behavior. Readers will readily recognize the important role listening plays in helping them to achieve their personal and professional goals while acquiring strategies to become more effective listeners.

Table of Contents

An Introduction to Listening
Improving Listening Effectiveness
Importance of Listening
The World of Listening
Reasons to Listen
The Hurier Approach to Listening
Understand Yourself as a Listener
Listening Theory and Research
Theoretical Perspectives
What We Know about Listening Behavior
Factors that Influence Listening
Research on Listening Assessment
The HURIER Model: A Behavioral Approach
Developing Listening Strategy
Listening: Principles and Applications
The Process of Hearing
In the News:nbsp; Classroom Surfing
The Process of Hearing: Principles
Hearing and Attention
Learn to Focus Your Attention
Develop Your Appreciative Listening
The Process of Understanding
In the News:nbsp; Lynch Tiger?
The Process of Understanding: Principles
Comprehension in Two-Way Settings
Understanding in One-Way Communication Settings
The Process of Remembering
In the News:nbsp; So Easy to Forget
The Process of Remembering
Memory Systems
Obstacles to Effective Memory
Paths to a Better Memory
The Process of Interpreting
In the News:nbsp; Will the Real Hilary Please Stand Up?
The Process of Interpreting: Principles
The Nature of Empathy
Nonverbal Communication
Vocal Cues
Verbal and Nonverbal Cues Interrelate
Becoming an Empathic Listener
The Process of Evaluating
In the News:nbsp; Environmental Concernsndash;Scientific
Problem or Moral Issue?
The Process of Evaluating: Principles
Theories of Persuasion
Prepare Yourself for Critical Listening
Elements of Persuasion
Evaluate Rational Appeals
Evaluate Emotional Appeals
The Process of Responding
In the News
Tragedy at Virginia Tech Responding to Messages: Principles Response Styles
Nonverbal Dimensions: Creating Listening Environments
Listening: Relationships and Challenges
Listening Relationships
In the News:nbsp; Senior Scamndash;Listening to Telemarketers
Listening Relationships Relationships in the Family Ed
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