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Chapter 1 The Importance of Leadership: Setting the Stage
Chapter 2 The Leadership Equation
Chapter 3 Leadership Qualities, Characteristics of Followers, and Situational Factors
Chapter 4 The Importance of Vision and the Motive to Lead
Chapter 5 Organizational Climate
Chapter 6 Leadership Ethics
Chapter 7 The Role of Values and Ethics at Work
Chapter 8 Leadership Authority
Chapter 9 Empowerment in the Workplace and the Quality Imperative
Chapter 10 Effective Leadership and Human Relations
Chapter 11 The Team Concept
Chapter 12 Human Behavior and the Art of Persuasion
Chapter 13 The Diversity Challenge
Chapter 14 Effective Delegation and How to Assign Work
Chapter 15 The Role of Personality
Chapter 16 The Leader as Coach
Chapter 17 Helping People through Change and Burnout Prevention
Chapter 18 Managing Performance
Chapter 19 Professional Performance and Sustaining Discipline
Chapter 20 The Road Ahead: Challenge and Charge
