Managed Care and Modernization : A Practitioner's Guide

by Cochrane, David

• ISBN13: 9780335205875
• ISBN10: 0335205879
• Format: Hardcover
• Copyright: 2002-01-01
• Publisher: McGraw-Hill

Summary

* What is managed care? * How does it fit with the current modernization of health services? * How should it be applied in particular contexts? Managed Care and Modernization is a handbook for healthcare managers and practitioners. Its primary aim is to give practical guidance on applying managed care techniques as part of the modernization of health services. David Cochrane and his contributors contextualize managed care, reviewing current policy and practice and exploring the major challenges facing health services. Throughout, they are concerned to assist practitioners in service design, delivery and management to adapt the techniques of managed care to their own needs and contexts. They draw on key examples from both American and British experience to indicate how managed care works in practice and how important is its development to the modernization of health services. This book is essential reading for all those involved in healthcare reform.

Table of Contents

Notes on contributors	p. ix
List of abbreviations	p. xi
Introduction: Managed care and modernization	p. 1
Contexts	p. 5
Managed care at the crossroads	p. 7
Managed care: an American practitioner's perspective	p. 27
The NHS modernization agenda	p. 45
Managed care in practice	p. 67
The new primary care is managed care	p. 69
Evidence-based medicine in practice	p. 88
Utilization management in primary and community care	p. 110
Utilization management in acute in-patient care	p. 124
Case management of 'at-risk' older people	p. 140
Managed care and mental health	p. 155
Developing the managed care agenda	p. 175
Benchmarking in healthcare performance management	p. 177
Modernizing the healthcare workforce	p. 200
The consumer - last but not least	p. 215
Index	p. 226
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