9780132288545

Listening: Processes, Functions and Competency

by ;
  • ISBN13:

    9780132288545

  • ISBN10:

    0132288540

  • Edition: 1st
  • Format: Nonspecific Binding
  • Copyright: 3/4/2011
  • Publisher: Routledge
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Summary

Debuting it its first edition, Listening#xA0;explores the process and role of listening in human communication#xA0;as a cognitive process, as a social function, and as#xA0;a critical professional competency. It introduces readers to the theory and research of listening scholarship, the#xA0;book#xA0;also helps to build practical skills and achieve the desired outcomes of effective listening.

Table of Contents

PART I. LISTENING AS A COGNITIVE PROCESS

Chapter 1. Introduction and Overview

Chapter 2. Listening: Types and Competency

Chapter 3. Listening and Information Processing

Chapter 4. Individual Differences in the Learning Process

 

PART II. LISTENING AS A SOCIAL FUNCTION

Chapter 5. Listening in the Conversational Context

Chapter 6. Listening and Relationship Building: The Family Context

Chapter 7. Listening and Relationship Building: Friends and Romance

 

PART III. LISTENING AS A CRITICAL PROFESSIONAL COMPETENCY

Chapter 8. Listening in Context: Education

Chapter 9. Listening in Context: Organizations

Chapter 10. Listening and Health: Psychological and Physical Realities

Chapter 11. Listening in Legal Contexts

 

PART IV. LISTENING: NEW FRONTIERS

Chapter 12. Transforming Listening: Future Directions

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