9780132288545

Listening: Processes, Functions, and Competency

by ;
  • ISBN13:

    9780132288545

  • ISBN10:

    0132288540

  • Edition: 1st
  • Format: Nonspecific Binding
  • Copyright: 2011-03-04
  • Publisher: Routledge

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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
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Summary

Debuting it its first edition, Listening#xA0;explores the process and role of listening in human communication#xA0;as a cognitive process, as a social function, and as#xA0;a critical professional competency. It introduces readers to the theory and research of listening scholarship, the#xA0;book#xA0;also helps to build practical skills and achieve the desired outcomes of effective listening.

Table of Contents

PART I. LISTENING AS A COGNITIVE PROCESS

Chapter 1. Introduction and Overview

Chapter 2. Listening: Types and Competency

Chapter 3. Listening and Information Processing

Chapter 4. Individual Differences in the Learning Process

 

PART II. LISTENING AS A SOCIAL FUNCTION

Chapter 5. Listening in the Conversational Context

Chapter 6. Listening and Relationship Building: The Family Context

Chapter 7. Listening and Relationship Building: Friends and Romance

 

PART III. LISTENING AS A CRITICAL PROFESSIONAL COMPETENCY

Chapter 8. Listening in Context: Education

Chapter 9. Listening in Context: Organizations

Chapter 10. Listening and Health: Psychological and Physical Realities

Chapter 11. Listening in Legal Contexts

 

PART IV. LISTENING: NEW FRONTIERS

Chapter 12. Transforming Listening: Future Directions

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